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Ibis London Excel Docklands

Booking.comUS$63*
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#467 of 1,063 Hotels in London
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Ibis London Excel Docklands
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1,968 Reviews from our TripAdvisor Community

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Showing 1,517: English reviews
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Reviewed yesterday NEW

Stayed here midweek just for 1 night on the basis that it was a good price compared to other London hotels. Its further out but well connected on Dockland Light Railway. For me it was an opportunity to stay in a part of London I had not stayed before; Front rooms at hotel have a good view over water and...

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Helpful?
Thank Tastydogs
New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

We have used this hotel on a number of occasions and the price is ok the food is good and the staff are really helpful in fact they go over the top to help with whatever you request But .. we were going as two colleagues the rooms are very small the twin beds are virtually a double bed and...

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Thank stevo1232016
About Hotel's Favourite Review
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Raman Julka [General Manager]

Reviewed yesterday NEWvia mobile

Couldn't fault our stay at this hotel. The staff work extremely hard and provide excellent service. The hotel room was very modern and clean. The hotel is in perfect location when attending the o2. Also very close to the underground/DLR. Was perfect for a one night stay.

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Helpful?
Thank Jade K
Reviewed yesterday NEW

Please note that the hotel is flown over by planes landing at London City Airport and you will hear them quite strongly. Flights stop at 10pm and don't start up again until around 8am depending on the day, but do keep this in mind. This hotel is well-located for ExCel as you're right on top of the place almost. There's...

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Helpful?
Thank Katy M
Reviewed 2 days ago NEWvia mobile

Beware: they don't accept shirtless cosplays in the lobby if you're thinking of eating or drinking there, however they are very civil about it. I was informed of this and had to get a shirt from my room, but they gave me a free drink for the inconvenience 🖒 Otherwise a good hotel to stay at for the trip, vety...

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Thank Connor N
Bristol, United Kingdom
Reviewed 2 days ago NEWvia mobile

For the price and location this is a brilliant choice. Only a few simple things could have made the difference between the 4/5 and giving 5/5. For starters they only seem to have small towels as another reviewer stated, so you can only cover up waist down not the whole body - what about female customers. My second issue is...

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Thank VelvetRoses
Dunbar, United Kingdom
Reviewed 5 days ago NEW

Ibis are part of the same chain as Mercure and Novotel and the check-in process is efficient and friendly, with staff using smartphones and tablets to check you in. Room is small and basic, but clean. Bathroom is a pre-facbricated plastic unit slotted into the room, but it is fine. If looking for a place to sleep for a night...

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Thank Dunbarian
Reviewed 1 week ago via mobile

The speediest check in in history 11/10.. Comfortable ,modern ,clean rooms .. Breakfast ..11 £ ..and u couldn't get a fried egg..🙄 Not a great experience ..and the constant "loudish " music ..ain't sure about Good place to stay ..but not for eating..or hanging about downstairs ..as making a phone call with the background noise is impossible ..thus 3 stars

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Helpful?
Thank Murdo M
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

"Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, Raman Julka [General Manager] "

London
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Thank Ken09
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Tamworth
Reviewed 1 week ago via mobile

I have stayed here previously and whilst it is on the budget end it has previously been good. This time there was a not pleasant aroma in the room, having already been down once to change rooms because my room was still been cleaned when I was told it was ready I didn't have time to change again so put...

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Helpful?
Thank J M
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness. Kind regards, Raman Julka [General Manager]

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel ibis London Excel-Docklands with views over Royal Victoria Dock is ideally located 1 minute from the ExCeL Exhibition and Convention Centre as well as the Emirates Cable Cars to the O2 Arena. Only 25 minutes from Central London and within a short ride from London City Airport, Canary Wharf, Westfield Stratford shopping centre, the Olympic Park and historic Greenwich. Enjoy our traditional and contemporary dishes and snacks at our welcoming bar and restaurant. Paying parking available.Free WiFi throughout the hotel ... more   less 

Additional Information about Ibis London Excel Docklands

Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range: $116 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Excel Docklands 3*
Number of rooms: 278
Reservation Options:
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Also Known As:
Accor London Excel
Ibis London
Hotel Style:
#52 Green Hotel in London
#300 Family Hotel in London
#327 Romantic Hotel in London
#340 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Excel Docklands staff and other travellers.
38 questions
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isle of man
Bologna, Italy
Bolton, United Kingdom
over a year ago

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Questions? Get answers from Ibis London Excel Docklands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are limited rooms with a dockside view available and you need to request these far in advance.”
  • The
936katyi, 28 May 2017 | Read review
“Higher up is always quieter in large cities like London. But Docklands is less noisy than the city centre.”
Dunbarian, 24 May 2017 | Read review
“Book early for best prices”
queenextreme, 10 May 2017 | Read review
“Keep windows closed unless you want an early rise,so so close to London City Airport”
F2902ZXdavida, 9 May 2017 | Read review
“Not sure..”
Sibely1961, 12 Apr 2017 | Read review
5 of 5
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US$63* /night
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Prices are for 1 room, 2 adults
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