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Castleton Hotel

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Traveller (201)
Room & Suite (266)
Dining (37)
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Overview
  • Excellent11%
  • Very good29%
  • Average34%
  • Poor15%
  • Terrible11%
Travellers talk about
“hyde park”(36 reviews)
“sussex gardens”(7 reviews)
“rooms are small”(19 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Parking
Pool
3 Star Hotel
All hotel details
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Reviews (594)
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415 results
Traveller rating
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125
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65
51
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LanguageEnglish
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62
125
112
65
51
Show reviews that mention
All reviewshyde parksussex gardensrooms are smallheathrow expressbeds were comfortablefull english breakfasttea coffeetwo night staynice breakfastbreakfast was includedfantastic locationpaddingtonensuitestationcerealtubeunits
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1 - 5 of 415 reviews
Reviewed 1 week ago

We stayed at this hotel for 4 nights. Let me tell you about the area first. It is very well located, just a couple blocks away from Paddington Station and right across from several bars and restaurants. The hotel is a typical European building, old...More

Thank eglez19
Reviewed 2 weeks ago

I was booked into another hotel just around the corner and arrived very late night to that other hotel. The other hotel gave me a filthy room with dirty tissues and a dirty unmade bed. Then another room on the ground floor with an unlock...More

Thank kt13glos
Response from castleton1, Front Office Manager at Castleton HotelResponded 1 week ago

Dear kt13glos, Thank you for your lovely review. We are glad that you have had a great stay with us. We hope to see you again in the near future. Kind regards, Radoslav A. Front Office Manager

Reviewed April 19, 2018

Do NOT stay here unless you’re OK with water “not suitable for drinking,” street noise, cramped quarters, and overall shabbiness. Don’t bring luggage because there’s no room. It seems clean, which is a good thing, but the staff are not trained in customer service.

Thank Linda S
Reviewed April 12, 2018 via mobile

When we arrived at the hotel a lady was complaining to the receptionist, he showed no interest in what she had to say and didn’t care. Our room was an awful mustard yellow colour, paint peeling off the window and skirting boards along with damp...More

Thank katied063
Reviewed April 7, 2018 via mobile

£86 for the night but worth paying that little bit extra as this room came with lots of random places lights that did not work stains on walls and side skirts and the bathroom are pre installed like on a ferry tbf the shower was...More

Thank secret s
Response from castleton1, Front Office Manager at Castleton HotelResponded April 9, 2018

Dear secret s, Thank you for taking the time to post a review of your stay with us. We are sorry that your experience with us was not as positive as that of others. Kind regards, Radoslav A. Front Office Manager

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Room amenities
Air Conditioning
Details
Price range
US$96 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$96 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (201)
Room & Suite (266)
Dining (37)
Business Centre & Event Rooms (3)
Questions & Answers
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Triggerfish-HK
December 1, 2015|
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Response from TumbleweedsTraveller | Reviewed this property |
Parking will be an additional cost but it is well worth it for the convenience. Arrange parking through the hotel either before you arrive or on arrival with the hotel manager. Make sure you walk to Hyde Park (4 minutes from... More
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Votes
Room Tips
"try to get a room overlooking the street"
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"Rooms are quiet, even those on the street. Choose lower floors."
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"not below ground"
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"I suspect that it's not possible to get a quiet room in this hotel."
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