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DoubleTree by Hilton London - Westminster

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Traveller (1442)
Room & Suite (641)
Dining (85)
Overview
  • Excellent48%
  • Very good38%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“tate britain”(286 reviews)
“millbank lounge”(111 reviews)
“city cafe”(86 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton London - Westminster
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from DoubleTree by Hilton London - Westminster
Special Offer: 25% off* - Summer Sale
Hotel deals
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,868)
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5,869 results
Traveller rating
2,745
2,181
659
203
81
Traveller type
Time of year
LanguageEnglish
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2,745
2,181
659
203
81
Show reviews that mention
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1 - 5 of 5,869 reviews
Reviewed today

We recently stayed 6 nights at this hotel and picked it based on its location and our previous stay a few years ago. Prior to arrival, I contacted the hotel to see what our chances were for a paid upgrade to a suite room. As...More

Thank Katchapuri
Hotel's Favourite
Reviewed February 23, 2018 via mobile

Booked here for a family of 5 adults with 3 in a king executive and 2 in queen exec. One of our rooms wasn’t quite ready so we waited in the executive lounge. Free refreshments and snacks was very welcome after a long journey. Our...More

4  Thank LindaHS29
Response from Matthew W, General Manager at DoubleTree by Hilton London - WestminsterResponded February 26, 2018

Dear LindaHS29, Thank you for posting your comments and for our 5 out of 5 score. It was great to read that you had such a fantastic stay and enjoyed so many aspects of your visit. We look forward to welcoming you back again on...More

Reviewed yesterday

Our family of five stayed in two rooms at this hotel for four days. The hotel is well located, within walking distance of most of the sights we wanted to see while in London. The rooms were well appointed, beds comfortable, and the breakfast buffet...More

Thank OhioLinda
Response from Matthew W, General Manager at DoubleTree by Hilton London - WestminsterResponded today

Dear OhioLinda Thank you for taking the time to leave your feedback after your recent stay. I am glad that you had a good time with us took full advantage of our great location. Kind regards Matt Williams General Manager

Reviewed 2 days ago

If you can afford a better place, go there. This is a reasonably-priced and well-located hotel, with a good shower. But there the conveniences end. The hotel hallways and rooms are very cramped, as if you are on a cruise. The service is a joke...More

1  Thank CarlaAKS
Response from Matthew W, General Manager at DoubleTree by Hilton London - WestminsterResponded today

Dear CarlaAKS Thank you for taking the time to leave your review and I am sorry that you had a far from enjoyable stay. I am surprised that you felt our service was a let down as I am sure you will see from nearly...More

Reviewed 4 days ago via mobile

I used to be a fan of the Hilton but after arriving late last night to leave first thing this morning I was disappointed with my room. It was very tired. Stains on carpet and on chair made it grubby. No expense has been invested...More

Thank Barbados0506
Response from Matthew W, General Manager at DoubleTree by Hilton London - WestminsterResponded today

Dear Barbados0506 Thank you for taking the time to leave your feedback and I am sorry you were unhappy with your experience. We are starting a rolling change of bedroom carpets at the end of July which will make a big difference to the appearance...More

View more reviews
About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$193 - US$420 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#116 Family Hotel in London
#172 Business Hotel in London
#186 Romantic Hotel in London
#264 Luxury Hotel in London
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$193 - US$420 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#116 Family Hotel in London
#172 Business Hotel in London
#186 Romantic Hotel in London
#264 Luxury Hotel in London
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (1442)
Room & Suite (641)
Dining (85)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Nearby
Westminster
If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
start. The ornate Houses of Parliament and Westminster
Abbey sit adjacent at a corner of Parliament Square,
and a short stroll along The Mall leads to Buckingham
Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
...More
Questions & Answers
Ask a question
derek7676
June 16, 2018|
AnswerShow all 2 answers
Response from Anweeego | Reviewed this property |
We used Uber a few times while there and found it to be pretty reasonable. We also noticed that the tube had elevators all over the place, so that might be option as well. Enjoy your stay! London is a great city!
0
Votes
bethw2004
May 28, 2018|
AnswerShow all 4 answers
Response from Matthew W | Property representative |
Hi Yes every room has its own bathroom. Thanks Matt
0
Votes
Hilary M
May 18, 2018|
AnswerShow all 2 answers
Response from Joel E | Reviewed this property |
The Full English Breakfast is not part of the 'free continental breakfast'.
1
Vote