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Novotel London ExCeL

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Traveller (635)
Room & Suite (280)
Dining (45)
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Overview
  • Excellent36%
  • Very good47%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,438)
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831 - 835 of 1,960 reviews
Reviewed June 19, 2015

Unlike a lot of London Hotels, this places boasts space.. in the bedroom and the bathroom. The king sized bed is most comfortable as are the pillows. 5 out of five for sleep quality (if you ignore the planes from London City airport... The shower...More

Thank hjohnnacepilot50
Response from NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeLResponded June 22, 2015

Dear Guest, We very much appreciate your comments regarding your stay at Novotel London Excel. It is always a pleasure to receive positive feedback. I am really sorry that we could not provide the consistence service throughout your stay, however I will share your comments...More

Reviewed June 18, 2015 via mobile

This hotel has a fantastic location right on the waterfront. You can sit on the deck & look out over the Victoria Dock & see the O2. However the proximity to London City Airport means it can be a bit noisy. The restaurant is reasonably...More

Thank DJ_Immortal
Response from NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeLResponded June 19, 2015

Dear valued guest, Thank you for taking the time to tell us about your stay at the Novotel London Excel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel,...More

Reviewed June 18, 2015

the company booked for us here which is very hard to reach from Heath-row but since it close to the excel exhibition it was ok. the condition is not working,the TV only for English channals no international such as Arabic,,Chinese..etc and the breakfast is very...More

Thank Feras T
Response from NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeLResponded June 19, 2015

Dear valued guest, Thank you for taking the time to tell us about your stay at the Novotel London Excel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel,...More

Reviewed June 16, 2015 via mobile

The location is great, but a few things make this hotel less enjoyable that I would expect. The rooms are a little dated with air conditioning, that in my case, didn't function. Leaving me with a hot and uncomfortable bad nights sleep. The gym is...More

1  Thank C B
Response from NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeLResponded June 19, 2015

Dear Valued Guest, Thank you for taking the time to tell us about your stay at the Novotel London Excel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel,...More

Reviewed June 13, 2015

This is almost the closest to the ExCeL - only the Ibis is closer. Rooms are somewhat small and I WISH you could open the window rather than the stupid chain that gives you 50mm of opening (or have decent aircon). But for a business-trip,...More

Thank net_boyUK
Response from NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeLResponded June 17, 2015

We very much appreciate your comments regarding your stay at Novotel London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$86 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Green Hotel in London
#143 Family Hotel in London
#233 Luxury Hotel in London
#245 Romantic Hotel in London
#287 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$86 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Green Hotel in London
#143 Family Hotel in London
#233 Luxury Hotel in London
#245 Romantic Hotel in London
#287 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (635)
Room & Suite (280)
Dining (45)
Amenities (16)
Family and Play Areas (2)
Questions & Answers
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edinburghsoulgirl
April 19, 2018|
AnswerShow all 4 answers
Response from bigdaddyp1 | Reviewed this property |
Yes they have TV for football and other entertainment.
0
Votes
Robin B
December 11, 2017|
AnswerShow all 6 answers
Response from Lara_Carolina | Reviewed this property |
Unfortunately, there wasn't a provision of bathtub in our room.
0
Votes
4Canadians123
September 27, 2017|
AnswerShow all 3 answers
Response from Maya L | Reviewed this property |
Take DLR from Royal Victoria to Tower Gate. Royal Victoria station is a walking distance from the hotel. Once you get to Tower Gate, go to Tower Hill underground tube station 1 minute walk across the street. Then take circle... More
0
Votes
Room Tips
"9th floor is at the top, great views."
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"Rooms facing the docks or grassy side , definitely not facing the entry way ."
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"Ask for a big room, all rooms are not same"
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"corner rooms large and sunny"
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