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St. Ermin's Hotel, Autograph Collection

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#76 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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5,308 Reviews from our TripAdvisor Community

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Edinburgh, Scotland
Reviewed yesterday NEW

I stayed for 2 nights with my husband in a deluxe double on B&B rate in February. The location for great transport links and the major sights of London is perfect. Our trip was primarily visiting friends but also to do some sightseeing. We flew into Gatwick and prebooked Gatwick Express (takes 30 mins) which is nonstop service into Victoria...

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Thank TannadiceTerrors
Reviewed 2 days ago NEWvia mobile

Me and my husband spent a few days in the city and we chose this hotel because of its location, really convenient for first time visitors. A walking distance from the top London attractions , such as: Big Ben, Westminster Abbey, London eye, Buckingham Palace, etc. There are also metro and bus stations one block from the hotel. The rooms...

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Thank Jaqueline L
Reviewed 3 days ago NEW

Excellent hotel we had a very comfortable room and the hotel is in a quiet location but ideally placed for central London. We stayed on a B& B basis and the breakfast was very good.The staff are first class, most helpful and made our stay a pleasure. I have no hesitation in recommending this hotel and it will be our...

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Thank Richard E
Sheffield, United Kingdom
Reviewed 4 days ago NEW

Excellent hotel & location staff couldn't do enough for you , had dinner in Claxton grill which didn't live up to our expectations the children's meals were nice but my husband had lobster & it wasn't the best my chicken was also not great but it didn't spoil the stay it was lovely weekend and we will defiantly return to...

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Thank adellg2017
San Diego, California
Reviewed 5 days ago NEWvia mobile

The family room with two queen beds and two bathrooms was great for family travel and the location is excellent for walking or tube access through the St. James station. Very nice staff, as well. The tea with kids' prices was great.

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1Thank Chris S
Barcelona, Spain
Reviewed 5 days ago NEW

Large historic hotel well located for tourists going to some of the key city landmarks. Nicely refurbished although don't expect too much of a contemporary/modern style. Clean and quiet. However, no heater in the bathroom which is typically a place where you would expect to feel warm in the morning in winter! Asked the reception and they agreed that it...

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Thank Mans25
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hello There, I am delighted that you think St. Ermin's is very historical and ideally located for visiting all of the main landmarks in London. I always appreciate constructive feedback, so thank you for your comments regarding your bathroom. I can only say that I have not heard of any issues regarding the lack of heating before and am sorry...

Reviewed 6 days ago NEW

We had our first stay at the St. Ermin's this weekend after a friend recommended it for our anniversary weekend in London. What a wonderful hotel. The staff could not do enough for their guests and even though we were only there for the weekend, their attention to details with us was just simply wonderful. The hotel itself is full...

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2Thank Sharon J
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hey Sharon, Happy Anniversary and I hope you enjoyed every minute of it. It was an absolute pleasure to have welcomed you to St. Ermin's and I am delighted you found everything perfect especially your Junior Suite. Oh yes, you definitely have to make afternoon tea the first stop next time round, you will just love the sandwiches, scones, cakes...

Dubai, United Arab Emirates
Reviewed 6 days ago NEW

Beautiful boutique style hotel just minutes from Buckingham Palace. The rooms are comfortable but we had two very disappointing experiences with room service. The calls themselves took for ever to place as no one ever answers then finally the orders were always taken incorrectly to the point you eventually cancel. The F&B staff seem very inexperienced but the management do...

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Thank AlSaf12
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, I am pleased that you found St. Ermin's as beautiful as you thought it would be and ideal for all of your sightseeing. Thank you for your feedback regarding your room service orders and I am happy that my Managers were able to resolve this for you during your stay in a satisfactory way. It was a pleasure...

Riga, Latvia
Reviewed 6 days ago NEW

On a visit w my 8 year old daughter, I was pleasantly surprised by both size and appointment of the room and by the impressive attention paid to us (especially my daughter) by the staff. The professional friendliness and attentiveness of the staff in particular raised this hotel to 'excellent' for us. I am frequently in London, and have not...

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1Thank jerry36
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi Jerry, I am over the moon that you really loved the hotel and found everything met your expectations and more. Virginia and Adrian are wonderful members of my team and are a great asset to the hotel, so thank you for mentioning them also. I will ensure they are rewarded. It was a pleasure to welcome you and your...

Shediac, Canada
Reviewed 1 week ago NEW

Very friendly and helpful staff. All questions were answered and any problems encountered were fixed very quickly. The location is perfect for visiting London, and St. James's Park Tube station is just around the corner. The hotel itself is stunning in terms of design and decor and fascinating in terms of history. There are downsides: the rooms are tiny, with...

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Thank jslocombe2016
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, I am really pleased that you loved the history of St. Ermin's, we certainly have heaps of it and found our location ideal. I note your comments regarding our room sizes and can only say we do have many categories of room at St. Ermin's and all vary in shape, size and view mainly due to the unique...

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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
St. Ermin's Hotel re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of London, this four star deluxe hotel is at the center of the city's vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away. ... more   less 

Additional Information about St. Ermin's Hotel, Autograph Collection

Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Region: United Kingdom > England > London > Westminster
Price Range: $317 - $654 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. Ermin's Hotel, Autograph Collection 4*
Number of rooms: 285
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Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
Hotel Style:
#34 Family Hotel in London
#52 Romantic Hotel in London
#56 Business Hotel in London
#70 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from St. Ermin's Hotel, Autograph Collection staff and other travellers.
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Questions? Get answers from St. Ermin's Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the biggest!”
 of 5 bubbles jslocombe2016, 18 Feb 2017 | Read review
“view of courtyard on a high floor”
 of 5 bubbles I6141XNstevenb, 11 Feb 2017 | Read review
“Some construction noise daytime but did not impact on our stay as up and out each day as most would be.”
 of 5 bubbles shirley184, 8 Feb 2017 | Read review
“always ask about construction in the neighborhood & lighting in the room/windows”
 of 5 bubbles lisarL1869YR, 4 Feb 2017 | Read review
“I always request high floor and quiet location........check it out first and ask for another if not happy. We have stayed 3 times now and have not been disappointed.”
 of 5 bubbles RVN1219, 1 Feb 2017 | Read review
5 of 5