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Holiday Inn London - Brent Cross

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#419 of 1,087 Hotels in London
Certificate of Excellence
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Holiday Inn London - Brent Cross
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612 Reviews from our TripAdvisor Community

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Showing 571: English reviews
Reviewed 2 weeks ago via mobile

Very friendly staff. Welcoming and good service. Restaurant good. Food tasty. Room spacious and quiet. Lovely pillows. Parking brilliant. Breakfast excellent. Everything there for a business trip. Will use again.

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Helpful?
Thank Louise F
Paul S, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Louise F, Many thanks for your great review of the hotel. I am pleased you had such an enjoyable stay, and we will look forward to welcoming you back again soon. Kind regards Paul Smith General Manager

Reviewed 2 weeks ago via mobile

Well I have stayed at this hotel many times and found the staff very helpful and the rooms are clean and tidy always. The bar staff are great can't do enough for you especially ashraf who is helpful all the time his accredit too the hotel.

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Helpful?
Thank John L
Paul S, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear John L, Many thanks for the great review !! I am pleased you had a great stay. I will be sure to share your feedback with the team, especially Ashraf, who I know will be similarly delighted. We will look forward to welcoming you back again soon. Kind regards Paul Smith General Manager

Reviewed 2 weeks ago via mobile

I've been staying at this hotel for a few weeks through my company and the staff make the place delightful. Ashraf the bar tender is always serving with a smile and is always very good at his job, even when the bar is very busy. Roman the manager is also a very welcoming face to see and offers a very...

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Helpful?
Thank Lee B
Paul S, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Lee B, Many thanks for the 5 STAR review !! I have a great team here, who all very hard to ensure our guests have a great, so it is a pleasure to receive feedback such as yours. I will be sure to share your feedback with the team, in particular Roman and Ashraff. Thank-you again. Paul Smith General...

Chelmsford, United Kingdom
Reviewed 3 weeks ago

I have great memories of using this hotel for business meetings. After work we relaxed at the bar and later got their free shuttle to the local tube station within less than an hour we were in central London. Location matters!.

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Helpful?
Thank ThomasSWF
Paul S, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear ThomasSWF, Thanks for the great review. I am pleased you were able to take advantage of our shuttle bus service. Yes, we are very well connected, being so close to the M1 as well. We will look forward to welcoming you back again soon. Paul

Reviewed 3 weeks ago via mobile

I've stayed in the hotel this week for work, and it was a very good service. The rooms were kept very tidy and presentable and the barman Ashraf, was very friendly and nice, and was very helpful when my food didn't arrive on time.

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Helpful?
Thank Josh C
Paul S, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Josh C, Thanks for the 5 STARS !! I really appreciate your great review, and I will be sure to pass on your great comments to the team. I do hope we can welcome you back again soon. Thanks again. Kind regards. Paul

Atlanta, Georgia
Reviewed 4 weeks ago

I stayed here for a week while in London. If your a tourist coming to London, there might be places to stay that are closer in town, but it met my needs wonderfully. The breakfast served at the hotel was IMO above average. The room was clean when I arrived and was well cleaned every day. The Brent Cross Mall/Shopping...

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Helpful?
Thank Bill M
Paul S, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Bill M, Many thanks for the great review ! I am pleased you had such a great stay with us. Thank-you also for your recognition for Samia and Roman - I will be sure to pass on your great comments. We do hope to be able to welcome you back again soon, and remember to always book direct for...

Reviewed 5 January 2017 via mobile

We stayed here the end of November for two nights. Room was very clean and having the two double beds was perfect with the kids, usually it's a double bed and a small sofa bed. We never heard any noise when we were there but we were on the 5th floor. Pillows slightly on the hard side! Tea coffee facilities...

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Helpful?
Thank jade c
Paul S, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Jade C, Thank-you so much for such a great. It looks like you really made the most of the hotel's great location. Next you stay with us, please do ask about our choice of pillows ! We will look forward to welcoming you back, and do remember to always book direct for the best price. Thank-you again. Paul Smith...

Reviewed 31 December 2016 via mobile

We have just returned from a five day trip sightseeing and shopping. We have stayed here before and had a great stay so returned this time. From checking in to checking out , we could not fault it . Staff friendly and helpful, food tasty and plentiful, rooms of good size and very clean ( mattress of very high quality)...

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Helpful?
Thank Tonythai1
Paul S, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Tonythai1 We love 5 STARS ! Thank-you for the great review, and I am pleased that you had a perfect stay !! We will look forward to welcoming you back again next time, and do remember to always book direct to guarantee the best price. Thank you again. Paul Smith General Manager

Amsterdam, The Netherlands
Reviewed 20 December 2016

I regularly frequent this hotel for more than 20 years and this time wanted to "spoil" ourselves by ordering an executive room for which I paid of course more than for a regular room. After check in we wondered what was "executive" about our room because it was not larger than a regular room and the answer we got was...

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Helpful?
Thank FlipjeP
IHGService, Guest Relations Manager at Holiday Inn London - Brent Cross, responded to this review

Dear FlipjeP, Thank you for taking the time to write a review about your stay with us. We would like to apologize for falling short of your expectations regarding our rooms, amenities and internet connection. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be forwarded...

Sheffield, United Kingdom
Reviewed 2 December 2016

We arrived on the Friday afternoon to find our room was ready and we were looking forward to a quick check inn and then spend the rest of the afternoon in London, upon entering the room we were greeted by a swarm of black ladybird insects, so it was off to reception to complain as I was telling them of...

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1Thank russlomozik
Paul S, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Russlomozik, Thank-you for taking the time to post a review about your recent stay with us. I am sorry you experienced some ladybirds in your room. It is most unusual to have such visitors in our hotel, given our proximity to central London. I am also sorry that you were disappointed with the subsequent rooms your were offered, despite...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Whether you’re traveling on business or leisure, Holiday Inn London – Brent Cross offers the perfect venue.As well as being conveniently located for central London, Holiday Inn London – Brent Cross offers easy access to Wembley Stadium and Arena, Alexandra Palace, and the RAF museum as well as being opposite Brent Cross Shopping Centre. Our free Shuttle service connects us to the Underground network in less than 5 mins, and from there you can be in Leicester Square in under 20 mins!! We look forward to welcoming you soon. ... more   less 

Additional Information about Holiday Inn London - Brent Cross

Address: Tilling Road | Brent Cross, London NW2 1LP, England
Region: United Kingdom > England > London
Price Range: $120 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London - Brent Cross 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Holiday Inn London - Brent Cross Hotel London
Holiday Inn Brent Cross
London Holiday Inn
Hotel Style:
#94 Best Value Hotel in London
#180 Family Hotel in London
#258 Business Hotel in London
#332 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Brent Cross staff and other travellers.
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Questions? Get answers from Holiday Inn London - Brent Cross staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book a more expensive executive room”
 of 5 bubbles FlipjeP, 20 Dec 2016 | Read review
“just don't”
 of 5 bubbles russlomozik, 2 Dec 2016 | Read review
“we chose high which we believe to be quieter”
 of 5 bubbles 488chrisj488, 20 Nov 2016 | Read review
“I enjoyed having a room that overlooked the North Circular and we certainly coundn't hear any traffic noise on the 5th floor.”
 of 5 bubbles nikfik, 22 Oct 2016 | Read review
“Choose a room facing Highway on a high level. Rear facing rooms are not Lively.”
 of 5 bubbles nikhilcd, 13 Oct 2016 | Read review
5 of 5