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London Marriott Hotel West India Quay

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#176 of 1,078 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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1,933 Reviews from our TripAdvisor Community

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There are newer reviews for London Marriott Hotel West India Quay
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Showing 1,748: English reviews
Stotfold, United Kingdom
Reviewed 17 March 2015

A great welcome is always a good start to a hotel stay and the welcome here was seamless … very polite, very friendly and very efficient. The hotel is very modern in style and very clean. We have stayed at many hotels within the Marriott family and the rooms in this one are not huge but are very comfortable. As...

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Helpful?
Thank Chris F
Reviewed 16 March 2015

My wife and I had a lovely 2 night stay and the hotel and staff were excellent. Buffet breakfast was very good with lots of choice. Room was spotlessly clean and the bed and pillows were very comfortable. The only thing I could find fault with is that you have to pay extra for Wi-fi which grated a bit after...

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Thank Benjamin29000
Norwich, United Kingdom
Reviewed 15 March 2015

Alas, I stayed for only one night. I was at Excel for a conference, and the room was booked for me. On arrival, I found I had an apartment room, with sitting room and well-appointed kitchen, in addition to the usual facilities. It was probably the best hotel experience I've had in the UK! My only irritation was that Internet...

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Thank Nandu T
Reviewed 15 March 2015

We had a lovely time staying here for one night. Nice staff and good breakfast. Only issue we had was that the electronic key cards kept on deactivating. Bit of a pain but not really a deal breaker. Would stay here again any time. Thanks

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Thank Ameet G
Dorset
Reviewed 10 March 2015

Firstly the staff are an asset to this hotel, friendly and welcoming. Check in was swift and the welcome drink was a nice touch. My room was clean and spacious the only downside was it looked over the road and DLR. But the room was soundproofed so didn't disturb me. I did not eat here so I cannot comment on...

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Thank DorsetCountrygirl
Bertrand D, General Manager at London Marriott Hotel West India Quay, responded to this review

Hi DorsetCountrygirl, I am pleased to read such a great review and especially to read the comments about our hosts. I will definitely pass the message to the team. We look forward to welcoming you back soon in our hotel. Sincerely, Bertrand D

New Delhi, India
Reviewed 9 March 2015

The hotel is very well located. The view from the rooms is awesome. They have rooms with water view. The shopping mall is just at 2 minute walk and has many very good eating joints. This makes the location of hotel perfect. The staff was very courteous and humble. The food there is also very good. The cleanliness is something,...

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1Thank nirajagrawal
Kent, United Kingdom
Reviewed 9 March 2015

hi just to say thank you for the stays in your such great hotel and all the so very freindly staff your hotel is a great place to get away but yet being so close to every thig thank you from stephen from folkestone

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Thank england201516
West Yorkshire
Reviewed 7 March 2015

First time at this property, was very surprised all round. Check in was one of the best I have experienced the duty of care and customer service was outstanding, even guided me to the lifts and pressed the button for me. Room was on 7th floor with great views of the DLR & the Canary Wharf sky line. I received...

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Thank copleycop
South Coast, England
Reviewed 5 March 2015

My husband and I have stayed at this hotel a few times now and we've never been disappointed. We have always found the room price to be very reasonable, especially for London. The rooms are well furnished and comfortable, with great views over the quay. On 2 occasions we have been given room upgrades, which was really appreciated. The staff,...

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Thank Mrs_Groves
Reviewed 3 March 2015 via mobile

We stayed here for two nights in December just before Christmas. This hotel was ultra modern and beautiful. It was right next to the DLR station which was very handy. The staff were polite and helpful. I would recommend this to anyone wanting to stay in London, it's great value for money. We will be staying again this year.

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Thank LeahH90

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally situated in the Canary Wharf district, the London Marriott Hotel West India Quay offers luxurious accommodations and access to the city's most popular attractions. Indulge in a deluxe steakhouse experience at Manhattan Grill or maintain your workout routine with our state-of-the-art fitness center & sauna. We boast a prime location just 11 minutes from London City Airport and 10 minutes from Europe's largest indoor shopping mall. ... more   less 

Additional Information about London Marriott Hotel West India Quay

Address: 22 Hertsmere Road | Canary Wharf, London E14 4ED, England (Formerly London Marriott West India Quay)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $172 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Marriott Hotel West India Quay 5*
Number of rooms: 301
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Also Known As:
London Marriott West India Quay Hotel London
Marriott London
Hotel Style:
#18 Green Hotel in London
#115 Romantic Hotel in London
#136 Luxury Hotel in London
#145 Family Hotel in London
#175 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London Marriott Hotel West India Quay staff and other travellers.
22 questions
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Questions? Get answers from London Marriott Hotel West India Quay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“India Quay view rooms, or choose a corner suite”
 of 5 bubbles Freewill7, 28 Nov 2016 | Read review
“Best views are from the side facing the water, although the other rooms are fine”
 of 5 bubbles DoctorDoug, 22 Nov 2016 | Read review
“room not facing the DLR tube tracks”
 of 5 bubbles Chadoher, 19 Nov 2016 | Read review
“Looking over the Broadwalk.”
 of 5 bubbles 986kelvinj, 1 Nov 2016 | Read review
“ask for a water view”
 of 5 bubbles 416nathanc, 27 Oct 2016 | Read review
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