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Sofitel London St James

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#30 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Sofitel London St James
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3,789 Reviews from our TripAdvisor Community

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Showing 2,563: English reviews
NY
Reviewed 13 April 2012

Wow. Wonderful experience at the Sofitel. Beautiful room, comfortable and impeccably spotless. Everyone was extremely courteous and helpful - from the Concierge to housekeeping, we were greeted with a friendly, warm smile everywhere we went. Not inexpensive, even with Expedia, but worth every penny. Location is central to everything you would want in London. Within walking distance to Buckingham Palace,...

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Helpful?
1Thank marially
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for recommending the hotel, I am delighted that your stay in London was such a success and that you enjoyed the comfort of the room and the courtesy and helpfulness of the whole team. I will make sure to pass them the feedback. Sofitel London St James, is ideally located, I am pleased that this complimented your stay....

Como
Reviewed 12 April 2012

I passed 3 days in London at Sofitel St. James and was 3 very amazing days. All the staff was very very kindly,the room very beautifull and very clean and relaxing. I suuggest this hotel at everyone

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1Thank Giovanni52Como
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you very much for your positive feedback. I am glad that you have thoroughly enjoyed your stay. We all looking forward to welcoming you back to Sofitel London St James sometime soon. Kind Regards, Denis Dupart General Manager

London, United Kingdom
Reviewed 11 April 2012

My wife and I have stayed in Sofitel St James for a few days back in February and will certainly book this hotel again. The service was excellent throughout this great experience, from Front Office to housekeepimg, etc.. I would like to emphasize my review on the F&B experience especially on the lobby bar. The manager is a true professional,...

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Thank FraHK
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you very much for your positive feedback regarding the service received in the St James Bar. The Bar Manager and the Charcutier are very pleased to hear how much you have enjoyed your experiences. Recruiting and training is at the centre of our business, thank you for acknowledging this and the team. All team members are encouraged to ensure...

Reviewed 11 April 2012

We arrived the checkin assistant was lovely and very helpful, she even offered us a tour of the hotel and its facilities, we were in a hurry to get to a meeting so we politely declined. The decor is very elegant and understated, not to fussy. our room was also well appointed and very comfy, the bed is fabulous because...

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Thank goldenfleece1980
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for your wonderful comments about our décor, beds and St James bar. I am pleased to hear that the teams in all the areas of the hotel assisted in making your stay as lovely as they did. I will make sure to pass your comments on. Thank you and I very much look forward to welcoming you back...

Northumberland
Reviewed 11 April 2012

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Thank mag6699
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Stockholm, Sweden
Reviewed 10 April 2012

Stayed here with my girlfriend over the easter weekend and what a stay it was! From start to finish the staff was amazingly courteous and couldn't have been more accommodating. The room was clean, comfortable and quite large, and the bathroom was huge! I can not stress enough how good the staff is. They handled requests such as storing purchased...

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Thank erhel
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am very pleased to hear that the whole team impressed you during your recent stay over Easter. Thank you for your feedback on how attentive the team was in handling your every requests, and I am please to hear that you enjoyed everything about your room. I look forward to welcoming you back. Regards, Denis Dupart General Manager

Edinburgh, United Kingdom
Reviewed 10 April 2012

Have stayed here a few times with a young child - never disappointed. Location very central Beds are wonderful. The rooms are a good size with nice bathroom and great shower. Staff pleasant and helpful. Breakfast wonderful if you are up for the feast. If not, pret a manger a couple of doors up do a nice porridge.

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Thank pmhpbyrne
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for your feedback. I am pleased to hear that you always enjoy your stay at Sofitel London St James. Indeed Sofitel Luxury Hotels has implemented a unique bed concept called MyBed allowing guests to enjoy a wonderful night sleep. Also thank you for your comments about our breakfast, glad you enjoyed it. With my best regards, Denis...

prague
Reviewed 10 April 2012

excellent service and rooms. Location is perfect and within walking distance of many attractions.

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Thank Daniel R
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am pleased to hear that you liked the hotel and its ideal central location I thank you again for sharing your feedback and look forward to welcoming you back to Sofitel London St James soon. Regards, Denis Dupart General Manager

Sussex
Reviewed 10 April 2012

I stay normally at Sofitel hotels, which i consider to provide the best overall package for me. However, staying at Sofitel St James for the first time i experienced a new level of courtesy and friendliness from staff in all the hotel departments. I can say it was the best service i ever. had.

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Thank Panosksussex
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Dear Madam, Dear Sir, I thank you for your feedback. I am glad you have enjoyed the service provided by all Sofitel London St James Ambassadors. The teams felt very rewarded with your compliment of "The best service I ever had". We love to look after our guests and their every need. I look forward to your next visit at...

Prague, Czech Republic
Reviewed 6 April 2012

Sofitel St James London is situated 100 meters from Piccadily Circus, what is immensely practical. You can travel throw whole London fast. Service is fast and very kind. I suppose they would help you with anything! Rooms are warm, nice, comfy. You will appreciate that when it will be heavily raining in the evening. You can wrap yourself into a...

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2Thank Jakub D
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Dear Madam, Dear Sir, Thank you very much for your positive feedback.Indeed we are ideally located in the very heart of London within walking distance from all main attractions. I am glad that you have enjoyed the comfort of our rooms and that you were able to indulge in our smooth bathrobes. I look forward to welcoming you back to...

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: $455 - $819 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Priceline, Despegar.com, ACCOR, Cheap Tickets, Agoda and Jetsetter so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#30 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
25 questions
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Adelaide, Australia
7 months ago
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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 rms-2 categories-both great;views limited to streets/bldgs-don’t worry re cat/location. Only 6 floors-all rms equally convenient/quiet”
 of 5 bubbles SuthinFoodie, 8 Mar 2017 | Read review
“All rooms are excellent, but you won't be disappointed if you pay for the best you can afford”
 of 5 bubbles willl59, 1 Mar 2017 | Read review
“Ask for one higher than floor 1. Not much of a view through the domed window that comes from the ground floor.”
 of 5 bubbles 642rachaelp, 1 Mar 2017 | Read review
“5th floor was quiet.”
 of 5 bubbles F4271PJdaniellem, 28 Feb 2017 | Read review
“great service, luxury, style”
 of 5 bubbles mattmE6258YS, 19 Feb 2017 | Read review
5 of 5