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Crowne Plaza London - The City

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#189 of 1,087 Hotels in London
Certificate of Excellence
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Crowne Plaza London - The City
Crowne Plaza London - The City
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2,222 Reviews from our TripAdvisor Community

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Showing 1,912: English reviews
Europe
Reviewed 21 December 2014

This hotel is quite simply one of the nicest run crowne plaza hotels that I have ever stayed at. The staff here go the extra distance to make you feel properly looked after. This is an example to how a chain hotel can still make it personal.

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1Thank EuropeSlatch
YvonneAOttley, Public Relations Manager at Crowne Plaza London - The City, responded to this review

Thank you for choosing to stay at Crowne Plaza London - The City. It was a pleasure to look after you during your visit and we're so delighted to receive your positive feedback regarding our team. We look forward to seeing you again soon, in the meantime, may we take this opportunity to wish you a fantastic Christmas and best...

London, United Kingdom
Reviewed 20 December 2014 via mobile

Stayed here for one night in December. The welcome from the staff was very friendly and was given an upgrade to a Club Room with access to the Club Lounge. Room was large and comfortable - no complaints at all! Will certainly return if in the area again.

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1Thank LJS83
YvonneAOttley, Public Relations Manager at Crowne Plaza London - The City, responded to this review

Dear LJS83, Thank you for your review of our hotel. We're really delighted that you chose to stay with us in December. It's great to read that you found our staff welcoming and enjoyed an upgrade to one of our executive Club rooms. We look forward to seeing you again soon. Have a very lovely Christmas and warmest wishes for...

Cardiff, United Kingdom
Reviewed 19 December 2014

Spent one night at the Crown Plaza on a business trip. Above-average for just about everything. My one criticism was the compulsory ghastly Christmas music at breakfast. When I asked if the volume could be turned down a bit the lady lseemed to think I was a bit of spoill-sport! Otherwise a highly professional operation all round

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Thank Mike S
YvonneAOttley, Public Relations Manager at Crowne Plaza London - The City, responded to this review

Dear Mike S, thanks for taking the time to leave a review for our hotel. We are pleased to read that you enjoyed an overnight stay for your recent business trip. We are very much in the festive spirit, hence the seasonal playlist and we're sorry if it was not to your taste, but we hope that the breakfast was...

lincolshire, UK
Reviewed 19 December 2014

Spent two nights here with my husband. Our room was upgraded which was very nice. This also gave us access to the club lounge with complimentary drinks and snacks. We ate in the Italian in the hotel and we were both very impressed. Food very nice and a great atmosphere. Staff were helpful at all times. Our room very modern....

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Thank Dulbert
YvonneAOttley, Public Relations Manager at Crowne Plaza London - The City, responded to this review

Dear Dulbert, thank you for choosing to stay at our hotel. We're delighted that you enjoyed a 2 night break with us and great to read your feedback regarding our Italian restaurant, Diciannove. We will be sure to share your feedback with the team and we look forward to welcoming you back in 2015. In the meantime, have a wonderful...

London, United Kingdom
Reviewed 18 December 2014 via mobile

I've stayed in this hotel a few times & I find the location great for me for transport links (directly opposite Blackfriars station) & easy to walk into the city area if you don't fancy the tube. The staff are always very helpful and attentive and the rooms are very comfortable, clean, modern & nicely decorated. The upgraded rooms are...

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Thank lesley33333333
YvonneAOttley, Public Relations Manager at Crowne Plaza London - The City, responded to this review

Dear lesleygraves, Thank you for choosing to stay with us at Crowne Plaza London - The City and we appreciate you taking the time to leave a review. We're pleased to read that you prefer our hotel for business travel and had an enjoyable experience overall. Your feedback regarding the room has been noted and we look forward to welcoming...

Sale, United Kingdom
Reviewed 17 December 2014

I stayed here for work for 3 nights and this is an excellent hotel - very smart, very modern and a good location for the city. My room was on the club 6th floor thanks to an upgrade on my platinum membership. The room is spacious, a lovely sitting chair, large desk and very nice bathroom. Bed is too soft...

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Thank James F
YvonneAOttley, Public Relations Manager at Crowne Plaza London - The City, responded to this review

Dear Jamesmflint, Thank you for your recent review on Trip Advisor. We are delighted that you chose to stay with us over the 3 nights in December. It's great to read that you found out rooms spacious and the technology useful. We value your feedback regarding the bed - please note that for future stays, if you prefer a firmer...

US
Reviewed 15 December 2014 via mobile

I stayed for a two night break and as a result probably not long enough to give more than a quick overview. Stayed in a room, which was a reasonably sized room. Furnishings are good and the room was spotless. The staff here are very friendly, especially Anna from reception, she went above and beyond to make the stay a...

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Thank waynejones948
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Mr Wayne Jones, Thank you for taking the time to write your review on your recent stay with us here at Crowne Plaza London-The City. We really appreciate the very positive feedback you provided but most specifically your comments about Anna on reception. She was delighted to hear that she contributed to the enjoyment of your stay so much...

Reviewed 13 December 2014

This hotel is in the perfect location, make no mistake, if you pick a hotel simply on location, this is it. The concierge team are fantastic, especially given so,e of the things they were having to deal with. No hotel weather paying £29 or £250 should have to deal with idiots walking through reception drunk with no top on. It...

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1Thank S_d_b2013
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear S_d_b2013, Thank you for taking the time to share your feedback on your recent stay with us at Crowne Plaza London-The City. i have to say, I am disappointed and upset that you were disappointed. I can only really apologise that you experienced other unruly guests during your stay. I know what night you are talking about because this...

Reviewed 11 December 2014 via mobile

I had the pleasure of staying here on the 10th December to attend a meeting in the hotel that afternoon and to stay overnight. My checkin was fine and speedy and I was able to drop my bags in my room even tho it was only lunch time and 2 hours before official check in time. My room was clean...

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1Thank Timmytwobins
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Timmy Twobins Thank you for providing some very important feedback on your recent stay with us here at Crowne Plaza London-The City. I completely appreciate your comments about your window. In a Central London hotel inward facing rooms are always going to be part of the property. To try and accommodate those that would not be happy with these...

Norwich, United Kingdom
Reviewed 7 December 2014

Hotel was very well located for the business I had in the City. The staff were friendly and attentive and particularly impressed with both the doorman and receptionist. Room was nicely sized for London and bed was comfortable and dark so conducive to a good night sleep. Blackfriars station just opposite (literally). Well located as I was meeting east and...

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Thank CharlieCheese3
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Charlie Cheese, I was delighted to read your review of your stay with us here at Crowne Plaza London-The City. I am glad we fulfilled your needs for the business meeting you were attending and that Graham our doorman and receptionist welcomed you warmly and that all the staff were friendly and attentive. I hope we will be seeing...

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Club Lounge
The Club Lounge
Cuisines: Bar, British, Pub
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza London - The City Hotel provides perfect accommodation in central London near local attractions such as The London Eye, St Paul's Cathedral and Buckingham Palace. This luxury hotel also offers meeting rooms, gym, spa facilities and a Michelin star restaurant. The Crowne Plaza London - The City Hotel is a modern central London hotel, located in the heart of the city. This deluxe London hotel is just a stone's throw away from Blackfriars mainline train station, with a direct connection to the Eurostar terminal at St. Pancras International. For tubes, the Crowne Plaza hotel is equally well located: just a short walk to Temple & Mansion House on the District & Circle Line, or St Paul's on the Central Line. Whether you're in London for business or sightseeing, this London City Centre hotel is ideally located, minutes away from some of London's most famous attractions: The London Eye, St Paul's Cathedral, Millennium Bridge, Tate Modern & West End theatres. Crowne Plaza Club rooms, King Studios and Suites are available at your request. And all rooms are air-conditioned and have High Speed Internet Access. There's also a Fitness Club with sauna in the hotel should you wish to work out and wind down. While you're here, don't forget to eat at our Rosette awarded restaurants; Diciannove offers authentic Italian food including a variety of freshly made pasta, whilst and at Chinese Cricket Club you can enjoy fresh dim sum and Sichuan specialities. The easiest and most exciting way to do some sightseeing in London city centre is to take a trip on the London Eye. On a clear day, you can see as far as the Queen's other residence, Windsor Castle! The Crowne Plaza London City Hotel is only minutes away from the London Eye. ... more   less 

Additional Information about Crowne Plaza London - The City

Address: 19 New Bridge Street, London EC4V 6DB, England
Region: United Kingdom > England > London > City of London
Price Range: $246 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - The City 4*
Number of rooms: 205
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Also Known As:
Crowne Plaza London - The City Hotel London
Crowne Plaza The City
Crowne Plaza London City
Hotel Style:
#115 Family Hotel in London
#119 Business Hotel in London
#123 Romantic Hotel in London
#145 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London - The City staff and other travellers.
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Questions? Get answers from Crowne Plaza London - The City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor looking out onto street behind hotel, so very quiet. Rooms at front face New Bridge Street, a pretty busy thoroughfare.”
 of 5 bubbles Wildwood2019, 17 Feb 2017 | Read review
“rooms are accessible”
 of 5 bubbles teejaytols, 8 Feb 2017 | Read review
“Choose a street facing room. Some rooms are inwards/atrium facing”
 of 5 bubbles 888travel, 29 Jan 2017 | Read review
“Ask desk for view of river.”
 of 5 bubbles chr1sbrennan, 22 Jan 2017 | Read review
“Go for a room on the upper floors and if possible try a Club Room - great value.”
 of 5 bubbles davidbS1365ZA, 18 Jan 2017 | Read review
5 of 5