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Ibis London Excel Docklands

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#439 of 1,087 Hotels in London
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Ibis London Excel Docklands
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1,892 Reviews from our TripAdvisor Community

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Hampshire
Reviewed 2 days ago NEW

3 night business stay. This hotel is generally ok, clean & tidy. The room was also nice, the bathroom is one of those fibreglass things that feel like a caravan. Like a lot of hotels there heating was turned right up and even when we'd turned it as low as it goes and opened the window it was still way...

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Helpful?
Thank Mike B
Oxford, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 6 December 2016

We attended a concert at the 02 and stayed in this hotel saturday night on the 6th floor. We found the staff very helpful and the hotel was kept to a excellent standard. The rooms are very clean,warm and our room had a modern decor look to it. Beds comfortable with all the usual amenities tv, hairdryer soaps ,shampoo's etc...

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3Thank Rod-Oxfordshire
About Hotel's Favourite Review
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Rod Many thanks for your feedback, I am glad to hear you had a good stay at ibis London Excel. It is always a pleasure to receive good feedback about our team and the quality if our bedroom. We are looking forward to welcome you back. Best Regards Tania Gandarinho

rotherham
Reviewed 3 days ago NEWvia mobile

We stayed for two nights, Sunday - Monday. It's an excellent base for visiting the o2 arena and then jumping on the metro into London. The hotel is nicely decorated and the staff welcoming, as always with Ibis. So why two stars? That would be because of the internal works going on. the hallway to our room smelled overpoweringly of...

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Thank Emma C
Ploerdut, France
Reviewed 3 days ago NEW

Good hotel, but breakfast was a disaster area. No plates or cutlery, no food at all at one time. Very unhappy guests. Tables covered with dirty plates, and during the time I was there, the tables weren't cleaned or wiped down. Totally insufficient staff members to cope with the demand.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 754arthurc
Plymouth, United Kingdom
Reviewed 3 days ago NEW

I had a terrible stay at this Ibis. I checked in and asked for a high floor. I was given floor 8, but this level is currently being redecorated and stinks of paint, and actually looked like it should be closed off. When I opened the room door, something fell on me from above. To my horror it was a...

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Thank chris036
Edinburgh, United Kingdom
Reviewed 3 days ago NEW

There is just no excuse for the way this hotel staff treated it guests at breakfast time. Disorganised chaos with a total disregard for hygiene or the experience of guests. The hotel was busy surely its management can support guests or why take them?

Review collected in partnership with Accorhotels.com
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Thank mikehI6739GJ
Newbury, United Kingdom
Reviewed 4 days ago NEW

Stayed here for one night in Jan 2017 for a concert at the 02.Great room, great shower,Tea and coffee facilities just a great nights sleep and a 12pm check out.If you visit the 02 to use the Emirates cable car to go over well worth it.

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Thank kev1958000
midlands
Reviewed 5 days ago NEW

We had stopped here before, and had booked this hotel because of its location to the O2. Having had a previously good experience when stopping here, I am sorry to say this time was the complete opposite, we had booked 3 double rooms as it was a family weekend away. On arrival we were given adjoining rooms on the 3rd...

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Thank claret_an_blue
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

I am sorry that on this occasion you were disappointed with your stay at Ibis Hotel London Excel Docklands. I treat all feedback with the utmost seriousness and I am currently investigating the matter. Please feel free to contact me on h3655-gm@accor.com, and let me know if I can be any further help. Kind regards, Raman Julka[General Manager]

Reviewed 6 days ago NEWvia mobile

We stayed on valentines night. Wasn't planning on staying at a hotel but we couldn't say no to the price. Was £65 for the night what a bargain. Our floor had recently just been re-decorated as they was still putting up wall paper in the corridors. Not an issue for as as the decor is really nice and good to...

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Thank 21sjade
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Ibis Hotel London Excel, and look forward to welcoming you back again soon. Kind regards, Raman Julka (General Manager)

Reviewed 1 week ago via mobile

This hotel is fairly good choice on east London for a short stay. There is plenty of restaurants close by. It can be crowded when there is event on the ExCel center. One disadvantage was the closure of the DLR train station (from 3rd feb until ?)Price quality ratio is OK

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Thank trueRoamer
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Thank you for taking the time to write a review about your recent visit to at Ibis Hotel London - Wembley. I’m delighted that you enjoyed your stay and we have noted your comments. Kind regards, Raman Julka (General Manager)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel ibis London Excel-Docklands with views over Royal Victoria Dock is ideally located 1 minute from the ExCeL Exhibition and Convention Centre as well as the Emirates Cable Cars to the O2 Arena. Only 25 minutes from Central London and within a short ride from London City Airport, Canary Wharf, Westfield Stratford shopping centre, the Olympic Park and historic Greenwich. Enjoy our traditional and contemporary dishes and snacks at our welcoming bar and restaurant. Paying parking available.Free WiFi throughout the hotel ... more   less 

Additional Information about Ibis London Excel Docklands

Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range: $105 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Excel Docklands 3*
Number of rooms: 278
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline and ACCOR so you can book your Ibis London Excel Docklands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor London Excel
Ibis London
Hotel Style:
#49 Green Hotel in London
#300 Family Hotel in London
#327 Romantic Hotel in London
#340 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Excel Docklands staff and other travellers.
33 questions
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isle of man
Bologna, Italy
Bolton, United Kingdom
over a year ago
Ottawa, Canada
over a year ago

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Questions? Get answers from Ibis London Excel Docklands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room on a high floor”
 of 5 bubbles BASHARON, 13 Feb 2017 | Read review
“Does take a good 30-40 minutes to get into the city centre. Possibly more during rushes.”
 of 5 bubbles 715abbiem, 26 Jan 2017 | Read review
“Stay at another hotel”
 of 5 bubbles 919stuartf, 15 Dec 2016 | Read review
“Best views”
 of 5 bubbles chrisconnor1098, 15 Dec 2016 | Read review
“Ask for a room far away from an elevator”
 of 5 bubbles Peter7777Southampton, 7 Dec 2016 | Read review
5 of 5