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Comfort Inn London - Victoria

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Comfort Inn London - Victoria
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886 Reviews from our TripAdvisor Community

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Showing 615: English reviews
Stuttgart, Germany
Reviewed 2 September 2014

Stayed here over the weekend while on holiday. Although we were given a basement room, it was clean and comfortable. For sleeping and showering, it was perfectly adequate. It's a block from Victoria Station and is a very central location, close to Buckingham Palace and Westminster Abbey/ Houses of Parliament. Agreed with the other reviews that the hallways tend to...

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Helpful?
1Thank Chaney B
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for reviewing us. I'm glad you found the rooms clean and comfortable. The location is indeed ideal for a London trip. Thank you for staying with us. We value your opinion and appreciate your feedback. Kind regards, Abida.

Zurich, Switzerland
Reviewed 26 August 2014

I stayed here once before and gave a positive review. Sadly my 2nd visit was hugely disappointing. Previously I was put in a basement room which although hot, was clean and comfortable. This stay I was on the ground floor. The corridor to the room smells horrible. Fortunately not the room itself though. The room was a reasonable size, but...

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Helpful?
3Thank Tiger1166
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, We're disappointed to read you had an unpleasant experience staying with us. Your comments are shared with rest of the team members. We will stay in touch through TripAdvisor's internal messaging system to discuss on the issues you've raised in your review. Thank you for reviewing us, we appreciate your feedback. Warm regards, Abida.

Cardiff, United Kingdom
Reviewed 23 August 2014

Stayed in the hotel and can say I was very happy with my room, the service, the location, the room was very clean and a reasonable space, the welcome was lovely and got greeted every time I came back into the hotel, the breakfast was good not posh but it was fine, the location was great, would definitely come back...

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Helpful?
Thank Trac79
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, We're immensely happy to know you thoroughly enjoyed your stay with us. Thank you for a lovely review. We look forward to welcoming you back on your next trip to London. Kind regards, Abida.

Southampton, UK
Reviewed 14 August 2014

Put in room 104- right next to breakfast room. Working until 4am, woken at 7.30 by the sound of a herd of elephants heading to the water hole- at least I think it was. Banging of swing door, clattering of cutlery, kids incessantly up and down the corridor, obviously a "do not disturb" sign means nothing here. As for the...

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Helpful?
3Thank Tbird3
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear guest, Thank you for your recent stay with us. Noise is sometimes out of our hands as we occasionally have early risers staying with us and who like to have breakfast very early in the morning. But generally noise in not a common issue in the basement rooms. The rooms are checked twice by the housekeeping and the reception...

Den Bosch, The Netherlands
Reviewed 13 August 2014

Located near Victoria station, rather small but clean rooms. Good Wifi. The rooms for one person are compact and have a view on a brick wall. If you suffer from claustrofobia consider booking another hotel. Staff is friendly and for London standards, This hotel offers value for money.

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Helpful?
1Thank Eugene_v_P
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Eugene, Thank you for sharing your thoughts on this platform. Its good to know you overall enjoyed your stay. I have passed on your feedback to the relevant departments. We hope to see you again in near future. Kind regards, Abida.

Llanasa
Reviewed 8 August 2014

The location is great, just across road from Victoria train station and convenient for Victoia attractions. The hotel is small and rooms are very compact. My room was in the basement with small window looking into back yard. Continental breakfast included - functional but nothing special. A bit pricy for standard of accommodation but on par with what you would...

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Helpful?
Thank Ruth H
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Ruth, Thank you for taking out time to post this review on TripAdvisor. I'm sorry to read your stay wasn't that memorable. We'll keep in mind your room preferences on your future visits to Comfort Inn London - Victoria. I hope you'll consider us again whenever you are around! Warm regards, Abida.

Coventry, United Kingdom
Reviewed 5 August 2014

Staff were friendly enough and helpful. Location is good and the rooms have good air conditioning - but the place could do with a refurbishment. The room I was in had shattered glass in the window and the bathroom door had a couple of holes kicked in it. I had expected better considering what I had paid as these things...

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Helpful?
2Thank Kristen W
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Kristen, Thank you for reviewing us. I will have to check what room you were in as this doesn't sound like an ideal stay. I'll contact you on TripAdvisor's internal messaging service for more details on the points you've raised. I'm glad you found the rooms comfortable and the reception service friendly. Warm regards, Abida.

Chennai, india
Reviewed 4 August 2014

Super location, small rooms, clean and tidy though. Good enough for a location having a lot of fine dining options. Connectivity unbeatable. Enjoyed the stay thoroughly. With Victoria station like 200 meters you are almost always connected.

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Helpful?
Thank Pankajdaga79
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Pankaj, A massive 'Thank You' on behalf of the team members at Comfort Inn London - Victoria. I hope we can continue to live up to your expectations. Warm regards, Abida.

London
Reviewed 27 July 2014

Booked a room for 4 and in arrival told the room was not available. Eventually got a room with a double, sofa bed, and a foldaway bed. Hard and uncomfortable. No protection from traffic noise, may as well not have windows. Save your money and don't book in this hotel. I feel extremely hard done by.

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Helpful?
3Thank KCKC123
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for your review. It's disappointing to read you did not receive what was expected. Sleep and peace of mind are two factors that can make or break a trip. We'll contact you on TripAdvisor's internal messaging service for more details on the points you raised. Please accept our apologies for the inconveniences you faced. Warm regards,...

Reviewed 9 July 2014

This is the worst hotel experience in my whole life, never ever stay in this hotel again. Upon arrival, the front desk told me I didn't pay even though I paid two months ahead of my arrival, they later admitted that they made mistake, but they refuse to give me full refund. the room was mildly dirty and smelled of...

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Helpful?
1Thank zeminz6 .
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, It’s regretful to hear your dissatisfaction towards few issues. We've sent you an email via TripAdvisor internal messaging system for more details on your stay. Responsibly, we will conduct our internal investigation to find out where and what went wrong to immediately rectify any shortfall. Thank you for sharing your experience with us. Regards, Abida.

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Staying in Pimlico

Neighbourhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighbourhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Comfort Inn Victoria. We are ideally situated in the heart of London just behind Victoria train station. Whether in London for business or pleasure we are sure we can accommodate all of your travelling needs. Our hotel is just a few minutes walk from Victoria underground, train, and coach stations. As well as being conveniently situated for your travelling needs, Comfort Inn Victoria is also very near many of London's main historical and cultural attractions. Our friendly staff is here 24 hours a day to help you with any queries you may have to make you stay with us as pleasant as possible. On behalf of the team at comfort Inn Victoria, we are looking forward to seeing you in the future. ... more   less 

Additional Information about Comfort Inn London - Victoria

Address: 18-24 Belgrave Road, London SW1V 1QF, England
Region: United Kingdom > England > London > Pimlico
Price Range: $204 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn London - Victoria 3*
Number of rooms: 48
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Also Known As:
Comfort Inn Victoria Hotel London
Victoria Comfort Inn
Comfort Inn London
London Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn London - Victoria staff and other travellers.
11 questions
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Belfast, United Kingdom
Denver, Colorado
9 months ago
Bethel, Connecticut
over a year ago
Elizabeth City, North Carolina
over a year ago
Elizabeth City, North Carolina
over a year ago

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Questions? Get answers from Comfort Inn London - Victoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st or 2nd floor FRONT are excellent. Not much street noise at night.”
 of 5 bubbles vazcro, 19 Feb 2017 | Read review
“If you want to see some daylight, you should ask for a room on the higher floors (some are in the basement).”
 of 5 bubbles guefink, 23 Jan 2017 | Read review
“Our room was at the back overlooking the station and it could have been noisier if the trains hadnt been on strike”
 of 5 bubbles pjmorgan59, 20 Jan 2017 | Read review
“If possible, ask for a room towards front so sunnier.”
 of 5 bubbles 799arlettew, 18 Jan 2017 | Read review
“Get a room at the back.”
 of 5 bubbles PandaGirl2013, 8 Jan 2017 | Read review
5 of 5