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The Bentley London

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#254 of 1,081 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Bentley London
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708 Reviews from our TripAdvisor Community

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Showing 660: English reviews
London, United Kingdom
Reviewed 6 May 2015

Me and my husband went for afternoon tea. The food was to a high standard and the service was good. It was empty- the restaurant -apart from another 2 bookings which came as we were leaving. The cost was a little expensive but it was good. i think if they had more bookings it would have felt more lively.

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Helpful?
1Thank FAJ2015
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear FAJ2015 Thank you very much for taking your valuable time to provide us with your feedback on TripAdvisor following your recent stay with us at The Bentley London, Please be reassured that we take all of our guest feedback very seriously and use all comments as a means to continuously improve our services. I was sorry to hear that...

Hook, United Kingdom
Reviewed 1 May 2015

We stayed as a family of four. Having two rooms. We did request adjoining when we booked. However, we were put on seperate floors an the rooms were of very different standards. The next day we were moved into adjoining rooms. Staff are friendly. The hamman and spa is wonderful. The hotel itself is plush and stylish. And the bar...

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Helpful?
1Thank steven m
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Mr Steven I am sorry to read that you felt disappointed during your stay here. Please be assured that this is not the level of service that we strive for our guests. We are truly committed to providing a warm and welcoming experience to all our guests and it seemed that this was not successfully delivered to you. We...

Reviewed 28 April 2015

I had been given a voucher from my former colleagues as a present. It included use of gym, sauna, Hamman and back massage. I agreed with the receptionist to arrive1.30 earlier than my Hamman booking. I have used the very small gym for one hour, then I had 30minutes of sauna. The girl then called me promptly when it was...

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Helpful?
Thank Francesca F
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Francesca Thank you for your review regarding your spa experience at the Le Kalon Spa. I am most happy to hear that you enjoyed your treatments and spa facilities. Melissa and charllotte both join me in thanking you for your kind words. We will be looking forward to welcoming you back. Kindest Regards Asif Musani

Newcastle upon Tyne, United Kingdom
Reviewed 24 April 2015

Really enjoyed my stay here this week as last minute on business. Great welcome by staff and very courteous. The beds are so lovely to sleep on and the comfort level in the rooms are lovely. My only negative is that they do instant coffee in the rooms which for the type of hotel is considerably disappointing. Its not a...

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Helpful?
Thank Thebarrs
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Thebarrs Thank you for your feedback regarding your recent stay at The Bentley. It is always a great pleasure to hear when we get such an inspiring feedback for our splendid product and service. I will certainly vouch for your comments about the hotels location, which is one of its distinctive features. May I also take the opportunity of...

London, United Kingdom
Reviewed 21 April 2015

A lot of afternoon teas in hotels can be a bit hit and miss. This was a hit. The decor is beautiful and the staff were very attentive and friendly. We were served quickly and offered refills (which not many places do). The place was also very clean.

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Helpful?
1Thank Kerry-Ann2012
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Kerry Ann Thank you for the wonderful review! I am so glad that we were able to provide such a memorable experience, and I do hope we have the opportunity to welcome you back in the near future. Your compliment for the team’s service is very encouraging and they are all honoured to be recognised in this manner, I...

Aberystwyth, United Kingdom
Reviewed 20 April 2015

What a lovely hidden gem, just off the main drag but convenient for everything. Won a treatment in Le Kalon Spa and it was wonderful - excellent therapists Charlotte and Melissa and felt great afterwards. Later a superb afternoon tea.

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Helpful?
1Thank Margaret S
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Margaret Thank you for your review regarding your spa experience at the Le Kalon Spa. I am most happy to hear that you enjoyed your treatments and spa facilities. Charllotte and Melissa both join me in thanking you for your kind words. We will be looking forward to welcoming you back. Kindest Regards Asif Musani

British Columbia, Canada
Reviewed 20 April 2015

Even the taxi driver had to ask for the address again. This is a really wonderful find a block round from the Gloucester Road tube station. Walking distance to the parks, museums, and Royal Albert. Excellent shops and restaurants just round the corner. The hotel has been 'sumptuously' decorated.Lots of crystal chandeliers, marble and soft carpeting. The bedrooms have high...

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Helpful?
Thank palmpirate
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear palmpirate Thank you for your review regarding your recent visit to The Bentley-" A hidden jewel ". May I firstly, thank you for giving us the opportunity to serve you at The Bentley. It is equally good to hear that you showed your trust in us against few of the other reviews. I am also glad to hear that...

London, United Kingdom
Reviewed 19 April 2015 via mobile

Took my other half for a 3 course meal with champagne and coffee it was a groupon deal and a great night out. Good deal too! Service impeccable Lovely background music. Lush setting Champagne on arrival Beautiful seating I think I was lucky to get the best sofa seat most private with largest table! Nice choice of starters and desserts....

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Thank gillie l
Port of Spain, Trinidad
Reviewed 6 April 2015

Firstly, lets deal with the hotel itself.. Excellent rooms, fantastic king sized bed with gorgeous pillows...best night sleep in a hotel... great value for money (i did shop around and this was the best 5 star by a country mile), perfect london location... 5 mins from Glouchester road, so piccadilly line to LHR, and circle and district lines to take...

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Helpful?
Thank Springer76
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Springer Thank you for your feedback regarding your recent stay at The Bentley. It is always a great pleasure to hear when we get such an inspiring feedback for our splendid product and service. I will certainly vouch for your comments about the hotels location, which is one of its distinctive features.We at The Bentley are all about offering...

Singapore, Singapore
Reviewed 2 April 2015

Great venue and wonderful host. If you are booking do look for Catalina, she will take good care of you just what she did with ours. The staffs are all helpful and accommodating, the buffet lunches that they have prepared were great as well, though the coffee and tea breaks could have been better.

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Helpful?
Thank Allea29
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Allea, Thank you very much indeed for such a positive & kind review of your recent Visit at The Bentley London. Naturally we are always delighted to see our valued guests returning to us & I was especially pleased to read that you enjoyed the welcome laid on by Catalina & the team for making your Event memorable &...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Peridot
Peridot
Cuisines: British, European
1880 at The Bentley Kempinski
1880 at The Bentley Kempinski
Cuisines: French, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements. ... more   less 

Additional Information about The Bentley London

Address: 27-33 Harrington Gardens, London SW7 4JX, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $276 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bentley London 5*
Number of rooms: 64
Reservation Options:
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Also Known As:
The Bentley Hotel London
Hilton International London
Hotel Style:
#52 Spa Hotel in London
#89 Business Hotel in London
#182 Romantic Hotel in London
#187 Luxury Hotel in London
#368 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Bentley London staff and other travellers.
4 questions
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Questions? Get answers from The Bentley London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The better rooms are worth the extra money.”
 of 5 bubbles JJV60, 11 Jan 2017 | Read review
“We stayed on last Saturday night on the 7th floor in room 712 it was so quite no street noise.”
 of 5 bubbles oldheadmichael, 28 Nov 2016 | Read review
“We had the cheapest double and it was still an awesome experience”
 of 5 bubbles joannew2014, 15 Nov 2016 | Read review
“Our room on the 3rd floor was a junior suite with 2 queen beds and was so spacious we were very comfortable during our week's stay.”
  • Loved how spacious the room was!
  • I loved having a sitting area for our morning tea.
 of 5 bubbles RandiEJ2016, 12 Nov 2016 | Read review
“Ask for an upgrade!!”
 of 5 bubbles tinat77322, 29 Oct 2016 | Read review
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