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Crowne Plaza London - Docklands

Expedia.comUS$87*
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#336 of 1,063 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza London - Docklands
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1,817 Reviews from our TripAdvisor Community

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Showing 1,711: English reviews
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Kingston-upon-Hull, United Kingdom
Reviewed 2 days ago NEW

Excellent location...room very comfortable and clean. We had to ask for bathrobes(it was stated they were included in the room). We had a two night stay but our robes had been removed when the room was serviced! I thought it strange but the desk was very obliging in replacing them. The restaurant manager at breakfast was so lovely and friendly,...

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Helpful?
Thank jill287
London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 6 February 2017 via mobile

Part of the IHG loyalty programme and having stayed in the Manchester crowne plaza in December I decided to book here for a visit to the 02. Very good price in the IHG sale definitely sold it to us, hotel is very modern and had a lux feel to it, they upgraded us to a superior room with a big...

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Thank char-char3
About Hotel's Favourite Review
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear char-char3, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted with your continued loyalty to Crowne Plaza. I am pleased that you enjoyed your upgrade and our great location. Your comments on the staff are particularly pleasing to read. Thank you so much! I look forward to welcoming you...

Liverpool, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed at the Crown plaza docklands last weekend for 1 night on a Friday. Check in was quite quick and reception took 50 deposit for incidentals no problem. Room was lovely and big with a nice birthday treat waiting from the hotel. Pool and spa area was OK, needed a little updating but OK for a city hotel. At night...

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Thank gedxfive
High Wycombe, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed here with my husband and some friends on a Saturday night. It is quite a way out of the centre but was fine. The rooms were pretty standard, shower was lacking in power. The breakfast in the morning was really good with full English and healthier options.

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Thank harper1984
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear harper1984, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that you enjoyed your stay and hope to welcome you back soon. Best Wishes, Kirby R Operations Manager

Weymouth, United Kingdom
Reviewed 6 days ago NEW

Where do I start? I booked this hotel via booking.com a week before our stay, It was for my partners birthday surprise trip to london. I emailed the hotel prior to our visit to see if the hotel would cater for the celebration, all i can say is they went above and beyond to facilitate this! When we arrived we...

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Thank Dixonracing
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Dixonracing, Thank you for taking the time to write such a wonderful review of your recent stay at Crowne Plaza London Docklands. I am delighted that you chose to celebrate your special occasion with us and that you enjoyed the little treats that we organised for you. We are lucky to be in such a great part of London...

Europe
Reviewed 6 days ago NEW

Located in the Docklands area of London next to the Excel Exhibition Centre and just across the river from the O2 Arena the hotel offers great deals when there are no events taking place. Access is quite easy using the DLR, to Royal Victoria, and a 3 minute walk. For a more dramatic arrival you can take the Emirates Skyline...

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Thank AndyBTravels
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear AndyBTravels, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands and for your continued loyalty to IHG. I am delighted that you enjoyed your stay and our well-appointed rooms. Being so close to the airport, there is aircraft noise in the vicinity which is out of our hands but I am glad...

Horbury, United Kingdom
Reviewed 6 days ago NEW

Went for some food in here last night. The bar area is large and does feel relaxing. I ordered the mushrooms and butternut squash in puff pastry case with some cauliflower cheese which was delicious. Will definitely be back!

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Helpful?
Thank Carl B
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Carl B, Thank you for taking the time to review your recent experience at Crowne Plaza London Docklands. I am delighted that you enjoyed your meal and the time spent in the bar. Hope to see you back soon. Best Wishes, Kirby R Operations Manager

Reviewed 1 week ago via mobile

Just arrived safely back home after a fantastic stay at the crowne plaza, very clean hotel not noisey at night staff very helpful and pleasant felt very welcome especially by Samantha and team definitely be back and if your looking to go to o2 this the hotel just a 10 min ride away by Emirates airline see yous soon guys

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Thank Karen C
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Karen C, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that you enjoyed our great location and friendly staff. I will share your kind comments with Samantha. Hope to see you back soon! Best Wishes, Kirby R Operations Manager

Reviewed 1 week ago

I stayed here on business for 5 nights when visiting London ExCel. This hotel was really more than I hoped for. Rooms were spacious and clean. Staff was nice and welcoming. There was a gym and pool area for visitors to use. Breakfast was good typical British breakfast with a lot of sausages, bacon and eggs, but don't expect too...

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Thank Zakk77
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Zakk77, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that you enjoyed our great location and comfy rooms. Hope to see you back soon! Best Wishes, Kirby R Operations Manager

brooklyn
Reviewed 1 week ago via mobile

Stayed here for 3 nights for business. If you are in town for business - specifically for an event at the Excel Exhibit Center - this hotel is great. Clean / new-ish / close to the Exhibit Centre. Rooms were clean / good service. Phone in room was busted so i ended up going to the restaurant downstairs - same...

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Helpful?
Thank futon333
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear futon333, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that you enjoyed your stay with us and hope to see you back soon! Best Wishes, Kirby R Operations Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more   less 

Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Region: United Kingdom > England > London > East End / East London
Price Range: $162 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Crowne Plaza London - Docklands Hotel London
Hotel Style:
#33 Green Hotel in London
#164 Family Hotel in London
#198 Business Hotel in London
#241 Luxury Hotel in London
#244 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London - Docklands staff and other travellers.
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Questions? Get answers from Crowne Plaza London - Docklands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are going for a occasion email before and see what they can do for you. They are very catering!”
Dixonracing, 16 May 2017 | Read review
“Front facing”
KALSheene, 26 Apr 2017 | Read review
“Our room was 5025 and was just right”
JamieP831, 25 Apr 2017 | Read review
“Ask for a room overlooking the river.”
Savingtheplanet, 24 Apr 2017 | Read review
“Don't bother requesting anything, it get's ignored!”
  • Broken telephone
  • Dusty room
330jet, 23 Apr 2017 | Read review
5 of 5
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US$87* /night
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Prices are for 1 room, 2 adults
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