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Ace Hotel London Shoreditch

1,116 reviews
#388 of 1,077 Hotels in London
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Traveller (407)
Room & Suite (483)
Dining (48)
Overview
  • Excellent44%
  • Very good32%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“hoi polloi”(47 reviews)
“trendy hotel”(39 reviews)
“pencil sharpener”(16 reviews)
Free Wifi
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
5.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,116)Write a Review
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Traveller rating
381
276
139
57
51
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381
276
139
57
51
Show reviews that mention
All reviewshoi polloitrendy hotelpencil sharpenerlobby barliverpool stationbrick lanebars and restaurantsdeluxe roomhigh streetbusiness tripcomfy bedhipsternightlifebathrobesshampootubedoorman
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1 - 5 of 904 reviews
Reviewed 1 week ago via mobile

Checked in late in the evening with 2 baby’s with me was informed when checked in there was no parking took over 35 mins to find my reservation RUDELY awoken the next morning at 7.30am by house keeping just walked right into my room not...More

Thank deand06
Response from Olivia I, General Manager at Ace Hotel London ShoreditchResponded 6 days ago

Hi Dean, I believe my Front Office Manager, Helen, tried to reach out to you directly after your check out, I am so sorry to read your review, both she and I want nothing more than to redeem Ace in your heart. If her initial...More

Reviewed 1 week ago

This is one of the hardest reviews i've had to write, becuase my experience of staying at this hotel has left me confused? I'll start with positives for me.....the location of the hotel is good. The majority of the staff were very helpful (if not...More

Thank jamie b
Response from Olivia I, General Manager at Ace Hotel London ShoreditchResponded 1 week ago

Hi there Jamie B, Thank you for taking the time to write your review. You're quite right, we're not to everyone's taste however I am so pleased to read that the team still landed in your positives! Service for me is always the most important...More

Reviewed 1 week ago

Everything is about lifestyle and details, everything is simple and creative. Damien Jego, our contact, made everything okay to enjoy our stay, especially to help us organise our soirée and meeting room. A must have seen and must have stayed hotel for business/creative people in...More

Thank Geoffrey M
Response from Olivia I, General Manager at Ace Hotel London ShoreditchResponded 1 week ago

Hi there Geoffrey M! This is so fab to read, Damien will be so over the moon to know he impressed! Feel free to drop either he or I an email next time you stay, we would love to treat you to a complimentary upgrade...More

Reviewed 1 week ago via mobile

The lobby of the hotel is certainly vibrant, albeit populated with lots of youngsters tapping away on their Macs. The room was ok, small though and bed was very low to the floor which may not suit everyone. There is lots of 'stuff' in the...More

Thank Happy_Travla_77
Response from Olivia I, General Manager at Ace Hotel London ShoreditchResponded 1 week ago

Hi there Happy_Travla_77, Thank you for taking the time to post your feedback, this is incredibly valuable and there are certainly some recurring themes that we are taking on board. I truly hope we have the opportunity to welcome you back and show off how...More

Reviewed 1 week ago via mobile

This is a very unique place in the heart of vibrant Shoredich area. The loby itself is the hotel’s main attraction, stylish and lively day and night with nice people (hipsters and young professionals) hanging around working on their laptops and listening to well selected...More

1  Thank kostas_tab
Response from Olivia I, General Manager at Ace Hotel London ShoreditchResponded yesterday

Thank you so much for such a fab review kostats_tab, Fernando was over the moon that he impressed you! I very much hope to welcome you back to us soon, next time you travel, feel free to drop either myself or Fernando an email directly...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$183 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#192 Business Hotel in London
#269 Luxury Hotel in London
#330 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$183 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#192 Business Hotel in London
#269 Luxury Hotel in London
#330 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (407)
Room & Suite (483)
Dining (48)
Hotel & Grounds (340)
Bathroom (23)
Business Centre & Event Rooms (12)
Family and Play Areas (2)
Nearby
Shoreditch
The western front of the edgy East End, Shoreditch is
a perennially trendy haven for anything “street” – be
it art, food, or fashion. With its handful of well
connected transportation links dotting its perimeter,
along with an ever increasing variety of shops,
hotels, bars, and restaurants, it's easy to explore
this trend-conscious and youth-oriented neighbourhood.
There's a lingering post-industrial grit about
...More
Questions & Answers
Ask a question
Judi H
22 May 2017|
AnswerShow all 6 answers
Response from Olivia I | Property representative |
Yes, we do - they are available in your room, or our team at the front desk can provide one.
0
Votes
Killan T
27 October 2016|
AnswerShow all 9 answers
Response from Johan W | Reviewed this property |
It's a bit of hipster style. I wouldn't say that there is a particular dress code.
0
Votes
Google Translation
Jimmy C
5 September 2016|
AnswerShow all 9 answers
Response from ularew | Reviewed this property |
Hi, There is no free parking close to the hotel. You can find street parking near the hotel on a Saturday evening without difficulty .No charge overnight but during the week might be a problem.
1
Vote
Room Tips
"Higher the better but ask to be located aware from private function room on the 7th floor"
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"not facing shoreditch st"
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"We had superior dpuble with two double beds was fab"
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"Away from the street..."
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