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Ibis London Excel Docklands

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#424 of 1,078 Hotels in London
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1,813 Reviews from our TripAdvisor Community

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Showing 1,393: English reviews
Parma, Italy
Level Contributor
113 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 2 days ago NEW

For sure this is one of the hotel that are really close to the Excel center. So if you have business there please book a lot in advance because in the last days the price rise a lot. For the rest It is an average hotel, good the staff at the reception. in two nights they never clean the floor... More 

Helpful?
Thank Mirco Z
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Mirco Thank you for taking the time to tell us about your stay. I am glad to hear the location was convenient for you and you had a good service from our front office team. I would like to take this opportunity to let you know I will follow up your comment regarding the clean of your rooms. The... More 

Reykjavik, Iceland
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 days ago NEW

Stayed 4 nights during World Travel Market. I can sleep at least 1 hour longer compared to a stay near to Oxford Street and no queuing for train and underground. Just 1-2 minute walk. Two grocery stores near by and some restaurant options too. Breakfast buffet is good. Room is OK - not large, but has anything you need for... More 

Helpful?
Thank Renato G
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Renato Many thanks for your feedback, I am glad to hear our hotel was the ideal location for you and you had a comfortable stay with us at ibis London excel Docklands. We are looking forward to welcome you back next year for the Word Travel Market. Best Regards Tania Gandarinho More 

Edinburgh, Scotland, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

Hotel was just ok. Rooms small and cramped. For the price really really poor value. I realise the price during our stay was massively inflated due to the vet show. I stayed there three nights and on arriving there the first night was told they had overbooked and I would be moved to Novotel next door and would have to... More 

Helpful?
Thank Ruth C
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Mrs Ruth Many thanks for your feedback and for sharing with us your experience. I would like to take this opportunity to apologize for the inconvenient of moving you to the Novotel next door. We normally accommodate the guest there for all stay if they hey have availability I am really sorry for this time was not possible. Feedback... More 

Boise, ID
Level Contributor
181 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 5 days ago NEW via mobile

Inis is one light rail stop and then about 8 stops on the tube to Bond street in London. This place is mostly for Excel conference people however if you are trying to find a very inexpensive place and plan to spend all day in Lindon and the just stay at a hotel this might be for you. 12 pounds... More 

Helpful?
Thank PorscheBoxster
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Guest Many thanks for sharing your experience at ibis London Excel Docklands. I am glad to hear you had a good stay and the transport connection from Excel was easy to the city centre. We are looking forward to welcome you back. Best Regards Tania Gandarinho More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Stayed with my partner here for his birthday weekend. Room was lovely, fortunate to be given a room with view of dock. Pillows were bit harder than we are used to. Sam (Samuel) Barman fab asset to this hotel made our sat evening .. Thank you for adding to our fab weekend

Helpful?
2 Thank Kim B
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Kim Thank you for sharing your experience and I am delighted to read you have enjoyed your birthday weekend with us and Samuel has made you stay. We are looking forward to welcome you back for your next visit in ibis London Excel Docklands. Best regards, Tania Gandarinho More 

El Paso, Texas
2 reviews
Reviewed 1 week ago via mobile

Modern, Clean, Friendly staff and walking distance to the DLR. Easy access to taxi was a plus. The Excel exhibition center is in walking distance. The Emirate cable car is also a good way to see the city from a different perspective. I would definitely stay at this Ibis again.

Helpful?
Thank Goitom
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Goitom Many thanks for your kind words, I am glad to hear you had a good stay at ibis London Excel. It is always a pleasure to receive a good feedback about our friendly team our rooms and location, we are looking forward to welcome you back in our hotel. Best Regards Tania Gandatinho More 

Stafford
Level Contributor
96 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 1 week ago

Expensive rooms so you expect good service, well not really. A great location but there is lots need to improve to get me back. One simple thing a decent pint of beer, our first night they ran out of John Smiths, the second night out of Kronenberg and the last night Heineken only Strongbow left ???? Don't start me on... More 

Helpful?
Thank timbers1234
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Mr Timbers Thank you for taking the time to share your experience with me and please accept my sincere apologies that your experience on this occasion was not to expectations. Rest assured your feedback will be addressed in order for improve in the areas of concern and I fully appreciate your disappointment and immediate action has been taken following... More 

2 reviews
Reviewed 2 weeks ago via mobile

I have visited this hotel many time now and the service I have received from the staff has always been 100% perfect, Stuart, Abdul, Breno and the rest of the team make this hotel a pleasure and I can always recommend on staff alone as they make the hotel what it is

Helpful?
Thank Steven S
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Mr Steven Many thanks for your Kind words, I am glad to hear you had a good stay at ibis London Excel Docklands. It is always a pleasure to read that our team is always delivering a good service, I will share your comment with the all team but in special with Stuart, Abdul and Breno. We are looking... More 

Hull
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

A great hotel in a wonderful setting. Really handy for the Excel arena and Emirates Cable Car and with great transport links to central London and the Olympic Park at Stratford. Ideally placed for the London City Airport.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Wendy P
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Hull Many thanks for sharing with us your feedback about your stay. I am glad to hear you had a good stay and the location is also convenient for your. We are looking forward to welcome you back at ibis London Excel Docklands. Best regards Tania Gandarinho More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel ibis London Excel-Docklands with views over Royal Victoria Dock is ideally located 1 minute from the ExCeL Exhibition and Convention Centre as well as the Emirates Cable Cars to the O2 Arena. Only 25 minutes from Central London and within a short ride from London City Airport, Canary Wharf, Westfield Stratford shopping centre, the Olympic Park and historic Greenwich. Enjoy our traditional and contemporary dishes and snacks at our welcoming bar and restaurant. Paying parking available.Free WiFi throughout the hotel ... more   less 

Additional Information about Ibis London Excel Docklands

Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range: $76 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Excel Docklands 3*
Number of rooms: 278
Reservation Options:
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Also Known As:
Accor London Excel
Ibis London
Hotel Style:
#48 Green Hotel in London
#102 Best Value Hotel in London
#300 Family Hotel in London
#327 Romantic Hotel in London
#340 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Excel Docklands staff and other travellers.
31 questions
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Bolton, United Kingdom
over a year ago
Ottawa, Canada
over a year ago

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Questions? Get answers from Ibis London Excel Docklands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for car park side room.”
 of 5 bubbles nouveau27, 2 Nov 2016 | Read review
“Overlooking the water”
 of 5 bubbles bradshawbolton, 2 Nov 2016 | Read review
“Make sure builds ng works not being carried out”
 of 5 bubbles suffolkvisitor2311, 28 Oct 2016 | Read review
“Ask for quite room mine was 238 and it was the case ;)”
 of 5 bubbles Frederic_Lhoest, 6 Oct 2016 | Read review
“Go somewhere else”
 of 5 bubbles rob946, 18 Sep 2016 | Read review
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