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DoubleTree by Hilton Hotel London ExCel

Booking.comUS$83*
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#271 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel London ExCel
DoubleTree by Hilton Hotel London ExCel
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765 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London ExCel
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Showing 695: English reviews
Reviewed 1 week ago

Stayed here 08/05/07 Booked back in 2016 winter sale and was upgraded by the hotel a few days out from check in to a suite. Welcomed as diamond at check in and completely forgot about the cookie, my first double tree stay for some time. Also given a drinks voucher which was a nice touch (used for lemonade as surgery...

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Helpful?
Thank Martyn S
Brough, United Kingdom
Reviewed 1 week ago

We have used the Double Tree at London Excel on a number of occasions as the staff are always welcoming, the location near the DLR is so handy and the hotel has parking, which is fantastic. If you are lucky there are a number of spaces which are free potentially saving you quite a lot. On this trip we were...

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Thank Leigh H
London Excel, United Kingdom
Reviewed 1 week ago

Arriving at the hotel, I was given a warm cookie whilst checking in. I was given my room key and went to my room. the room was spotlessly clean and well laid out with all the usual facilities that you expect from Hilton. Room was cleaned every day. Staff were very helpful, and the food in the restaurant was excellent...

Review collected in partnership with DoubleTree by Hilton
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Thank S1519GGdarrenp
Madrid, Spain
Reviewed 1 week ago

The hotel's location is perfect if you have an event at the Excel or the O2, or a flight from City Airport. The hotel is really close to Prince Regent DLR station (5 minute walk) and relatively accessible by car. There's not much nearby apart from other hotels, so not much choice for meals or coffee. The area is relatively...

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Thank Estonian_girl
San Francisco, California
Reviewed 1 week ago

Not sure why anyone would stay here unless they needed to be at Excel or nearby. Absolutely a quintessential Double Tree experience. Good solid rooms. Food in the restaurant was better than normal for a Double Tree. Service was very friendly. Bottom line, I can't give it 5 stars because it was very expensive for what it was.

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1Thank Mark G
Sutton Coldfield
Reviewed 2 weeks ago

Great hotel for London marathon stay. Friendly, helpful concierge.Lovely comfortable room with usb charging points and tea/coffee facilities - really good beds too,and a river view. convenient for excel for expo and public transport into London. Lovely 2k run or walk down the waterside for restaurants and to the emirates cable car for access to O2. Beware however very limited...

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Thank sonnetts67
Saxmundham, United Kingdom
Reviewed 2 weeks ago

Me and my partner stayed in a Hampton By the Hilton in Birmingham, and had an event coming up in London so we decided to stay here as our previous experience with Hilton had been good. Very friendly service, free parking which is great! Very sad to not have received my warm cookie at reception! However the receptionist did tell...

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Thank Kerryn B B
luton, United Kingdom
Reviewed 2 weeks ago

I booked a very big group booking and everyone was pleased. They felt comfortable and also they found the prices at the bar and restaurant were reasonable. great food, great stay and great service. We did have to queue at breakfast for a bigger table which was not an issue. Parking was great and free. And having a surprise tin...

Review collected in partnership with DoubleTree by Hilton
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Thank 547pannam
Reviewed 2 weeks ago via mobile

My son and I stayed at this hotel for a 2 night stay to watch WWE at the 02. On booking our room I asked for a room with a view was dissapointed not to receive this but Prior to our arrival I asked for an early check in which they kindly done, can't have it all I suppose. Upon...

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Thank shane1wg
Reviewed 2 weeks ago via mobile

Stayed here for one night which was a pleasure. Staff were very friendly and courteous - was offered warm cookies which is always a nice thing. Room was spacious and the bed comfortable. Gym was adequate and good selection of weights. Breakfast was lush.

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Helpful?
Thank Matt B

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A warm welcome to DoubleTree by Hilton, London ExCel. Our warmth of hospitality starts on arrival with our Signature Warm Chocolate Chip Cookie! Situated on the waterfront, our hotel is just 0.5 miles from London City Airport, and less than 5 minutes’ walk to the ExCel Exhibition Centre and the Docklands Light Railway both only 0.3 miles away. Central London is a short 20 minutes away with Tube transport. Our 4-star hotel offers fresh inspired living, with its 260 executive rooms each with free Wi-Fi access, a 40” LED TV and a private ensuite shower room with complimentary toiletries. With an enviable selection of room types, we have the right room type for you. Choose our Executive Standard Rooms, Junior Deluxe Suites or Suite Apartments. Some of the spacious apartments have balconies, with views across the waterfront towards the City. Relax with varied choice of living spaces, and cuisine types available. Choose from our British inspired Grand Café style restaurant with stunning waterfront views and seating for up to 120, the restaurant has a real ‘loft’ appeal that makes it a stunning backdrop to leisurely dining, and in the summer offers waterside seating. Or opt for the refined comfort of the hotels cocktail lounge bar with communal dining spaces, and luxury interiors. The hotel offers a 24hr room service menu as standard. The DoubleTree By Hilton, London Excel offers a full concierge team whom are on hand to assist 24hrs a day to assist with all the details of your visit. Our public areas include a fully functional IT zone for guest use, onsite fitness room with cardio equipment, and complimentary Wi-Fi throughout. For the business traveller we also offer a first come first served basis, shuttle service midweek transporting our guests into the heart of Canary Wharf. The O2 Arena and Canary Wharf are just a 10-minute tube ride away, and closer-by, the ExCel Exhibition Centre is next door to the hotel. DoubleTree by Hilton, the little things mean everything. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London ExCel

Address: 2 Festoon Way | Royal Victoria Dock, Excel, Newham, London E16 1RH, England (Formerly Ramada Hotel and Suites London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $144 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London ExCel 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Ramada Hotel London Docklands
Ramada London
London Ramada
Hotel Style:
#202 Luxury Hotel in London
#343 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London ExCel staff and other travellers.
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warwickshire
over a year ago
berkshire
9 months ago
County Wexford, Ireland
11 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel London ExCel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 5, 530ish, have great views of river thames”
mariefisher2017, 19 May 2017 | Read review
“Avoid room 100.”
MelmacSPL, 18 May 2017 | Read review
“Avoid rooms viewing the parking lot”
PFC15, 17 May 2017 | Read review
“I'd get a room on the river side if I could - for view and it's probably quieter.”
S2919UWmarkg, 13 May 2017 | Read review
“Pay the extra for a room with a view maybe”
kerrynbb, 11 May 2017 | Read review
5 of 5
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US$83* /night
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Prices are for 1 room, 2 adults
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