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Sofitel London St James

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#29 of 1,088 Hotels in London
Certificate of Excellence
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Sofitel London St James
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3,752 Reviews from our TripAdvisor Community

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Showing 2,541: English reviews
Luxembourg City, Luxembourg
Reviewed 1 April 2012

We were staying now already for the third time in Sofitel St James. During my last stay the service was so great that I had to post a review. The service from the check in to the check out was excellent. All the great reviews that have been posted regarding this hotel were very much in lie with our own...

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Helpful?
Thank Tatianna79
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Every day we try and provide the best service we can as we do it with our heart for guests to have mostly enjoyable and memorable experience with us. Our utmost reward is to hear delighted guests speaking about their stays at Sofitel London St James. I thank you very much for recommending Sofitel London St James and look forward...

ipswich, suffolk
Reviewed 26 March 2012

Excellent stay in what defines what a boutique hotel should be, we loved the flowers in the foyer, efficent staff and the location is obviously very good. we will return.

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Thank martinchIpswich
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am truly glad that all the Sofitel London St James team has fulfilled your expectations. I can tell you had a magnifique experience with us. I look forward to welcoming you back in order to keep on offering you our undivided attention. Best regards, Denis Dupart General Manager

Wilmington, Delaware
Reviewed 25 March 2012

This is a beautiful, elegant hotel with highly trained and well mannered staff. The rooms are well appointed. It is steps away from the Piccadilly Circus tube station which makes for easy access to/from Heathrow airport. The location is perfect for shopping around Bond st, Oxford st and Regent st and for sightseeing. I can't wait to go back.

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Helpful?
Thank MidlifeF
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Indeed we are centrally located in the heart of London. It is quite convenient for both business & leisure purposes stays. I thank you for mentioning the high standards of service provided to you by our efficient staff. This is our utmost reward. We genuinely interact with all of our guests and this makes a huge difference! I look forward...

Bergen, Norway
Reviewed 22 March 2012

I loved it! The consept, the people working there - everything!

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Helpful?
Thank Hildegull
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

It was a real pleasure welcoming you at Sofitel London St James and to offering you our genuine undivided attention. The team and I look forward to your next visit. Best regards, Denis Dupart General Manager

Billingham, United Kingdom
Reviewed 17 March 2012

Stayed many times, always FANTASTIC ! Great city centre location, quiet rooms, gorgeous bathroom and oh so comfy beds, the best breakfast experience ever... A big treat.

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1Thank MOOONTOUR
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

The team and I were extremely happy to hear that your stays at Sofitel London St James are "always fantastic". We thank you for pointing out your great satisfaction. We look forward to welcoming you back. Best regards, Denis Dupart General Manager

London
Reviewed 17 March 2012

I am a frequent business traveler and rarely take the time to comment on hotels - but i feel compelled to comment on the Sofitel St. James as the quality of the services (especially the service) and rooms (very well done and very quiet) were exceptional and of 5 star quality (i slept through my wake up call and received...

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Helpful?
Thank daniel r
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Your extremely satisfactory feedback regarding our high standards of service made me very proud of the whole Sofitel London St James team and I thank you for that. The Executive Chef, Vincent Ménager, felt also very proud when reading that both food and service are "exceptional" at The Balcon. I look forward to your next stay with us. Best regards,...

Los Angeles, California
Reviewed 16 March 2012

After numerous visits to the Sofitel London St. James, I am more and more convinced that it is the best-run hotel I've stayed in. The people who work there -- the "lobby ambassadors," the front desk staff, the restaurant manager, the bar staff, and others -- are consistently cheerful and helpful, and the top management makes certain that nothing is...

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Helpful?
Thank PSeib
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Please allow me to thank you for your kind words regarding my management of the hotel. We are a team at Sofitel London St James and I felt very proud of all staff members when reading your message. Hence the team and I look forward to welcoming you back very soon. Best regards, Denis Dupart General Manager

London, United Kingdom
Reviewed 16 March 2012

The Sofitel in London offers comfort right at the heart of the capital. To say it is so central it is also surprisingly quiet. The rooms are well presented with all the fixtures and fittings you would expect without being overly fussy. Comfortable bed, great shower. The dining experience is fantastic with a balanced menu and a good wine cellar....

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Helpful?
Thank Colonel M
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am very pleased to hear about your general satisfactory experience at Sofitel London St James. The refurbishment of our restaurant, The Balcon, and the St James Bar meant a lot to all of us and I am truly happy to read that both your dinner and breakfast were fantastic. I am sorry for the disappointment caused due to the...

Bristol, United Kingdom
Reviewed 14 March 2012

Our fourth visit to the Sofitel St James and another outstanding success. This is not an inexpensive hotel but the location and the experience make up for any additional cost implication. The rooms are well equipped and modern, we were upgraded to a superior room from a classic room at no extra cost. When booking we advised we were visiting...

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Helpful?
Thank oddball66
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for your warm words regarding our high standards of service. I am truly happy to hear that you have had such an outstanding experience with us as we cannot help indulging all of our guests at any occasion. I also thank you for praising our St James Bar as its refurbishment meant a lot to all of...

uk
Reviewed 14 March 2012

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Thank helymely
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: $448 - $776 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, ACCOR, Cheap Tickets, Agoda and Jetsetter so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#12 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#28 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
25 questions
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Adelaide, Australia
6 months ago
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1 month ago
Orange County, California

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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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