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London Marriott Hotel West India Quay

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#176 of 1,080 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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1,965 Reviews from our TripAdvisor Community

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Showing 1,776: English reviews
Harbin, China
Reviewed 2 days ago NEWvia mobile

Always had a great experience with Marriott. Use them for business trips throughtout the year, however this has really changed this afternoon. I was in Canary wharf area this afternoon with the misses, and wanted to find somewhere quiet to grab a bite to eat. The first thing that came up on my mind was an afternoon tea at your...

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Helpful?
Thank Xavier L
Greater London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Spent a lovely afternoon with friends enjoying an afternoon tea with unlimited bubbles (£30 a head!). Food was lovely, bubbles were topped up constantly and the staff very efficient and friendly. Highly recommend a visit there and will be going back!

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Thank Marky264321
Southampton, United Kingdom
Reviewed 2 days ago NEWvia mobile

Overall it was a really nice hotel. The £50 deposit thing (as mentioned in other reviews) wasn't explained when we booked and the receptionist didn't explain it very well either and we're still quite confused by it. The location is lovely and perfect for us as we were seeing something at the O2. Lots of restaurants right on your door...

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Thank kelsi25
Warsaw, Poland
Reviewed 4 days ago NEW

The hotel is very conveniently located in Canary Wharf and near the DLR station. Hotel staff is very nice and polite. Rooms are well equipped, but a bit old-fashioned - they definitely should be renovated. Hotel offers also an Executive Lounge with quite good selection of food and drinks, it is however very small ant it is hard to find...

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Thank Mariusz K
Hull
Reviewed 5 days ago NEWvia mobile

Excellent hotel in a very convenient location, I prefer to stay in Canary Wharf now as it's just as easy to get off at Kings Cross and catch the DLR or Jubilee line to the hotel, Canary Wharf offers great bars and restaurants as well as shopping and of course near the O2. From arriving hours before official check in...

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Thank Mark C
London, England, United Kingdom
Reviewed 6 days ago NEW

I booked a breakfast for my my family and that was a perfect choice. We had a lovely time. Food was fantastic with very good section of choice. It was extremely busy -Sunday although very well handed. Very helpful and friendly staff. I was especially impressed with one of the staff members professional approach and a lovely smile, Zuzanna thank...

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Thank Anna D
UK
Reviewed 1 week ago

We stayed here early 2016 and didn't have a good experience. Anyway, we tried it again in between Christmas and New Year and had a good time. We stayed in a curve suite (upgraded as a good will gesture). The room could do with a refresh, especially the bathroom, but it was very spacious and comfortable and had great views...

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1Thank Louise J
Eastbourne, United Kingdom
Reviewed 1 week ago via mobile

Went this weekend with my husband, (Xmas present from my son & his girlfriend) was just lovely... (Really helpful staff on main desk) checking in was quick & easy .. was upgraded to a larger room .. ( on joining the rewards scheme) also had free wifi.. was in room 502 on the 5'th floor, ( was kinda glad it...

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Thank GazzaX
Kent
Reviewed 1 week ago

This Marriott hotel is located almost next to the DLR West Ferry station or about a 10-15 minute walk from Canary Wharf underground station. In terms of location, you have good access to the London public transport system, local restaurants and shops at the malls on the wharf. The check in was quick and efficient, but as a diamond member,...

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2Thank KentHonestTraveller
Bertrand_Dijoux_GM, General Manager at London Marriott Hotel West India Quay, responded to this review

Dear KentHonestTraveller, Many thanks for taking the time to write a review here on TripAdvisor. We were concerned to hear that your stay was not up to your expectations this time and would like to express our apologies for this. Please stay reassured that we have taken your comments on board and our team has been made aware of the...

Cheltenham, United Kingdom
Reviewed 1 week ago

I really cannot fault this place, comfortable beds, high spec room and the food was teriffic, we decided to eat at the hotel for dinner and the breakfast the following day and it was faultless.. I found the staff very helpful and friendly and would definately recommend this place to others. The location is superb.

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Helpful?
Thank chrisjones87

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally situated in the Canary Wharf district, the London Marriott Hotel West India Quay offers luxurious accommodations and access to the city's most popular attractions. Indulge in a deluxe steakhouse experience at Manhattan Grill or maintain your workout routine with our state-of-the-art fitness center & sauna. We boast a prime location just 11 minutes from London City Airport and 10 minutes from Europe's largest indoor shopping mall. ... more   less 

Additional Information about London Marriott Hotel West India Quay

Address: 22 Hertsmere Road | Canary Wharf, London E14 4ED, England (Formerly London Marriott West India Quay)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $179 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Marriott Hotel West India Quay 5*
Number of rooms: 301
Reservation Options:
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Also Known As:
London Marriott West India Quay Hotel London
Marriott London
Hotel Style:
#19 Green Hotel in London
#115 Romantic Hotel in London
#133 Luxury Hotel in London
#145 Family Hotel in London
#175 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London Marriott Hotel West India Quay staff and other travellers.
22 questions
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Questions? Get answers from London Marriott Hotel West India Quay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“601 is below the Executive Lounge and you can hear footsteps in the bedroom.”
 of 5 bubbles LouUK83, 9 Jan 2017 | Read review
“If you want a good room, try a different hotel!”
 of 5 bubbles KentHonestTraveller, 6 Jan 2017 | Read review
“Rooms with a canal/river view are quieter and better.”
 of 5 bubbles 696pritham, 30 Dec 2016 | Read review
“Always request a high floor bedroom if you like the views.”
 of 5 bubbles Leemarr_8, 19 Dec 2016 | Read review
“Higher room is better, executive room is worth the £!”
 of 5 bubbles 56olliet, 19 Dec 2016 | Read review
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