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Premier Inn London Docklands (Excel) Hotel

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#216 of 1,080 Hotels in London
Certificate of Excellence
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Premier Inn London Docklands (Excel) Hotel
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1,671 Reviews from our TripAdvisor Community

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Showing 1,597: English reviews
North Yorkshire, United Kingdom
Reviewed yesterday NEW

... the room was clean - Premier's best selling point. Next to City Airport but rooms well noise-insulated. Very good value for money. Only disappointment was the restaurant. Awfully limited menu. But worse was requesting a table for 2 at 7:00pm and being told next available slot was 9:15pm. Despite many, many unoccupied tables. Staff told me the reason was...

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Helpful?
Thank flossieparker
Reviewed 4 days ago NEWvia mobile

One of the friendliest hotels I've stayed at in London- parking very easy, the train into central London is on the door step and the airport is 10 mins walk - spot on! Staff couldn't be chattier which was great for me as travelling on my own as a woman

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Thank Alice B
Gedney, United Kingdom
Reviewed 4 days ago NEW

In a good location for city airport, car parking available, food was very disappointing child's steak was uncut able for an adult never mind a child. Mixed grill was all inedible, potatoes with salmon were not cooked, everything was bland. In one of our three rooms, the underside of the bed was held together with black parcel tape which was...

Review collected in partnership with premierinn.com
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Thank Tina G
WhitbreadHotels, Premier Inn Team at Premier Inn London Docklands (Excel) Hotel, responded to this review

Hi Tina Thanks for your review of our hotel. I'm really pleased to hear our close location to City Airport was ideal for your stay & you found the parking handy. It's a shame this was let down by a disappointing meal in the Restaurant. This definitely isn't the usual standard we provide so the Manager will pick this up...

London
Reviewed 5 days ago NEWvia mobile

Second time we have stayed here and both times it has been great. We had 2 family rooms which were clean and had all we need for a one night stay. This hotel is perfect if going to the O2 as the docklands light railway is only a couple of minutes walk away. We were at the O2 within 20...

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Thank Maximus99
Reviewed 6 days ago NEWvia mobile

I really enjoyed my short stay at the hotel, I thought the staff were very friendly and approachable. The room was spacious and tidy. The furniture was excellent and especially the bed was very comfortable. Overall all the hotel was very good, the only downside to it that it is not very close to the city centre.

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Thank Saif A
London, United Kingdom
Reviewed 6 days ago NEW

We booked the hotel 6 months in advance and when we arrived at 8.30am the hotel was not expecting us, we returned later at 6pm and the room was still not ready. The hotel on that day was very busy, but felt the staff was just not that bothered. We also booked for dinner in advance at the hotel for...

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Thank deedee967
WhitbreadHotels, Premier Inn at Premier Inn London Docklands (Excel) Hotel, responded to this review

Hi Our check-in is from 2pm so we can't guarantee access to your room before this time. I'm concerned to hear your room wasn't ready at 6pm however - I appreciate this must've been frustrating so I'll certainly pick this up with the hotel directly. I'm also disappointed the restaurant didn't have a table available for you and I've passed...

Midhurst, United Kingdom
Reviewed 6 days ago NEW

Room 1 is very noisy, the main door from the hotel reception is right outside and you will find its banging closed all night as people return to their rooms! Apart from that, good location to the exhibition centre but be sure to pay for the parking, 12 quid if your there all day! Nice Bar serving good beer tim...

Review collected in partnership with premierinn.com
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Thank 732carll
Beccles, United Kingdom
Reviewed 1 week ago

Good location, Staff very good. Food was well priced and well presented. Plenty of good restaurants within walking distance. Walking distance to the Emirates Skycar and the O2 Arena. Located adjacent to Excel and the Dockland Light Railway for easy access to other parts of London. Car parking at the hotel was expensive at £12/day.

Review collected in partnership with premierinn.com
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Thank johnlS215ZG
Exeter, United Kingdom
Reviewed 1 week ago

I am a huge lover of Premier Inns. You get exactly what it says on the tin! So no matter which Premier Inn you pick you are guaranteed the standard will be similar. This is true of this Premier Inn as far as service, room etc are concerned. The location is also perfect if you are here for something on...

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Thank lisacw
Dusseldorf, Germany
Reviewed 1 week ago via mobile

Slightly better than average clean and close to Excel centre. Food is filling but very indifferent for breakfast and dinner. No hand pulled beer and drinks are expensive bar services is good as it is with all the staff. Still charging for second level wifi when it should be inclusive and not a mean option. This Hotel is in the...

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Thank Teejay1950

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
Official Description (provided by the hotel)
Located in the heart of London Docklands, our Premier Inn will be sure to suit all your needs whether they are business or pleasure. Take a trip to the O2, which is only 20 minutes away. Or explore out to central London. The choice is truly yours, with the DLR (Prince Regent station) only a short walk away. Our dedicated and friendly staff will do their very best to meet your every need. With a Thyme restaurant on site you can be sure you won't go to bed hungry. A great nights sleep and a comfy kingsize bed will be just what you need after a long day at work or sight seeing. Premier Inn, a good night sleep guaranteed. ... more   less 

Additional Information about Premier Inn London Docklands (Excel) Hotel

Address: London Docklands 2 Festoon Way | Royal Victoria Dock, London E16 1JP, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $104 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Docklands (Excel) Hotel 3*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Premier Inn and Priceline so you can book your Premier Inn London Docklands (Excel) Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn London Docklands (Excel) Hotel London
Hotel Style:
#42 Best Value Hotel in London
#97 Romantic Hotel in London
#102 Family Hotel in London
#158 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn London Docklands (Excel) Hotel staff and other travellers.
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Questions? Get answers from Premier Inn London Docklands (Excel) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a good evening meal stay somewhere else”
 of 5 bubbles flossieparker, 22 Jan 2017 | Read review
“Don't choose room 537”
 of 5 bubbles vickim827, 13 Dec 2016 | Read review
“Seems the odd room has noise issues from floor above, check when first arriving”
  • View from corner across bed
  • View from corner of room
  • View of storage
  • Bathroom
 of 5 bubbles Magic_Bryan, 12 Dec 2016 | Read review
“Upper floors on the south side give the best views.”
 of 5 bubbles Deegan1969, 5 Dec 2016 | Read review
“Bring change for the vending machine.... You wouldn't want to miss out. ;-p”
 of 5 bubbles Ncbll, 30 Nov 2016 | Read review
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