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Ibis Styles London Excel

Traveller (448)
Room & Suite (199)
Dining (41)
Overview
272 Victoria Dock Road, London E16 3BY England See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3 Star accommodation
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Rooms
Feb. 3Feb. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,815)
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1,424 results
Traveller rating
268
508
372
157
119
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Time of year
LanguageEnglish
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508
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Show reviews that mention
All reviews custom house dlr station budget hotel attached pub excel exhibition centre canning town breakfast room city airport breakfast was included twin room building work buffet style transport links would stay again the hotel is clean cooked breakfast full english
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1 - 5 of 1,424 reviews
Reviewed yesterday via mobile

The event celebrating my birthday on Saturday, 19 January 2019 was a success. The venue was large enough for 65 guests with plenty of space to spare in the middle. We were provided with a separate area for the buffet and sound system allowing guests...More

Date of stay: January 2019
Thank Salanio
Reviewed 4 days ago

Part of a tour group from Germany, WAY east of London, but fortunately very close to Custom House DLR line. Tiny room and even smaller bathroom, can't say how many times I bumped the walls and faucet in shower! Breakfast buffet was less than stellar,...More

Date of stay: November 2018
Thank jbstu52
Reviewed 1 week ago

One of the best services we've have received, especially from the chief chef Leo. We enjoyed an excellent service right from the booking and beyond. We will not hesitate to recommend others to experience this type of service. Special mentions should be mentioned of managers...More

Date of stay: December 2018
1  Thank VBCI
Response from IbisStylesLonExCel, Front Office Manager at Ibis Styles London ExcelResponded 1 week ago

Dear VBCI, Thank you for taking the time to write up such an amazing review. It is always a pleasure to read such positive feedback. Happy to hear that you enjoyed our Christmas dinner. Our staff will be delighted to hear they were able to...More

Reviewed 1 week ago

We chose this hotel for it's good connection to the airport. There is a DLR station directly opposite. The hotel has just been refurbished and I think that we may have been the first guests to use our newly refurbished room. The bathroom was small...More

Date of stay: January 2019
Thank Poppylulu
Response from IbisStylesLonExCel, Front Office Manager at Ibis Styles London ExcelResponded 1 week ago

Dear Poppylulu, Thank you for taking the time for such an amazing review. It is always a pleasure to read such positive feedback. Happy to hear that you enjoyed our services. Our staff will be delighted to hear they were able to assist you with...More

Reviewed 1 week ago via mobile

Checked in late last night, booked around half an hour earlier prior to arriving. Easy check in, grabbed ice from the pub to chill my wine in the room. Stayed in room 422, clean, comfy bed, rather cold though, put the heating on high but...More

Date of stay: January 2019
Thank Hayley A
Response from IbisStylesLonExCel, Front Office Manager at Ibis Styles London ExcelResponded 1 week ago

Dear Hayley A, Thank you for taking the time to share your experience. We are pleased to read that the hotel suited your purpose of visit. We do look forward to welcoming you back next time you're over our way. Regards, Siddharth Tailor Front Office...More

View more reviews
About
Description
Located opposite the ExCel Convention Centre, 10 minutes from the O2 and the QEII Park (Olympic Park), the Ibis Styles London ExCel is ideally located for both business and pleasure. Adjacent to the Custom More House Stop on the Docklands Light Railway, London's attractions are only a short distance away. With a choice of 305 newly refurbished bedrooms with twin, double and inter-connecting family rooms as well as a choice of apartments; ideal for longer stays. We boast 4 eating options from the newly refurbished breakfast room, to our Cafe as well as our traditional 'Pub' rather than a hotel bar. The hotel has its own on-site car park (charges apply) as well as a four meeting-room-conference-center, with private dining options available. The hotel is modern, fresh and rates include breakfast and unlimited free Wi-Fi throughout. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
305
Price range
US$59 - US$228 (Based on Average Rates for a Standard Room)
Formerly known as
Custom House Hotel
Also Known As
Custom Hotel London
,
Custom House Hotel London
Location
United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs / East End / East London
Hotel class
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
305
Price range
US$59 - US$228 (Based on Average Rates for a Standard Room)
Formerly known as
Custom House Hotel
Also Known As
Custom Hotel London
,
Custom House Hotel London
Location
United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs / East End / East London
Photos
Traveller (448)
Room & Suite (199)
Dining (41)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
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Questions & Answers
Ask a question
RomeoChandra
November 28, 2018|
AnswerShow all 4 answers
Response from casperini1 | Reviewed this property |
The nearest station is Custom House DLR. It is directly across the street from the hotel. However, you will not be able to get a direct train to Manchester from this station.
1
Vote
CursedAnimal
November 19, 2018|
AnswerShow all 9 answers
Response from Denartes | Reviewed this property |
No it's a very basic hotel clean tidy and cheap so no pool.
2
Votes
christine d
July 26, 2018|
AnswerShow all 6 answers
Response from Sazzles25 | Reviewed this property |
The DLR - Docklands light railway is less than 5 minutes walk away. This connects to the underground and is valid for Oyster cards and travel passes, it's just more overground than underground. It's frequent services though... More
0
Votes
Room Tips
"We had a room at the front, I would ask for a room at the back if I stayed there again."
Poppylulu
1 week ago
Read review
"Don’t bother"
Jeff187046
5 weeks ago
Read review
"Refurbished rooms are great but the older ones have a few issues."
FreshMinty
Nov. 30, 2018
Read review
"Avoid the front of the hotel"
Gortinboy
Nov. 18, 2018
Read review
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