We had to re arrange our stay due to my wife's mother passing away when we should have originally been there. The staff organised everything sensitively and efficiently. When we arrived , the receptionist, Briggita, passed on condolences from her and the staff and when we got to the room, there was a lovely card and some chocolates. This was a very kind and unexpected surprise from the staff who also turned out to be helpful and accommodating in every way.
We have just spent the weekend here and had a fabulous stay. All of the staff were wonderful, so friendly and couldn't do enough for us.Our room was spacious and spotlessly clean ( room 312) and the only quibble we had was that they were a bit mean with the teabags (only 4). But we asked for more at reception and they happily gave us loads more! The location is perfect, a couple of minutes from Borough Market , which has loads of places to eat and drink...try the Market Porter pub...fabulous food and very friendly staff. We will definitely stay here again on our next visit to London.
Great reception staff who went out of their way to be helpful. The room was clean and comfortable and the hotel I is situated in a great area close to Borough Market and just a few yards from the river and some great pubs and restaurants. Highly recommend- five stars guys 😊
Great little Premier Inn. The guys on reception went above & beyond to make our stay the best ever. They are a credit to the company and should be recognised as such. The location of this hotel is great but has very limited parking, maybe 4 or 5 spaces only and only 1 disabled bay. Great location for the Southbank and Borough market. There are lots of places to eat in the surrounding area. We would happily go back to stay there again in the future, as the reception guys made it a nice place to be.
I absolutely could not fault this hotel. From the warm welcome from Dario on the front desk to the complimentary Twirl left in the room to thank us for our repeat custom, the experience was just perfect. We are repeat customers with Premier Inn but this was our first time at this particular hotel. We have passed it many times on our day trips to London and always thought it seemed a great place to stay. We previously stayed at the Premier Inn Borough Market which is further up on the High Street, which is a good hotel, but this one on Bankside had the edge and if I had to choose, this one would be a winner hands-down. It is so well-located for a lot of things: the pub next door, the Borough Market, London Bridge Station, and the Southbank is a wonderful place to be - go east or west and you'll be sure to find interesting things to see and do. We had room 205 which faces into the little courtyard the is formed by both the hotel and the back of the pub. It was very quiet, and I am only speculating but I imagine it could be noisy if you were in one of the rooms facing out onto the main thoroughfare as there is plenty of foot traffic at all times of day, and when we left on Tuesday morning there were at least 2 lorries making deliveries. This possibility would absolutely not stop me staying there again though. The room itself was immaculate. The bed was very comfy, the room was spacious with lots of room for our luggage, and the shower was incredible. Also, there was air conditioning which was a blessing since it was very warm and sunny during our time in London. I cannot recommend this hotel enough - as it stands right now, it would be my first choice for any overnight stay in London unless I had a particular bed to base myself in another district. …