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Crowne Plaza London - The City

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#172 of 1,088 Hotels in London
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Crowne Plaza London - The City
Crowne Plaza London - The City
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2,301 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza London - The City
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Showing 1,986: English reviews
Romsey, United Kingdom
Reviewed 1 September 2014

We loved this hotel - we were upgraded straight away and enjoyed the touches of luxury in the room. The public areas are spacious and stylish; we were sad we did not have time to use them or the restaurant in our short stay. Breakfast was excellent - probably the best we've ever had in a hotel. Location was very...

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Helpful?
4Thank sheilac028
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Sheila, Thank you so much for your review on Crowne Plaza - The City. We are so delighted that you thought our breakfast was one of the best you ever had and that you thoroughly enjoyed your stay with us. It is also lovely to hear that our location enabled you to indulge in a stroll on the South...

Immingham, England, United Kingdom
Reviewed 1 September 2014

This hotel went beyond my expectations. I have stayed in a lot of London hotels and many have been nice but in need of renovation. This hotel was in excellent condition throughout with only one exception which was that they were renovating the lifts (one out of three was out of commission). Even the room size was good which itself...

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1Thank Christopher G
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Mr Christopher G, Thank you for your kind words about Crowne Plaza - The City. I am very happy to hear you enjoyed your stay with us and that you found our rooms spacious and comfortable. It is also great news that our location suited your West End visit and I hope we contributed to a fun evening out....

Belgium
Reviewed 1 September 2014

Very nice hotel with a helpful staff. Not thrilled with the maid service, but not a big deal. ( Took my second key, hair on the bathroom floor, traded my water bottle for new, organized things they shouldn't have messed with). Very convenient location.

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Helpful?
Thank Tim D
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Mr Tim D, Thank you for your comments and I am glad that you enjoyed your time with us at Crowne Plaza - The City. We are delighted that the staff were helpful and I hope that we will see you again soon so that we can rectify the slight issue you may have experienced with housekeeping. Kind Regards...

Newcastle-under-Lyme, United Kingdom
Reviewed 1 September 2014 via mobile

Stayed here for a long weekend in London in July. The hotel is very easily accessed on the tube, it is straight across the road from Blackfriars station. We arrived early and left our luggage in the luggage room at the hotel, nothing was too much trouble for the staff. Bit of a queue to check in but the foyer...

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2Thank BethJG93
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Beth, Thank you for your positive feedback and I am very happy to hear you enjoyed your stay with us so much. It is lovely to know that breakfast was delicious for you and that you had a great nights sleep. It is also great to know that our staff looked after you so well and that you felt...

London, UK
Reviewed 31 August 2014

This hotel appears to be a recent addition to www.between9and5.com/ and we stayed there on 28 August. Using my Platinum Elite membership, we got an upgraded room 509 on the 5th floor. Noting what others had said about faded rooms, I would say that ours was fully upto standard. Comfortable double bed and good facilities. The bathroom had shower over...

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Thank travellertopoland2
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Guest, Thank you for your feedback on Crowne Plaza - The City. I am really happy to hear that you enjoyed your stay with us and enjoyed the comfort and amenities of your room. It is also good to know that through your loyalty reward membership you were upgraded and that our location suited your needs. We really look...

Zurich, Switzerland
Reviewed 26 August 2014

Returning to visit london after 15 years we were positiviely surprised by both the City and the Hotel. The location is great - just opposite the Blackfriars tube station means great access to travel - and we used both the tube and the buses comfortably and successfully. The hotel is well insulated so we slept well even with a room...

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1Thank Mark S
YvonneAOttley, Public Relations Manager at Crowne Plaza London - The City, responded to this review

Dear Mark S, Thanks for your lovely review. We're delighted that you choose to stay at our hotel during your visit to London. We positive appreciate your feedback regarding the comfort of our rooms, the breakfast variety and your experience of dining with us. It would be a pleasure to look after you again upon your next visit. Thanks again...

Bristol, United Kingdom
Reviewed 26 August 2014

We have explored a number of hotels in London, from the very stuffy 5* haunts to smaller boutique hotels however I can never fault the service received at this hotel, which is why it has become my go-to when staying in London. We arrived on Sunday of August bank holiday and were able to check Ian straight away, we were...

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1Thank GibsonM1
YvonneAOttley, Public Relations Manager at Crowne Plaza London - The City, responded to this review

Thank you for such a positive review. It is very encouraging to read how much you enjoyed your time with us and we will share the feedback with the team. We appreciate your comments regarding the comfortable bed - it is a key focus for us to help our guests to have a truly restful stay. It would be a...

Reviewed 26 August 2014

On the banks of Thames, it walking distance from all the major London attractions. Few minutes from St. Pauls, Tower Bridge and 10-15 min from Liecster square, this hotel combines practicality with luxury. We were upgraded to club room as we were there for a weekend - when its relatively less busy. I'll recommend to anyone who enjoys walking and...

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Thank PunitBanga
YvonneAOttley, Public Relations Manager at Crowne Plaza London - The City, responded to this review

Dear Pbanga, thanks for your review of our hotel. It is fantastic to read that you found the location convenient for exploring London and the great sights within close proximity to our property. We look forward to seeing you again soon. Warmest regards.

Reviewed 24 August 2014

Fantastic value for money.Great price for family room including breakfast especially considering the bank holiday. Couldn't fault the family room very big and spacious. Would definitely recommend and would return.

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1Thank gaz343
YvonneAOttley, Public Relations Manager at Crowne Plaza London - The City, responded to this review

Dear Gaz343, thanks for taking the time to leave a review. It was a pleasure to have you stay with us. We're delighted that you found our rooms to be spacious and enjoyable. We hope to see you again very soon. Warm regards.

Bristol, United Kingdom
Reviewed 24 August 2014

Travelling on business, here for four nights. I ate at the hotel twice, didn't have breakfast so am unable to comment on that. The hotel is decent for the money/expectations set by other reviewers and its own web site. The 'IHG' brand experience was spot-on for service by the reception staff, and concierge. The italian restaurant has a good menu...

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Thank psm2112
YvonneAOttley, Public Relations Manager at Crowne Plaza London - The City, responded to this review

Thank you taking the time to leave a detailed review. We are pleased to read that we successfully delivered the 'IHG' brand experience through our team on arrival. It's also great to read that you enjoyed the menu at our Diciannove Italian restaurant. Our rooms types are subject to availability and at times when occupancy is high, we cannot guarantee...

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Club Lounge
The Club Lounge
Cuisines: British
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza London - The City Hotel provides perfect accommodation in central London near local attractions such as The London Eye, St Paul's Cathedral and Buckingham Palace. This luxury hotel also offers meeting rooms, gym, spa facilities and a Michelin star restaurant. The Crowne Plaza London - The City Hotel is a modern central London hotel, located in the heart of the city. This deluxe London hotel is just a stone's throw away from Blackfriars mainline train station, with a direct connection to the Eurostar terminal at St. Pancras International. For tubes, the Crowne Plaza hotel is equally well located: just a short walk to Temple & Mansion House on the District & Circle Line, or St Paul's on the Central Line. Whether you're in London for business or sightseeing, this London City Centre hotel is ideally located, minutes away from some of London's most famous attractions: The London Eye, St Paul's Cathedral, Millennium Bridge, Tate Modern & West End theatres. Crowne Plaza Club rooms, King Studios and Suites are available at your request. And all rooms are air-conditioned and have High Speed Internet Access. There's also a Fitness Club with sauna in the hotel should you wish to work out and wind down. While you're here, don't forget to eat at our Rosette awarded restaurants; Diciannove offers authentic Italian food including a variety of freshly made pasta, whilst and at Chinese Cricket Club you can enjoy fresh dim sum and Sichuan specialities. The easiest and most exciting way to do some sightseeing in London city centre is to take a trip on the London Eye. On a clear day, you can see as far as the Queen's other residence, Windsor Castle! The Crowne Plaza London City Hotel is only minutes away from the London Eye. ... more   less 

Additional Information about Crowne Plaza London - The City

Address: 19 New Bridge Street, London EC4V 6DB, England
Region: United Kingdom > England > London > City of London
Price Range: $285 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - The City 4*
Number of rooms: 205
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Also Known As:
Crowne Plaza London - The City Hotel London
Crowne Plaza The City
Crowne Plaza London City
Hotel Style:
#115 Family Hotel in London
#119 Business Hotel in London
#123 Romantic Hotel in London
#135 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London - The City staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher the floor the better”
PTB46, 10 Apr 2017 | Read review
“Two pin adapter welcomed. It's location could be made more obvious.”
, 3 Apr 2017 | Read review
“Some rooms face the inside of the building. Not so good. Ask for an exterior facing one.”
JDMcFarlane, 3 Apr 2017 | Read review
“If you can get upgraded to a corner room, that would be ideal.”
Cincykid77, 2 Apr 2017 | Read review
“Rooms on the 4 or 5th floor normally have good views.”
chriscG1798QN, 1 Apr 2017 | Read review
5 of 5