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2017-11-05 2017-11-06
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    Park Grand London Lancaster Gate

    14-16 Craven Hill, Lancaster Gate, London W2 3DU, England
    011 44 20 7262 0111
    Hotel website
    Lowest prices for your stay
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    1 room, 2 adults, 0 children
     39 people are viewing this hotel
    SAVE US$69
    Traveller (579)
    Room & Suite (231)
    Dining (84)
    • Excellent77%
    • Very good19%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “club room” (208 reviews)
    “afternoon tea” (244 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Offers from Park Grand London Lancaster Gate
    Special Offer: Stay 3 Nights Get 10% Off
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    Nov 5Nov 6
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,097)
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    1 - 5 of 1,823 reviews

    Reviewed yesterday

    Very nice hotel, staff were friendly and attentive. Room was clean and well presented but I did think it was small for a Club Room. The bar had limited drinks etc, and there was two dining tables right against the bar wall, so nowhere to...More

    Thank 955bill
    Hotel's Favourite
    Reviewed 22 May 2017

    I was looking for the hotel which has great access to the airport and nice vibes for the last night stay in London, and this place turned out the best place! This lovely white hotel is located only 3 min walk to Paddington Station which...More

    3  Thank YuriGotoh
    Response from Vinayak G, General Manager at Park Grand London Lancaster GateResponded 23 May 2017

    Dear lajftyamu, Thank you for your recent stay with us and your valued feedback. We are glad to hear that we have won you over as one of our many happy guests. The Park Grand Paddington Court is indeed very conveniently located for travelling to...More

    Reviewed 3 days ago

    The hotel is conveniently located near Paddington Station (and two other stations) with easy access from Heathrow Airport via the 15 minute Heathrow Express train. There were great restaurants nearby and the neighborhood felt very safe when walking around at night. The staff was welcoming,...More

    Thank Mark W
    Response from Vinayak G, Manager at Park Grand London Lancaster GateResponded yesterday

    Dear Guest, Thank you for sharing some great feedback about your memorable experience at the Park Grand London Lancaster Gate, we are delighted to note that you appreciated the small birthday touches in your room and had a great stay ! We look forward to...More

    Reviewed 3 days ago

    We Used our Wowcher voucher for the Chocolate orange afternoon tea. Both of us were very impressed by the high quality of service and attention we received. The tea consisted of sandwiches. which appeared to have been freshly made, fairly simple fillings but all in...More

    Thank Djang048
    Response from Vinayak G, Manager at Park Grand London Lancaster GateResponded yesterday

    Dear Guest, We can't thank you enough for such a wonderful review! We are glad to note that you appreciated the service and food during your Afternoon Tea. We hope that we will have the pleasure of welcoming you again soon! Kind Regards, Vinayak Girgune...More

    Reviewed 4 days ago

    Excellent customer service. the unlimited hot drinks was a nice treat. I was also treated to a birthday cupcake and well wishes from the staff. I would definitely recommend Park Grand Hotel and visit againMore

    Thank Clair C
    Response from Vinayak G, Manager at Park Grand London Lancaster GateResponded yesterday

    Dear Guest, Thank you for taking the time to share some great feedback about your memorable afternoon tea experience with us. We are happy to note that you had a great birthday celebration and we all look forward to welcoming you back again soon !!...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$146 - US$314 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Family Hotel in London
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    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 64
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • London
    • Also Known As
    • Hyde Park Premier London Paddington Hotel London ,
    • Hyde Park Premier Hotel London ,
    • Shaftesbury Paddington
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    Traveller (579)
    Room & Suite (231)
    Dining (84)
    Pool & Beach (1)
    Hotel & Grounds (459)
    Bathroom (15)
    Sponsored by:
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    Ask a question
    Questions & Answers
    Kirsten C
    27 September 2017|
    AnswerShow all 6 answers
    Response from Vinayak G | Property representative |
    Dear Guest thank you for your inquiry. Its free phone to call UK and 10 countries. list available and it includes most of Europe and USA, Asian countries. Please let me know If I can be of any further assistance Many... More
    16 September 2017|
    AnswerShow all 5 answers
    Response from GEDLosAngeles_CA | Reviewed this property |
    Check the rate. I would suspect that a continental breakfast is "included," but a British Hot breakfast is not. My wife and I paid extra for the British Hot Breakfast and I thought it was well worth it. A tip: if you get... More
    Question number one I'm wondering if you can do a single room August 2 through the 4th and then my son is coming in on the 5th. Can we get the a larger discount for all those nights? We also plan on staying at your hotel August 20th the night before we fly home to the United States. So that would be six nights total at your hotel. Any additional discounts for the whole stay? Question number two Also we are taking the train through western Europe so everything we have will be on our backs. I was wondering if we could ship some items to your hotel for safekeeping/carrying a lighter load until we return to your hotel where we would like to stay the 20th before we fly home the next morning. Question number three What amenities do you have with your rooms and hotel including concierge, breakfast in the room bathrooms etc.? Question number four Do you have shuttle service to and from London Heathrow airport? I tried to call on the two numbers given on your website for the United States that have been told that they are unavailable for me to call you and ask these questions. Thank you for any assistance that you may give. Andräa Cobb
    26 July 2017|
    Response from Mumanddaughter08 | Reviewed this property |
    Hi in answer to your question about the shuttle to the airport, you can walk to the station and catch the train, but need to buy tickets at least 3 days ahead to get them at a reasonable rate. We ended up getting a car to... More
    Room Tips
    "As with most London hotels, the rooms are small. We stayed in a Club room that had a decent size bathroom."
    Read review
    "Room 9 was at the back of the hotel and very peaceful."
    Read review
    "Loud between the floors, avoid basement rooms,"
    Read review
    "did not stay here only used the restaurant"
    Read review
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