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Doubletree by Hilton London - Westminster

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#248 of 1,089 Hotels in London
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Doubletree by Hilton London - Westminster
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5,940 Reviews from our TripAdvisor Community

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Singapore, Singapore
Reviewed yesterday NEW

Pros 1) Quite close to Westminster and Big-Ben - approx 1.5 Km by walk or take bus 88 from across the road (either Page street stop or Tate Britain stop) and just 3 stops away one can get down at Westminster abbey or Westminster station/Parliament square for the tube 2) Decent rooms with neat and clean bathrooms. No concerns with...

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Helpful?
Thank skbose
Melbourne, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I was highly highly impressed with this hotel. We arrived at 7am and they are allowed us an early check in and we were very very thankful as we were sadly jet lagged. The hotel is beautiful. Executive Lounge was impressive. Lovely breakfast and enjoyable canapés and alcohol in the evening. Breakfast on main level was excellent and all staff...

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Helpful?
1Thank Janeane1965
About Hotel's Favourite Review
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Janeane1965, What a pleasure to receive such glowing feedback! I'm delighted to see that you enjoyed your stay with us, and we appreciate you taking the time to share your experience at our Hotel with the TripAdvisor Community. Here at the DoubleTree Westminster, we strive to provide the high standards of service that our guests enjoy and have come...

Western Finland, Finland
Reviewed yesterday NEW

This hotel is beautifully decorated, rooms are spacious and service is excellent. Staff was very nice and helpfull all the time and everywhere. This hotel is very well maintained, absolutely clean and spotless. Breakfast is very good and had lots of options. Location is great, Holborn tube station isn't far away and there is bus stops almost at the hotel...

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Thank Erja E
Leeds, United Kingdom
Reviewed 3 days ago NEW

We were made to feel very welcome from the concierge and Reception team, to the breakfast team the next morning. The concierge was very helpful in helping us to find parking. The room was spotlessly clean and comfortable, I had a great night's sleep! This hotel is very central and it isn't too far to walk to Pimlico which I...

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1Thank ilikeeatinglots
London, United Kingdom
Reviewed 5 days ago NEW

Above average friendliness upon check in. They had my room ready hours before their commitment and the service for the rest of my stay was always exemplary. The Millbank lounge was very enjoyable with Sebastian at the bar adding to the service and friendliness.

Review collected in partnership with DoubleTree by Hilton
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1Thank David S
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear David S, Thank you for your review of the DoubleTree by Hilton London – Westminster! It's a pleasure indeed to receive such positive feedback following your recent stay, and we're delighted that you enjoyed your stay with us. Here at the DoubleTree Westminster we strive to provide the high standards of service that our guests enjoy, and have come...

Sheffield
Reviewed 5 days ago NEW

Two night weekend stay in March 2017 and it was spot on. Five minutes walk from Houses of Parliament,Big Ben etc close to the the Thames ten minutes walk from Pimlico tube station. Two minutes from bus stops. A Queen double room clean spacious excellent facilities shower etc. Only minor issue there was no TV it was an Apple computer...

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1Thank Wrinklyrocker
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Wrinklyrocker, Thank you for your review of your recent stay at the DoubleTree by Hilton London – Westminster! We appreciate you taking the time to leave detailed feedback of your stay, and are delighted that you enjoyed your stay with us. Here at the DoubleTree Westminster, we are very proud of the positive contributions that members of the Trip...

Seattle, WA
Reviewed 5 days ago NEW

Service from staff was great. Air system in my room was filthy, clogged with huge dust balls like you'd see from the inside of your vacuum cleaner. Got sick while there. Used the end of a spoon to pull some of the gunk from the air intake and showed it to the front desk - they were disgusted, too. Offered...

Review collected in partnership with DoubleTree by Hilton
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2Thank heyace
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear heyace, Thank you for your review of your recent stay at the DoubleTree Westminster. We appreciate you taking the time to share feedback of your experience with the TripAdvisor Community, and are very pleased to see that you enjoyed your visit. I apologise on behalf of the Hotel for the residue in your air conditioning unit, and can confirm...

Edinburgh, United Kingdom
Reviewed 6 days ago NEW

I stayed here on the 18th March by myself for business. This was my first time in the Doubletree Westminster, and I was looking forward to the stay. I had a queen room with lounge access. On check in, it took about 5 minutes to get to chat to the receptionist. On check in the receptions ( Bernadette) was absolutely...

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1Thank Medic2015
Reviewed 1 week ago

We frequently used this hotel as they offer free parking for blue badge holders. It is ideally located when travelling in from the west, previously offering a more traditional dinner service in it's City Cafe restaurant the hotel now provides a good range of bar meals. Alternatively Trafalgar Square and the West End are within easy reach. Some rooms give...

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1Thank Neil H
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Neil H, Thank you for your review of your recent stay at the DoubleTree Westminster! It's always a pleasure to welcome back a returning guest, and I'm pleased to see that you had another enjoyable stay and continue to find our location and facilities useful and convenient for your needs. Your kind comments on the standard of service received...

Ipswich, United Kingdom
Reviewed 1 week ago via mobile

We've stayed in 6 Hiltons in London and this is not the best by any means. There's a rather tired, low rent feel to the rooms. Our standard room was small but the bed was comfortable enough. Staff, as with all Hiltons we've stayed in, were polite and efficient. I don't understand all the 5 star reviews though. Stay at...

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2Thank Renoir H
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Renoir H, Thank you for your review of the DoubleTree Westminster. We appreciate you taking the time to provide detailed information regarding your stay. I am sorry to see your recent experience with us did not meet with your expectations. All our rooms have been designed to offer a comfortable stay with all the facilities you may expect from...

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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
City Cafe
City Cafe
Cuisines: European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
At DoubleTree by Hilton, we know that the little things mean everything. Enjoy our famous warm Signature Chocolate Chip & Walnut Cookie welcome at the front desk, whilst also earning Hilton HHonors® points for future qualifying stays. The DoubleTree by Hilton London – Westminster is as close to a cultural epicentre as it is possible to get. The Houses of Parliament, Westminster Abbey and Tate Britain are just a short walk away, while the West End, financial institutions & the ‘Square Mile’ in the City, South Bank and the London Eye are also within easy reach. Airy, modern rooms offer all the comforts you’d expect – and some you might not, like bottled water in your room on arrival, and complimentary high-speed internet in every room and throughout the hotel. Enjoy a drink, meal or Afternoon Tea in the informal-but-stylish atmosphere of our newly re-launched Millbank Lounge, and start your day with a hearty Full English Breakfast in our City Café. The Hotel was designed with original touches we know our guests appreciate: a fresh, light contemporary design; floor-to-ceiling windows; enhanced fresh air conditioning & soundproofing for undisturbed nights. We also offer late-night room service; state-of-the-art meeting facilities; private dining rooms. So whether you’re on business or enjoying a relaxing break, DoubleTree by Hilton London – Westminster has what it takes to make your visit a memorable one. ... more   less 

Additional Information about Doubletree by Hilton London - Westminster

Address: 30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
Region: United Kingdom > England > London > Westminster
Price Range: $247 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton London - Westminster 4*
Number of rooms: 464
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Hotels.com, Booking.com, Priceline and Despegar.com so you can book your Doubletree by Hilton London - Westminster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
City Hotel Westminster
City Hotel London
City Inn London
Hotel Style:
#173 Business Hotel in London
#186 Luxury Hotel in London
#188 Romantic Hotel in London
#192 Family Hotel in London
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Questions & Answers

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Questions? Get answers from Doubletree by Hilton London - Westminster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible, don't choose first floor facing to the street”
 of 5 bubbles erjae2015, 25 Mar 2017 | Read review
“Higher floors provide better views”
 of 5 bubbles 595neilh, 19 Mar 2017 | Read review
“Book one in Islington”
 of 5 bubbles HotChilli99, 14 Mar 2017 | Read review
“Executive Room w/breakfast and corner room”
 of 5 bubbles FoxTravelers, 10 Mar 2017 | Read review
“Ask for a room with a view... Many rooms look out at adjacent building”
 of 5 bubbles Enjoythetrip, 8 Mar 2017 | Read review
5 of 5