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citizenM London Bankside

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#93 of 1,080 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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citizenM London Bankside
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3,101 Reviews from our TripAdvisor Community

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Showing 2,383: English reviews
Santa Monica, California
Reviewed yesterday NEW

This hotel is located near a lot of London's best attractions as well as many tube stops. You can walk to a lot of sights including the Tate Modern, London Bridge and The Globe. Borough Market is a fantastic destination with lots of food options. The hotel staff was really helpful, the room was amazing (everything controlled by ipad) and...

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Helpful?
Thank kate m
Tacoma, Washington
Reviewed 3 days ago NEW

The moment you walk in the mood is upbeat! The check in is very modern and fast. The artwork continues all the way upstairs to your room. Rooms are compact but well designed. The beds are HUGE and comfortable. Just wait until you try the mood lighting. The Tate Modern and the Shakespeare theater are a short walk. 5 min....

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Thank wendyloucool
Paphos, Cyprus
Reviewed 3 days ago NEWvia mobile

I was lucky enough to find this beauty. OK not entirely true, a friend suggested I stay and I will be internally appreciative. The customer service is outstanding. As a new customer referred by an existing customer who incidentally experienced a hiccup on her last visit gave complimentary drinks on arrival and breakfast for two the following morning plus an...

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Thank lezlineplatt
iceland
Reviewed 4 days ago NEW

This was not my first time here nor will it be the last but I had to write again and tell them now much I love it. Everything about this place is just so comfortable and easy. From the check in and check out, you are treated like a very valued guest and the staff are the best, always made...

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Thank lisa026
A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 days ago NEWvia mobile

The self check in is interesting but the staff are around to help out. At first the room was a little overwhelming as it seemed so small. After a bit of time you get use to it. We were on our honeymoon and the staff has made an effort to personalise our room. The beds are very comfortable. The shower...

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Thank A TripAdvisor Member
jacksonville, florida
Reviewed 1 week ago

Put simply, it's the best hotel experience of my life and my wife's. The room was comfortable. The staff were top-notch and engaging. The food, drinks, and service were impeccable. I hope to stay there again.

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Thank livetheatre
citizenMichael, wishing you a Happy New Year at citizenM London Bankside, responded to this review

Hello 'livetheatre' Simply, thank you so much for staying with us and for the fantastic review. We are in the business of providing a great night's sleep and we do it by creating an amazing hotel experience. One that is luxury whilst affordable. Always for our mobile citizens, like you! Safe travels, citizenMichael

London, England, United Kingdom
Reviewed 1 week ago via mobile

Following a brilliant stay in July, I booked 2 rooms for a close friends birthday getaway. Booking at CitizenM directly and being a member I got a great price. Staff are as lovely as ever, big shout out to Jessica S for going the extra mile. Lots of silly photo fun to be had in the pod room and multicoloured...

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Thank Kate S
citizenMichael, welcoming our mobile citizens with a big heart and colourful socks at citizenM London Bankside, responded to this review

Hey citizenKate Wow, stop! You are making us blush. At citizenM, we love a celebration and have a good sense of occasion. We are happy we could help make your birthday trip extra special. Our ambassadors are the folk who make the difference and the secret ingredient in our success. citizenJessica is one of our newest members of the team,...

Reviewed 1 week ago

Great hotel with friendly staff. Very funky kind of hotel. Breakfast was good. Sausages, eggs, pastry,... Good choice of coffee too. Rooms are not really big but lightning and atmosphere is great. Only downside is that the bathroom is separated with tainted glass and you can hear all the noise in the bedroom... Location is great, only 300-400 metres from...

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Thank Kjell85
Lancaster, UK
Reviewed 1 week ago

Great location just behind the Tate. Saw great reviews online so decided to book and am so glad we did, I think I may have had the best nights sleep of my life! They beds are so big and comfy. The hotel itself is beautiful, the decor very chic making the hotel quite boutique. The rooms small but don't let...

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Thank Jade2102
London, United Kingdom
Reviewed 1 week ago

I worked 50 yards from this place a couple of years ago and thought, 'What is this? Bar, café?' Resolved to stay one day. The ground floor is chicly done and feels comfortable, not sterile. The rest is like a small, "boutique" hotel, upscaled to a 200-room place, yards from Tate Modern. It's termed as budget. It's not. But for...

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Thank maroondoor
citizenMichael, happily welcoming all the weary-eyed mobile citizens of the world at citizenM London Bankside, responded to this review

Hey 'maroondoor' Welcome back to Bankside. We missed you this last few years! Our mission is 'affordable luxury for the people'. A transformational hotel that is pushing the boundaries off what hospitality has been and will be. At citizenM, our mobile citizens have all the best luxuries of a five star hotel without the hidden costs and unnecessary bling. As...

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Staying in Southwark

Neighbourhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 

Additional Information about citizenM London Bankside

Address: 20 Lavington Street, London SE1 0NZ, England
Region: United Kingdom > England > London > Southwark , London Bridge
Price Range: $207 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Agoda and Jetsetter so you can book your citizenM London Bankside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#24 Family Hotel in London
#33 Business Hotel in London
#61 Romantic Hotel in London
#82 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from citizenM London Bankside staff and other travellers.
27 questions
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Questions? Get answers from citizenM London Bankside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choice: views of office blocks on Southwark St, or quieter rooms on the central atrium, but close to rooms opposite”
 of 5 bubbles maroondoor, 9 Jan 2017 | Read review
“I had courtyard facing room, that was extremely quiet, and the window had motorized both curtain and blind.”
 of 5 bubbles VlastimilB, 1 Jan 2017 | Read review
“Seems all rooms were pretty much the same - higher up the less noise.”
 of 5 bubbles jsd507, 14 Dec 2016 | Read review
“middle level”
 of 5 bubbles meib2013, 1 Dec 2016 | Read review
“Garden view rooms are quiet.”
 of 5 bubbles Scsven, 16 Nov 2016 | Read review
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