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Novotel London ExCeL

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Traveller (649)
Room & Suite (280)
Dining (45)
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Overview
  • Excellent36%
  • Very good47%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Novotel London ExCeL
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
Offers from Novotel London ExCeL
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
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Reviews (2,450)
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825
257
81
40
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767
825
257
81
40
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1 - 5 of 1,970 reviews
Reviewed yesterday via mobile

Booked by my sister for the proximity to O2 venue. Waterside location was great. We had a suite on the fifth floor which had a lounge as well as a bedroom with extensive views of the water and beyond. There were two toilets and a...More

Thank lottie03
Hotel's Favourite
Reviewed April 12, 2018

Stayed her for a week and found it friendly, professional with nice rooms, comfy bed and reasonably close tot he DLR for Canary Wharf (although I sued the shuttle to HSBC every day - only goes Tues to Fri). Location chosen as was working in...More

Thank RiceyTraveller
Response from NovotelLondonExCeL, Guest Quality and Service Team Member at Novotel London ExCeLResponded April 16, 2018

Hello RiceyTraveller, From the whole team of Novotel London Excel we would like to express our most sincere appreciation for such a wonderful comment on TripAdvisor about your recent stay at the Novotel London Excel. It is satisfactory for us to read that you had...More

Reviewed 2 days ago via mobile

Recently stayed here on business and chose it due to its location being out of the city and overlooking The Thames. The rooms are comfortable and the evening meal was lovely. The DLR is a short walk from the hotel and will take you into...More

Thank RichardSurcouf
Reviewed 3 days ago

At first glance, this hotel seems like any other that caters to business travelers; but what gives it heart and sets it apart in a different league is its General Manager, Michael Lucas. When he first crossed our path, he gave the seemingly generic greeting...More

Thank NomadGirl414
Reviewed 4 days ago

On a business trip to London, I stayed two nights at the Novotel London ExCeL. The hotel entrance looks a bit outdated, but once in the spacious & welcoming lobby, you find a modern hotel with lots of natural daylight, nice rooms and a great...More

Thank Katontheroad
Response from NovotelLondonExCeL, Guest Quality and Service Team Member at Novotel London ExCeLResponded 3 days ago

Dear Katontheroad, Thank you for taking the time to share your comment regarding your recent stay at the Novotel London Excel. It is a great pleasure to read your amazing review. We are very satisfy that you have enjoyed your 2 nights stay in our...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$88 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Green Hotel in London
#143 Family Hotel in London
#235 Luxury Hotel in London
#245 Romantic Hotel in London
#287 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$88 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Green Hotel in London
#143 Family Hotel in London
#235 Luxury Hotel in London
#245 Romantic Hotel in London
#287 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (649)
Room & Suite (280)
Dining (45)
Amenities (16)
Family and Play Areas (2)
Questions & Answers
Ask a question
Robbiedill
June 15, 2018|
AnswerShow all 3 answers
Response from thame_hoops | Reviewed this property |
you can swim in the Thames instead
0
Votes
edinburghsoulgirl
April 19, 2018|
AnswerShow all 4 answers
Response from bigdaddyp1 | Reviewed this property |
Yes they have TV for football and other entertainment.
0
Votes
Robin B
December 11, 2017|
AnswerShow all 6 answers
Response from Lara_Carolina | Reviewed this property |
Unfortunately, there wasn't a provision of bathtub in our room.
0
Votes
Room Tips
"9th floor is at the top, great views."
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"Rooms facing the docks or grassy side , definitely not facing the entry way ."
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"Ask for a big room, all rooms are not same"
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"corner rooms large and sunny"
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