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The Bentley London

TripAdvisorUS$290*
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#264 of 1,063 Hotels in London
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$352*
US$290*
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US$297*
US$298*
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The Bentley London
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764 Reviews from our TripAdvisor Community

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Showing 712: English reviews
Reviewed 3 February 2016

We went here as a party of 6 and left feeling like the whole experience was not well thought out. As we arrived we were greeted with a smile and shown to our table. The place was completely dead which threw us a little, as it’s not what you expect when having tea in a central London hotel. The food...

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Helpful?
Thank MrandMsModha
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Guest, Many thanks for sharing your Afternoon Tea experience at The Bentley London with us. Our Afternoon Tea is one of our popular packages which are taken up by local/national and international guests. I am however sorry you had felt that the hotel was not filled with many guests at our restaurant. We aim to spread the bookings across...

London, United Kingdom
Reviewed 2 February 2016

A very warm welcome from a friendly staff of people was followed by entering a beautifully decadent hotel. We were taken to our room which was amazing and as we got to grips with our stunning room we were bought some fresh fruit and a big bottle of water - perfect. We were staying in a King Size deluxe room...

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Helpful?
Thank Alex B
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Guest, Thank you for taking the time to post a quick review about your stay with us. We are delighted to read that you enjoyed our centralized location and that you found the staff to be helpful and friendly. As you have pointed out, we aim to please all of our guest with high level customer service. Not only...

London, United Kingdom
Reviewed 1 February 2016

The hotel was beautiful ............the rooms were very lovely and tasteful . All the staff very friendly. I was very dissaponuted with the room service food, it was awful and we didn't eat it. They did take it off the bill thou and we did have trouble with our TV. It was about 10 minutes away to get to Harrods...

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Helpful?
Thank Tracey A
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Guest, Thank you very much for sharing your feedback. We are delighted to read that you had an overall good experience at The Bentley London. I am sorry that you had encountered not satisfactory room service. We will share you feedback to our operation team to strive for the improvements. I am however glad to read that we were...

London, United Kingdom
Reviewed 1 February 2016 via mobile

On arrival we were greeted warmly and lead to the Peridot restaurant. It didn't look very busy which was nice in a way. Peridot is decorated beautifully and looks like the perfect place for a cosy afternoon tea. The tea, pastries/desserts were pretty average. Scones were delicious and served warm as they should be with clotted cream. However, this was...

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Helpful?
Thank Tanzeela P
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Guest, Thank you for your feedback. We are delighted to read that you had an overall good experience at The Bentley London. We offer various packages for our popular afternoon tea in which we update regularly. I will share your feedback with our team to strive for the excellence and hopefully when you return next time, we will receive...

Antibes, France
Reviewed 1 February 2016

This is a truly elegant place to stay...beautifully furnished, albeit a tiny bit faded in places, with an air of calm and tranquility in an up market area of London. Our room was fine with a beautiful bed and spacious, well equipped bathroom. The great asset of the hotel is the staff who are all so pleasing and helpful and...

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Helpful?
Thank Jane B
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Guest, Thank you very much for your fantastic review! We are elated to read that you had overall enjoyed your stay. As you had mentioned, we value all of our staff member and continue providing training allowing them to showcase our best service in town. I will share your kind comment with our team for encouragement and continue striving...

Reviewed 27 January 2016 via mobile

I stayed at the Bentley London for Business. It is located in a prestigious location in London and very silent. The hotel is renovated, yet keeping its charming Victorian style. Rooms are spacious and perfectly furnished. Bathrooms have Jacuzzi. You feel like a princess in this charming hotel. However, breakfast options are limited. The meeting room we used was perfect...

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Helpful?
Thank Norma G
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Guest, Thank you so much for your kind comments regarding your stay at The Bentley London. We are truly honoured to have guests like yourself who allow us to showcase our services and hospitality. As you have mentioned, we are located at the heart Central London, walking distance to shopping, restaurant and bars. We aim to offer high quality...

Los Angeles, California
Reviewed 25 January 2016

This was our first trip to London and we flew in for New Year's Eve and stayed at the beautiful Bentley Hotel. The concierge and the entire staff were absolutely amazing!! They excel in the customer service that they graciously provided for our 7 day stay. The Bentley Hotel is located in a residential area that is ideally located to...

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Helpful?
Thank TheArc314
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Guest, Thank you so much for a glowing review. We are elated to read that you had very much enjoyed your experience at The Bentley London. As you had highlighted, we always aim to provide excellent customer service for all of our guests and make sure all residents have a wonderful stay. We very much appreciate your recommendation and...

London, United Kingdom
Reviewed 18 January 2016

I purchased afternoon tea for my Sister for her Birthday and we got the chance to finally attend. As we entered the Bentley London we were greeted by a lovely gentlemen by reception who directed us to the correct room. The customer service was amazing they were lovely and friendly they made you feel very welcome and gave us 1st...

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Helpful?
Thank Trin T
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and our afternoon tea. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank...

Munich, Germany
Reviewed 16 January 2016

We stayed here for three nights over NYE. At check-in we got an super upgrade to one of the Ashburn Suites. The Suite was very spacious and well appointed. The only thing we were missing was a water kettle - and this in England! :-) The style was very english too, but this you can see from the pictures. Apart...

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Helpful?
Thank bewerter20162016
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Guest, Thank you for taking the time in expressing your views. I speak for us all at The Bentley London when I say it was great to see you enjoy your stay over New Years. We are all delighted you enjoyed yourselves and pleased that we made your stay another memorable one. We always aim to provide highest level...

Enniskerry Wicklow
Reviewed 15 January 2016

I and a friend visited the Bentley hotel for afternoon tea. We had a lovely experience. The decor of the hotel is beautiful. The staff were amazing, friendly, efficient, nothing was too much trouble. The afternoon tea with champagne was superb. Overall a lovely afternoon and I would thoroughly recommend it to potential visitors.

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Helpful?
Thank Gloria K
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Guest, Thank you so much for sharing your experience at The Bentley London. We are so thrilled you enjoyed your tea, that you found the staff to be attentive , and that you enjoyed the boutique luxury décor. We are also truly honoured to have you at The Bentley Hotel and also appreciate your recommendation. We look forward to...

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11/06/2017 12/06/2017
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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Peridot
Peridot
Cuisines: British, European
1880 at The Bentley Kempinski
1880 at The Bentley Kempinski
Cuisines: French, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements. ... more   less 

Additional Information about The Bentley London

Address: 27-33 Harrington Gardens, London SW7 4JX, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $371 - $689 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bentley London 5*
Number of rooms: 64
Reservation Options:
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Also Known As:
The Bentley Hotel London
Hilton International London
Hotel Style:
#54 Spa Hotel in London
#89 Business Hotel in London
#182 Romantic Hotel in London
#196 Luxury Hotel in London
#368 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Bentley London staff and other travellers.
4 questions
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Questions? Get answers from The Bentley London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I can recommend the 6th floor (suite)”
Blueberry90210, 28 May 2017 | Read review
“I honestly don't know what to say here, and that says it all.”
BONNIETRAVELSFOREVER, 17 May 2017 | Read review
“Unless you are paying full price don't come here for a lesser experience”
faithe938, 16 May 2017 | Read review
“Did not stay.”
8Angie, 20 Apr 2017 | Read review
“Join their membership group (I prefer) for free to get free wifi”
Sam_Hendricks_author, 16 Apr 2017 | Read review
5 of 5
TripAdvisor
US$290* /night
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PricelineUS$297
Hotwire.comUS$298
HotelQuicklyUS$352
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Prices are for 1 room, 2 adults
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