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Sofitel London St James

SofitelUS$572*
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#25 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sofitel London St James
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3,873 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel London St James
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Showing 2,620: English reviews
Johannesburg, South Africa
Reviewed 15 July 2012

Great location & facilities.  Very helpful staff & great service.  Good wifi.  The most amazingly comfortable bed we have ever slept in in an hotel.  Great pub.  Only negative is the bathroom which was very small; shower/bath controls difficult to work out and the hot towel rail is dangerous as it is easy to want to hold onto whilst stepping...

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Helpful?
Thank Karen F
Management response:

I was delighted to read such positive a feedback as your satisfaction is our utmost reward. Thus we try and keep up with an excellent level of service at all times. The peaceful environment that we have implemented at Sofitel London St James is also valuable to our guests' serene state of mind. I look forward to welcoming you back...

FRESNO
Reviewed 14 July 2012

The service at this hotel is first class. Staff goes out of its way to take care of its guest. Location is excellent, just a block away from Picadilly station. Walking distance to National Gallery, Westminster, London Eye. Comfortable lounge and nice bistro restuarant.

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Helpful?
3Thank N252FA
Management response:

I was truly glad to read your positive feedback regarding our high level of services. Being a "first class service" is our best reward. Thank you so much for letting TripAdisor surfers know about your impressions. Indeed we always try and go the extra mile to impress all of our guests. It is also a joy to hear that you...

Sheffield
Reviewed 13 July 2012

We stayed here while visiting family and couldn't find fault. The staff are friendly and very helpful. The rooms were very comfortable. Service was excellent as was the afternoon tea. This place is great value for money.

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Helpful?
1Thank LouiseKevin
Management response:

I thank you for stating quite a large range of our assets here at Sofitel London St James. It is always a pleasure to hear satisfied guests. I look forward to welcoming you back. Best regards, Denis Dupart General Manager

Melbourne, Australia
Reviewed 9 July 2012

Excellent, well equipped room, friendly, helpful staff, good and not expensive (by London standards) breakfasts, quiet but in a very good location. Would not hesitate to stay there again.

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Helpful?
1Thank bixkut
Management response:

You have sum up all of our key assets and I thank you for such great a feedback. I am truly glad to hear that you have had an enjoyable experience with us. I look forward to welcoming you back at Sofitel London St James. Kind regards, Denis Dupart General Manager

Cheshire
Reviewed 9 July 2012

Loved our time here, staff and service were wonderful and the food was divine. The room was immaculate - will definatey stay again.

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Helpful?
Thank Angelica_999
Management response:

Thank you for posting your positive feedback onto TripAdvisor. We have tried and fulfill Sofitel London St James with French elegance and English tradition. I am happy to hear that you have enjoyed every moment spent with us. I look forward to your next visit. Warm regards, Denis Dupart General Manager

San Francisco, California
Reviewed 8 July 2012

I went to afternoon tea at the St James Rose Lounge & Bar with 4 friends and we had a wonderful experience. The good was absolutely delicious, the harp player fantastic and the staff unparalleled. I have some food allergies and they were so accommodating and thoughtful. I was particularly impressed with Oyo and Greg who provided outstanding service. If...

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Helpful?
Thank Stephanie Y
Management response:

I am very thankful for your kind words. I obviously shared your positive feedback with the St James Bar team who were extremely pleased to have fulfilled your expectations. We genuinely love to pamper all of our guests. And when you come for an Afternoon Tea, the enchantment is complete with the warm atmosphere, the harpist, and the devoted service....

Tampa, Florida
Reviewed 2 July 2012

With so many hotel choices in London, I had never considers fthis hotel. It ended up being a last m ute choice (limited availability), but it turned out to be a nice choice. The location is great, in the middle of everything. The rock we ere nicely decorated and we had a nice marble bathroom with separate tub and shower....

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Helpful?
Thank faarias
Management response:

I am happy to hear that you have had enjoyable moments during your first stay at Sofitel London St James. We try and deliver the best level of service. Each and every guest is a host for us, not a customer. I am looking forward to your next visit. Best regards, Denis Dupart General Manager

newcastle
Reviewed 2 July 2012

Our friends have been visitors here for years and we decided to have a change. We usually stay at the Intercontinental in Park Lane which we love. We were glad we did. Fantastic location just a few mins walk from Picadilly Circus. We stayed using our Avios points and we still received fantastic service and a lovely room. Fabulous comfortable...

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Helpful?
Thank tedsmammy
Management response:

I am truly pleased with your feedback and I thank you for that. Indeed we genuinely love to look after all of our guests and I am happy to hear that you have felt it. We have tried and make a gem of each and every area in the hotel. The Rose Lounge is one of them. It is a...

Melbourne, Australia
Reviewed 30 June 2012

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Thank Gracie747
Management response:

Nhulunbuy
Reviewed 30 June 2012

The reception was at the st James was professional and genuinely friendly for us as we entered the beautifully decorated lobby. the St James is an elegant hotel, full of European charm. The room was perfect for our needs with a spacious bathroom, plenty of wardrobe room and the best bed we slept in for the entire trip across the...

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Helpful?
Thank NhulunbuyGeoff
Management response:

We love to indulge our guests. We genuinely look after them. I am glad to hear that we have achieved our aim. I can tell that MyBed, the unique bed concept implemented by Sofitel Luxury Hotels, has taken you to sleep onto fluffy-like clouds. Indeed guests ususally love this concept. I look forward to your next visit at Sofitel London...

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04/06/2017 05/06/2017
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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: $475 - $1,037 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Hotels.com, Expedia, Booking.com, Orbitz, Travelocity, Hotwire, Cheap Tickets, Priceline, TravelUp, getaroom.com, HotelQuickly and Hotel.de so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#25 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
26 questions
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Adelaide, Australia
9 months ago
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4 months ago
10 months ago

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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the 5th floor, very quiet”
jsummerall, 18 May 2017 | Read review
“Rooms facing the square have a nicer outlook, but all rooms I would think are quiet”
H7675XNdavids, 12 May 2017 | Read review
“I like a room closer to the elevators.”
imadnsh, 12 May 2017 | Read review
“Room facing Regent St and Pall Mall was excellent in terms of view, natural light, ambience”
khardy478, 10 May 2017 | Read review
“The standard room was perfect and very cosy, we where on the fourth floor, which was very calm.”
GKD64, 10 May 2017 | Read review
5 of 5
Sofitel
US$572* /night
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Hotels.comUS$569
Expedia.comUS$567
TravelocityUS$569
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*Disclaimer
Prices are for 1 room, 2 adults
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