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Malmaison London

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#242 of 1,078 Hotels in London
Certificate of Excellence
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Malmaison London
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1,297 Reviews from our TripAdvisor Community

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Showing 1,257: English reviews
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

My daughter took me out for a special dinner last night. I suggested the restaurant at this hotel because I had one of the best steaks I have ever had there a few years ago, maybe 6 or 7!! OMG has the Brasserie changed!! Very loud music, very good starters, would highly recommend the deep fried squid and prawns and... More 

Helpful?
1 Thank mfitzpatrick83
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW via mobile

Visited here for a weekend stay in London with my boyfriend, (having seen a good price online). Checking in was easy, staff were very friendly and the bar downstairs was nice... however the room was another story. Stains on the carpet, peeling wallpaper and a broken shower; all of which point out the hotel needs a revamp. I did mention... More 

Helpful?
Thank KAHtraveller1
Grangemouth, United Kingdom
Level Contributor
202 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 1 week ago

I stayed here for 2 nights on a business trip but decided at the last minute to take my partner with me; when I contacted the hotel they advised I had been booked into a 'cosy double' as a single traveller and suggested that it might be a bit small for 2 people. However they couldn't move me without a... More 

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Thank mizliz_uk
Lancashire, UK
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago via mobile

Myself and my mum stayed here for a few days away in London shopping and sightseeing. We booked in advance and got our club room at a very competitive price. The room was very spacious nice seating area and the bathroom and walk in shower lovely. We both slept well and although front facing to the cross rail work there... More 

Helpful?
Thank annie_is_lovely
Bedfordshire
Level Contributor
133 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 2 weeks ago

We spent this weekend with friends. The hotel location was good for the part of London we wanted to visit although the hotel outlook was spoilt by major building works. We paid extra for what they claimed was an upgraded room although we would say was nothing special with a small bathroom. Breakfast was very good although the hotel does... More 

Helpful?
1 Thank DerekHardy
england
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 weeks ago

My husband and I stayed here for our wedding anniversary and we were not disappointed. The rooms were amazing with big beds and luxurious bathrooms. Nothing was too much for the staff who were very helpful. Easy efficient check in and check out. We were on the fourth floor facing the gardens at the front, i was a quite area... More 

Helpful?
Thank maziejane
Kimbolton, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

We had a one night stay in London and were very happy with our choice of hotel. Our room was very comfortable with a great bed, excellent bed linen and a good shower. The staff were very helpful, polite and respectful. We bought a breakfast deal which included a very carefully prepared and very enjoyable evening cocktail. We enjoyed the... More 

Helpful?
Thank LJackson27
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Stayed here for 2 nights, we use Malmaison regularly when we go anywhere so trying the Mal London was a no brainer. On arrival the reception staff were confused over the package we bought which included a champagne afternoon tea- after some deliberation we got to the bottom of it and thought great sorted- boy were we wrong. The room... More 

Helpful?
1 Thank Amy D
Bristol, United Kingdom
Level Contributor
777 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
Reviewed 3 weeks ago

We arrived late at night at this hotel. The room had not been cleaned properly, the toilet seat was dirty and there was an empty crisp packet on the floor. The service wasn't great either, they seemed indifferent to the problems.

Helpful?
2 Thank AnanB
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

Stayed her for nearly a week and enjoyed myself intensely. The room was clean and well-stocked with towels, snacks, and ample bedding. On many occasions I had to ask the staff for directions or recommendations and they were always very friendly and willing to help. Overall a very nice stay!

Helpful?
1 Thank Albright_Traveler

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Staying in Clerkenwell

Neighbourhood Profile
Clerkenwell
Owing to its proximity to Smithfield Market – the site of an ancient meat market which remains in operation today – Clerkenwell boasts a plethora of globally renowned restaurants, fabulous local eateries, and some of London's favorite pubs. This isn't merely a focal point for all things foodie though. Spend enough time wondering through the area's maze of streets and you might become accustomed to the litany of slinky models passing between Clerkenwell's handful of fashion houses. Far outnumbering the models are craftspeople and designers, many of them are more than happy to welcome visitors into their studios and showrooms.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Malmaison London

Address: 18-21 Charterhouse Square, London EC1M 6AH, England
Region: United Kingdom > England > London > Clerkenwell
Price Range: $207 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison London 4*
Number of rooms: 97
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Also Known As:
Malmaison London Hotel London
Malmaison Hotel London
London Malmaison Hotel
Hotel Style:
#180 Luxury Hotel in London
#185 Romantic Hotel in London
#196 Family Hotel in London
#267 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison London staff and other travellers.
16 questions
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Questions? Get answers from Malmaison London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book a cosy double unless you are travelling alone or really skinny!”
 of 5 bubbles mizliz_uk, 26 Nov 2016 | Read review
“416 is at the back of the hotel, not much of a view but very quiet!!”
  • Bathroom toiletries
  • Snack selection in the room
  • Quirky
  • Wine selection in the room
  • Bathroom
  • Plonk in the room
  • Amazing bed
  • Amazing bed
 of 5 bubbles KatrinaA843, 9 Nov 2016 | Read review
“Go elsewhere”
 of 5 bubbles kevin7186338, 4 Nov 2016 | Read review
“Carly and all her staff are well trained. Nothing is too much trouble them.”
 of 5 bubbles 159JC, 28 Oct 2016 | Read review
“Rooms at the back may be a little quieter. We spent 5 nights so the hotel gave us a room at tne rear which was quiet.”
 of 5 bubbles , 22 Sep 2016 | Read review
5 of 5
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