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Holiday Inn London - West

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Holiday Inn London - West
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541 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn London - West
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Showing 389: English reviews
Reviewed 1 week ago via mobile

Just on our way home from visiting! It was a brilliant trip, I was worried about booking something too far out but actually it was a perfect location. It's a 2 minute walk from North Acton station and it's got several shops located nearby, subway, coffee shop and a Starbucks inside the hotel! The room was a little outdated but...

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Helpful?
Thank Victoria C
Denis N, Manager at Holiday Inn London - West, responded to this review

Dear Victoria C, Thank you for taking the time to review your recent stay with us. We are pleased you enjoyed your stay overall and the surrounding area. We look forward to welcoming you back again soon. Best regards Denis Nikolov Executive Assistant Manager

High Wycombe, United Kingdom
Reviewed 1 week ago

I checked in and was made very welcome went to my room and started work which I needed printed for the next day went to reception and spoke to Sam very helpful. I've only been onsite for a short time but I'm very impressed with the staff I've encountered. I'm staying for 5 night and I think they are going...

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Helpful?
Thank Paul M
Denis N, Manager at Holiday Inn London - West, responded to this review

Dear Paul M, Thank you so much for your lovely review. I will be sure to pass your feedback on to the team and in particular Sam. it is great to read that we exceeded expectation and we look forward to welcoming you back again soon. Best regards Denis Nikolov Executive Assistant Manager

Romania
Reviewed 1 week ago via mobile

Good staff,Cristian was the best,very friendly and helpfull. Good breakfast, nice view from the top of the hotel,the wi-fi working very good. We enjoy the stay and the hotel. We will come back next year.

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Helpful?
Thank muceadan
Denis N, Manager at Holiday Inn London - West, responded to this review

Dear Muceadan, Thank you for taking the time to review your recent stay. We are very happy to read that your experience with us was very positive starting from your check-in with our member of staff Christian led by a good breakfast, a nice view and a good wi-fi. I will make sure to pass on my thanks and your...

Reviewed 2 weeks ago via mobile

Amazing venue! So close to the station and amenaties too. Everyone was so helpful especially Dan who done everything in his power to cater for everyone and was so bubbly would definitely come back again thank you :))

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Helpful?
Thank Kaylee B
Denis N, Manager at Holiday Inn London - West, responded to this review

Dear Kaylee B, Thank you for taking the time to review your recent visit. We are very glad to read that your experience of the conference facilities was a positive one. We are happy to hear such nice words about our member of staff, Dan can indeed be bubbly and it only shows how much he cares about our guests,...

Reviewed 2 weeks ago via mobile

Had a standard room and it matched exactly the 360 degree preview available here on TripAdvisor. As the category tells it is standard, nothing special to mention. The room was clean and the shower was spacious. The A/C was cooking me regardless what I entered. Only now I noticed that other reviewers had the same issue the week before already....

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Helpful?
Thank Soeren S
Denis N, Manager at Holiday Inn London - West, responded to this review

Dear Soeren S, Thank you for taking the time to review your stay with us. I am happy to hear that you found the room the same as it is presented here on TripAdvisor. I am deeply sorry to read that your room was too warm. I would appreciate if you could let me know the room number in which...

Southampton, United Kingdom
Reviewed 3 weeks ago

A real shame that they could not sort the A/C out, our room was 27 Celcius all night and nothing we could do to stop it. The room was excellent and the bed very comfortable with all the features you might want, great shower, tv, and a little hand-held gismo attached to the internet. Breakfasts were a buffet selection of...

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Helpful?
Thank EmberDJ
NiallWGM, General Manager at Holiday Inn London - West, responded to this review

Dear Ember DJ, Thank you for taking the time to review your stay with us. i was pleased to read that you found the room excellent, bed comfortable and indeed that the breakfast selection met all your expectations. I was sorry to read that your room was too warm. if you have the time to let me know what room...

Chesterfield, United Kingdom
Reviewed 3 weeks ago

I've stayed at the Holiday Inn West quite a lot recently, as I have been on business in the Acton area. If you want to be in central London, it's probably not the best, but if you don't mind a bit of fun on the tube, then its cheaper than staying more central. The rooms are light, clean and modern...

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Helpful?
Thank rheadworth
NiallWGM, General Manager at Holiday Inn London - West, responded to this review

Dear Rheadworth, Thank you for taking the time to review your recent stay with us. we are very pleased to learn you have had an enjoyable stay and continue to choose to stay with us. In particular it is great to read you found our service and product to be a great value for money option. We look forward to...

Reviewed 3 weeks ago via mobile

Ivaylo is a top host very talented in the hotel industry , and very well versed, it's a pleasure to have met him , good rooms decent breakfast and location, I came on a Monday late got straight in, room is nice , I'm a spire elite, most of all tho well done to the young man Ivalo

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Helpful?
Thank dawn e
NiallWGM, General Manager at Holiday Inn London - West, responded to this review

Dear Dawn E Thank you for taking the time to review your stay with us. Indeed thank you for being a loyal ihg rewards club member, Spire Elite shows us you trust and frequent the brand. We are very pleased that a frequent traveller such as yourself found our hotel met your satisfaction and even better that some of our...

West Midlands, United Kingdom
Reviewed 3 weeks ago

The duty manager 27 Feb 2017 excellent customer service sorted my issue very swiftly with no hassle, will be staying again, can not fault his customer services skills, and nothing was to much trouble for him Thank you john west midlands

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Helpful?
Thank johnboy2006
NiallWGM, General Manager at Holiday Inn London - West, responded to this review

Dear john boy 2006, Thank you for taking the time to review your stay with us and indeed for providing such positive feedback regarding the team. I have checked and can see Sam was the manager on duty and will be sure to pass on your compliments. we are very pleased to read you will be coming to stay with...

Plymouth, United Kingdom
Reviewed 3 weeks ago

My partner and I stayed at this hotel while in town for the league cup final at Wembley, On the tube it was a good 50 mins to get to the stadium, It took us 25 mins to get into the main parts of London too. We didnt check in till after the game which went as smooth as you...

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Helpful?
Thank Dane B
NiallWGM, General Manager at Holiday Inn London - West, responded to this review

Dear Dane B, Thank you for taking the time to leave your candid review on your stay with us. I hope your trip to London was enjoyable and indeed that your team won. I was pleased to read that you had a smooth checkin and that our team tried to respond to your concerns on check out. If you have...

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Amenities

Highlights
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Holiday Inn London-West. Discover a fantastic arrival experience at the Holiday Inn London - west with our new beautifully designed Open Lobby and stunning brand new Executive Rooms (including some with London skyline views). Our hotel is conveniently located between Heathrow Airport and the centre of London, with Park Royal, the largest business park in London, and Wembley Stadium just a few minutes' drive away. The shopping, business and entertainment areas of London are easily accessible by London Underground (North Acton tube station on Central Line is under five minute walk from the hotel). Book a room with us and you'll be guaranteeing a memorable stay experience. ... more   less 

Additional Information about Holiday Inn London - West

Address: 4 Portal Way | Gypsy Corner / A40, London W3 6RT, England (Formerly Ramada Encore London West)
Region: United Kingdom > England > London
Price Range: $130 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London - West 3*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, IHG, Booking.com and Travelocity so you can book your Holiday Inn London - West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Encore London West Hotel London
Ramada London
London Ramada
Hotel Style:
#230 Business Hotel in London
#368 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - West staff and other travellers.
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Questions? Get answers from Holiday Inn London - West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor has excellent view across London.”
 of 5 bubbles Nigel1962, 24 Mar 2017 | Read review
“Check the A/C is working!!”
 of 5 bubbles EmberDJ, 3 Mar 2017 | Read review
“Shop around, with some effort you could get better for same money”
 of 5 bubbles 335daneb, 28 Feb 2017 | Read review
“Keep away from the Food, the interent just needs to be often reconnected.”
 of 5 bubbles hidden01, 23 Jan 2017 | Read review
“Quiet rooms are on the car park side”
 of 5 bubbles NickS251, 29 Dec 2016 | Read review
5 of 5