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West Ham United Hotel

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West Ham United Hotel
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330 Reviews from our TripAdvisor Community

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There are newer reviews for West Ham United Hotel
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Showing 262: English reviews
Stockport, United Kingdom
Reviewed 11 March 2016

rooms are looking dated, looks like they have given up with the move on the agenda. single beds very small, quilts just about fit, rooms cold if heating not working, ( called twice to have fixed, still waiting )

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2Thank 1blueboy
Bourton, United Kingdom
Reviewed 10 March 2016 via mobile

Could do better……I waited a long time to check in, only one person doing it meant delays and this was evident at other times. At check in I was asked for my credit card despite having laterooms written confirmation I had prepaid! The room was OK, a little tired but comfortable, air conditioning provides adequate temperature control. The dinner menu...

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1Thank Nigel B
Reviewed 8 March 2016

Great location for getting to the o2 etc - short walk away from the tube station - great view of the pitch, rooms are fine and the breakfast was very nice. To top the stay off we saw Andy Carroll and Mark Noble

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Thank Gary P
Ireland
Reviewed 2 March 2016

Staff were very poor and highly unorganised. Many areas, like the breakfast room, were dirty and there was lots of rubbish outside. The security on the door on match day are very rude and you are barely allowed inside the door of the hotel even though you are a resident. We had to explain to 5 different people that we...

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1Thank lauz-1991
Nuneaton, United Kingdom
Reviewed 29 February 2016 via mobile

Firstly when we arrived there was no one on reception,so after quite a long journey had to stand around waiting for about 10 minutes before someone came to book us in! The guy who booked us in was nice enough, and apologetic for the wait. The room was ok. But freezing cold. Very basic, but at least it was clean....

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1Thank Gerri63
Congleton
Reviewed 24 February 2016 via mobile

Looks quite nice, but actually a very uncomfortable nights sleep. Beds are extremely small and uncomfortable, they charge for additional pillows and blankets. Couldn't get the heating to work at night so it was really cold too! Only 2 coffees left on the tea tray so had to go and get more in the morning. Shower room is OK although...

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1Thank Nicola L
Reviewed 20 February 2016 via mobile

The hotel is exceptionally clean ,with good sized rooms and lovely staff , they were always smiling and happy to help.we had a small problem when we arrived but it was sorted out above and beyond our expectations , and our room was upgraded to a family room which was so big (well recommended).the beds were very comfy and the...

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Thank 23,088
Westhamhotel, Manager at West Ham United Hotel, responded to this review

Thank you very much for your positive review, we are very glad to know that you had an amazing experience here at West Ham United Hotel. Looking forward to welcome you again Best regards

Northamptonshire, United Kingdom
Reviewed 29 January 2016

My family are life long hammers fan's, and for us with the move on its was staying at the hotel was a big thing for us, upon arrival myself and my family had a lovely greeting by a lovely lady, our rooms were lovely but overshadowed by our view of the ground, it was truly a beautiful sight to see...

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1Thank lou l
Westhamhotel, Manager at West Ham United Hotel, responded to this review

Thank you very much for your positive review, we are very glad to know that you had an amazing experience here at West Ham United Hotel. In regards to the negative point raised, we will action accordingly for better improvement Looking forward to welcome you again Best regards

Essex, United Kingdom
Reviewed 23 January 2016 via mobile

My husbands 50th birthday What a wonderful time we had Friendly staff Lovely breakfast Room very clean Great view of pitch Very cost effective Lots of freebies Great time Check in time from 2 pm Leaving time 11am next day Free parking Very easy to travel to Local train stations Restaurant food lovely

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Thank heidi s s
Westhamhotel, Manager at West Ham United Hotel, responded to this review

Thank you very much for your positive review, we are pleased to know that you had an amazing stay here at West Ham United Hotel. Looking forward to welcome you again Best regards

Braintree, United Kingdom
Reviewed 17 January 2016

stayed here for 1 night on Saturday 16th and for any west ham fan it is a must, the staff were all very friendly and the hotel was great, seeing all the legends and different bars and function rooms. Had a lovely meal in the bar and it was great for any Hammers fan a must, but be quick as...

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Thank cazza1507
Westhamhotel, Manager at West Ham United Hotel, responded to this review

Thank you very much for your positive review, we are very glad to know that you had an amazing experience here at West Ham United Hotel. Looking forward to welcome you again Best regards

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking

Additional Information about West Ham United Hotel

Address: Boleyn Ground Green Street | W Ham United Football Club, London E13 9AZ, England
Region: United Kingdom > England > London
Price Range: $144 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — West Ham United Hotel 3*
Number of rooms: 70
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Also Known As:
Quality Inn London
West Ham United London
Hotel Style:
#289 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from West Ham United Hotel staff and other travellers.
16 questions
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Questions? Get answers from West Ham United Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms look onto the pitch”
 of 5 bubbles 850lesleyr, 10 Apr 2016 | Read review
“they all overlook the pitch”
 of 5 bubbles GavinS409, 3 Apr 2016 | Read review
“make sure the curtains fit correctly. During football season they have infra red heaters on the grass during the night”
 of 5 bubbles 1blueboy, 11 Mar 2016 | Read review
“Ask for a heater before you go to the room as the room is freezing”
 of 5 bubbles lauz-1991, 2 Mar 2016 | Read review
“Think there are only rooms overlooking the pitch!”
 of 5 bubbles munchkin021, 11 Dec 2015 | Read review
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