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Doubletree by Hilton London - Westminster

AMOMAUS$146*
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#249 of 1,088 Hotels in London
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$189*
US$146*
Great Deal
US$157*
US$157*
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Doubletree by Hilton London - Westminster
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6,024 Reviews from our TripAdvisor Community

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Showing 5,160: English reviews
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Reviewed yesterday NEW

Stayed on the 12th floor. Every shower the water would turn ice cold, & sometimes went scalding hot! The safe was on floor of the closet which meant getting on hands & knees to operate. The fridge was not working, and the TV is a computer screen (seriously?) with limited channels. Stains on hallway carpet, bed squeaked & uncomfortable. Two...

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Helpful?
Thank Jerry P
Melbourne, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 7 March 2017

I was highly highly impressed with this hotel. We arrived at 7am and they are allowed us an early check in and we were very very thankful as we were sadly jet lagged. The hotel is beautiful. Executive Lounge was impressive. Lovely breakfast and enjoyable canapés and alcohol in the evening. Breakfast on main level was excellent and all staff...

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5Thank Janeane1965
About Hotel's Favourite Review
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Janeane1965, What a pleasure to receive such glowing feedback! I'm delighted to see that you enjoyed your stay with us, and we appreciate you taking the time to share your experience at our Hotel with the TripAdvisor Community. Here at the DoubleTree Westminster, we strive to provide the high standards of service that our guests enjoy and have come...

Chester, Cheshire, UK
Reviewed 3 days ago NEWvia mobile

Great location, great service throughout the stay, but the room was tired and not the standard I'm used to for a Hilton. Breakfast each bay was wonderful and all the staff very attentive. It's in a quite area of town, but suited our purposes. A minor frustration with debuting money from my credit card without prior approval requiring a phone...

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Thank Coddy86
Austin, Texas
Reviewed 3 days ago NEW

Paid with points and expected a decent stay but was sad to find a room with cables out and paint blocked on the walls. A room with 2 single beds ( I can live with that) but stuck together. A tv that is a 15 inch MAC so don't expect to watch much. Just sad and upset, won't be going...

Review collected in partnership with DoubleTree by Hilton
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Thank Blowenfusen
east london
Reviewed 3 days ago NEWvia mobile

Just Got to The hotel 1 pm and was told that my room was ready. However because it was before 3 pm i needed to pay 16 quid AS it was Company policy to charge an extra fee. I have visited more than 50 hiltons all over The World But i have never experienced such a poor service.

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Thank yesmortgages
Bordeaux, France
Reviewed 4 days ago NEWvia mobile

A hotel that is part of a bigger group, but clearly has its own high standards of customer service. Tucked away in a quieter part of London that always easy and quick access to many great attractions. A great hotel for families as it has inter connecting rooms, that are well thought out and equipped. A real find for us...

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Helpful?
Thank David L
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear David L, It's such a pleasure to receive your feedback! We're delighted to see that you enjoyed your stay with us, and found our location and facilities useful and convenient for your needs. Your kind comments on the standard of service received and the quality of our amenities is much appreciated, and I have shared this with the team,...

London, United Kingdom
Reviewed 4 days ago NEW

A very pleasant stay. The room was clean and comfortable (although bathroom a tad small) The food was good and the staff welcoming and friendly. The only crticism I have concerns the Apple/Mac Computer/TVs in the rooms. Small, fiddly and not paricularly user friendly. Surely a costly investment for the company which most guests will not use fully. After all,...

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Helpful?
Thank Vanguard12
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Vanguard12, Thank you for your review of your recent stay at the DoubleTree by Hilton London - Westminster. We appreciate you taking the time to provide detailed feedback of your stay. I am sorry that you experienced some difficulty with the use of the iMac. We regularly make improvements to our service based on the feedback of our valued...

Arlington, United States
Reviewed 5 days ago NEW

The hotel was easy to get to and from. The rooms are a bit small but since I was not there to be in the room long it didn't matter much to me. The computer / TV was easy to use as well. Breakfast was very nice and all of the people at the hotel were easy to work with.

Review collected in partnership with DoubleTree by Hilton
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Thank 752remyp
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear 752remyp, Thank you for your feedback! We're delighted to see that you enjoyed your stay with us, and found our location and facilities useful and convenient for your needs. We appreciate your loyalty to our Brand, and hope to personally welcome you back to our Hotel on your next visit to London! Kind regards, Dola O Guest Relations Manager

Oslo, Norway
Reviewed 5 days ago NEW

Great location. Professional staff. Clean and nice rooms. What more can you ask for? I truly recommend this hotel when visiting London. It is a bit expensive, but it is well worth it. The only thing I can put my finger on at this hotel is the breakfast not been included.

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Helpful?
Thank HenriBn
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear HenriBn, It's such a pleasure to receive your feedback! We're delighted to see that you enjoyed your stay with us, and found our location and facilities useful and convenient for your needs. Your kind comments on the standard of service received and the quality of our amenities is much appreciated, and I have shared this with the team, who...

Sheffield, United Kingdom
Reviewed 1 week ago NEW

First the good: the hotel is well-located; clean, modern and chic; and most of the staff are polite, courteous and friendly; the "Millbank Lounge" bar and restaurant is nice; and the mocktails they serve there are to die for. So why the 2-star review? This was my second stay. I travel a lot with work and stay at a lot...

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Helpful?
Thank Willcoxmnk
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Willcoxmnk, Thank you for your review of your recent visit to the DoubleTree Westminster I'm very sorry that we were unable to accommodate you and your family in the Executive Lounge on this occasion. Whilst we remain committed to our most loyal guests, a marked increase in visitors who book Executive Rooms in the first instance mean that Executive...

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07/05/2017 08/05/2017
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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
City Cafe
City Cafe
Cuisines: European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
At DoubleTree by Hilton, we know that the little things mean everything. Enjoy our famous warm Signature Chocolate Chip & Walnut Cookie welcome at the front desk, whilst also earning Hilton HHonors® points for future qualifying stays. The DoubleTree by Hilton London – Westminster is as close to a cultural epicentre as it is possible to get. The Houses of Parliament, Westminster Abbey and Tate Britain are just a short walk away, while the West End, financial institutions & the ‘Square Mile’ in the City, South Bank and the London Eye are also within easy reach. Airy, modern rooms offer all the comforts you’d expect – and some you might not, like bottled water in your room on arrival, and complimentary high-speed internet in every room and throughout the hotel. Enjoy a drink, meal or Afternoon Tea in the informal-but-stylish atmosphere of our newly re-launched Millbank Lounge, and start your day with a hearty Full English Breakfast in our City Café. The Hotel was designed with original touches we know our guests appreciate: a fresh, light contemporary design; floor-to-ceiling windows; enhanced fresh air conditioning & soundproofing for undisturbed nights. We also offer late-night room service; state-of-the-art meeting facilities; private dining rooms. So whether you’re on business or enjoying a relaxing break, DoubleTree by Hilton London – Westminster has what it takes to make your visit a memorable one. ... more   less 

Additional Information about Doubletree by Hilton London - Westminster

Address: 30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
Region: United Kingdom > England > London > Westminster
Price Range: $254 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton London - Westminster 4*
Number of rooms: 464
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Travelocity, Despegar.com, Hotels.com, Priceline, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Doubletree by Hilton London - Westminster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
City Hotel Westminster
City Hotel London
City Inn London
Hotel Style:
#173 Business Hotel in London
#186 Luxury Hotel in London
#188 Romantic Hotel in London
#192 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton London - Westminster staff and other travellers.
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Questions? Get answers from Doubletree by Hilton London - Westminster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the third floor and very quiet.”
elizabethi667, 17 Apr 2017 | Read review
“Fantastic view from the 11th floor”
X8413DIstevep, 17 Apr 2017 | Read review
“832 was very comfortable. No noise at all.”
DCWriterMom, 13 Apr 2017 | Read review
“All good rooms”
ljpworcs, 5 Apr 2017 | Read review
“I think all rooms are quiet since the hotel is on a side street”
aisar_11, 31 Mar 2017 | Read review
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AMOMA
US$146* /night
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Booking.comUS$157
Expedia.comUS$157
TripAdvisorUS$146
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Prices are for 1 room, 2 adults
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