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Millennium & Copthorne Hotels at Chelsea Football Club

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Millennium & Copthorne Hotels at Chelsea Football Club
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2,038 Reviews from our TripAdvisor Community

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Showing 1,554: English reviews
Milton Keynes, United Kingdom
Reviewed 6 days ago NEWvia mobile

Given its location, name and connection with a top premier league football club I was expecting better. On arrival i found the staff to be friendly and helpful but thought the uniform of polo shirt and slacks not in keeping with a top hotel. Reception and bar/lounge areas were clean tidy and modern looking but my real dissapointment came when...

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Helpful?
1Thank Mark H
Hong Kong, China
Reviewed 1 week ago NEWvia mobile

Just avoid at all costs. I made a mistake with the booking and booked on the wrong day. So i called hotels.com to explain and they told me to book the correct day and the mistake day would be refunded. I did. But the hotel refused to refund me the money. I then wanted a late checkout. The hotel charged...

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Helpful?
Thank munchkin2849
Justin J, Front Office Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear munchkin2849, Thank you for your feedback on your recent stay with us at Millennium and Copthorne Hotels at Chelsea Football Club. It us unfortunate that you appeared to have booked the incorrect dates and that the agent you booked through misinformed you. As you may appreciate, agents can only be given these discounted rates to sell based on very...

Livingston, United Kingdom
Reviewed 1 week ago via mobile

Ok the Ritz it ain't however the Copthorne Tara Kensington is ideally located and adequate. Breakfast was best described as steady, the rooms a little dated but very clean. Staff and bar area very nice. Not the worst and not the best a decent steady Eddie!!

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Helpful?
Thank SJH1874
Justin J, Front Office Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear SJH1874 You have written your review on the incorrect page, please retract and re-submit your review on Copthorne Tara Hotel, Kensington. Great to read you enjoyed your stay there. Kind regards Justin

Pune
Reviewed 1 week ago via mobile

Best thing that I liked about this Hotel was its location, in the heart of London. One can walk down to main streets or cross the nearby park to be on other side to do shopping from multiple places. Otherwise , rooms , food etc is average.

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Helpful?
Thank Sudhirpant
Justin J, Front Office Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear Sudhirpant Thank you for your review. We hope to see you back in the future. Kind regards Justin

Reviewed 1 week ago via mobile

Nice location, very handy for Tube and surrounding restaurants and stuff. Staff all very polite and the place is clean and tidy. Lots of choice but well worth a visit, especially if you're a Chelsea fan!

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Helpful?
1Thank georgesidney
Justin J, Owner at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear georgesidney Thank you for your kind review, it's great to read that you enjoy your time here and do hope to see you again soon. Kind regards Justin

Battle, United Kingdom
Reviewed 1 week ago

me and the wife stay in London at least 10 times a year and we have stayed here a couple of times its a really nice hotel and if your boys are Chelsea fans you can get some really good photos of the stadium and club in hole to wind them up but the hotel itself is nice and clean...

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Helpful?
Thank adam s
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear Adam S, Thank you for your kind review. We will pass on your feedback to the relevant teams. We hope to see you again soon.

Derby, United Kingdom
Reviewed 1 week ago via mobile

I had to book a hotel room at 11pm for that very same night and booked through lastminute.com. It was extremely reasonably priced at £60 although it was a "secret stay" and I didn't know exactly where I was staying until I booked. Main frustration was the poor late night room menu and the bar was closed at 11pm. Waiter...

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Helpful?
Thank sarahladyjane
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear sarahladyjane, Thank you for your feedback. We value the input from all our guests. We do offer a wide variety of food items until 11pm after which it is limited to the night room service menu. We hope to see you again soon.

Arkansas
Reviewed 2 weeks ago via mobile

We stayed 4 days at the Millennium and Copthorne Hotel and had a nice stay. The rooms are clean and comfortable. There is a nice English breakfast every morning and there is a Frankie's diner that is open and another restaurant that we were never able to eat at. It was reservations only for New Year's Eve then we couldn't...

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Helpful?
Thank KBD87
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear KBD87, Thank you very much for your valued feedback. We will pass on your compliments to our team. We hope to see you again soon

Stavanger, Norway
Reviewed 2 weeks ago

We stayed at the hotel for four nights. Very positive and pleasant experience. Good location nearby Chelsea football stadium and Fulham Broadway underground station. Very good service and food. Very helpful staff.

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Helpful?
Thank arnekambo
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear Arnekambo, We are delighted that your overall stay was enjoyable and that you made full use of our Food and Beverage department. We are pleased that you found, our staff to be very friendly and our location to be convenient. It is always pleasing when our valued guests have a great experience with us. We look forward to welcoming...

Fuengirola, Spain
Reviewed 2 weeks ago

Our room 1212 overlooked the rail tracks but as public holiday no trains. The room was a bit tatty. Flush in toilet did not work, neither did the heating or one bedside lamp. This aside location is super especially if a footy fan, atmosphere in the vicinity great, staff in both hotels and around the venue are very friendly and...

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Helpful?
Thank PaulCFC
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear Paul CFC, We sincerely appreciate your comments about neither the flush in the toilet nor heating did not work. Your feedbacks have been passed on the relevant departments to look into areas that you believe we can improve to enhance our guest’s experience. We look forward to welcoming you back. Kind regards Mostafa Ahmed

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Millennium & Copthorne Hotels at Chelsea Football Club

Address: Fulham Rd | Stamford Bridge, London SW6 1HS, England
Region: United Kingdom > England > London
Price Range: $121 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Millennium & Copthorne Hotels at Chelsea Football Club 4*
Number of rooms: 277
Reservation Options:
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Also Known As:
Millennium And Copthorne Hotels At Chelsea Football Club
Millennium & Copthorne Hotels At Chelsea Football Club Hotel London
Hotel Style:
#274 Luxury Hotel in London
#316 Romantic Hotel in London
#354 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Millennium & Copthorne Hotels at Chelsea Football Club staff and other travellers.
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Dublin, Ireland
over a year ago
5 months ago
Bristol, United Kingdom

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Questions? Get answers from Millennium & Copthorne Hotels at Chelsea Football Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet, nice and very helpful staff.”
 of 5 bubbles arnekambo, 30 Dec 2016 | Read review
“Ask is best for a room with some kind of a view if that is important to you.”
 of 5 bubbles PaulCFC, 28 Dec 2016 | Read review
“Perfect stay for football fans!”
 of 5 bubbles MillaRice, 24 Dec 2016 | Read review
“Room on Floor 2 has view of megastore/players car park”
 of 5 bubbles AliB123238, 19 Dec 2016 | Read review
“High floor”
 of 5 bubbles paulineg238, 13 Dec 2016 | Read review
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