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citizenM London Bankside

3,675 reviews
#99 of 1,081 Hotels in London
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Traveller (1566)
Room & Suite (415)
Dining (107)
Overview
  • Excellent68%
  • Very good27%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“mood lighting”(256 reviews)
“free movies”(201 reviews)
“samsung tablet”(120 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Wheelchair Access
4.0 Star Hotel
All hotel details
Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,675)Write a Review
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1,942
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Show reviews that mention
All reviewsmood lightingfree moviessamsung tabletborough marketrooms are smallroom controlslondon bridgehigh techfunky hotelhuge bedtate modernsouthwark tubehi techrain showersouth banklounge areagreat shower
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581 - 585 of 2,880 reviews
Reviewed 9 October 2016

This is the place to be on the South bank. Next to the Tate, the river, the Globe, great places to eat. The room is very comfortable - only drawback is that it's small. Just need to figure out how to make it work and...More

Thank LynnTJ
Response from CitizenMarcio, Manager at citizenM London BanksideResponded 12 October 2016

...And you'll always be welcome. Just a tip on "how to make it work", have you noticed the space under the bed to store your luggage? See you soon,

Reviewed 8 October 2016 via mobile

CitizenM is a very modern hotel, nicely situated 10 minutes walk from the Shard and Borough market. The rooms are not very large but do not feel claustrophobic because they are very well designed and one whole side is a window. There is a very...More

Thank Christophe C
Response from CitizenMarcio, Manager at citizenM London BanksideResponded 12 October 2016

Hey Christophe, Please ask us next time your here and we will explain in to you. Not only you'll be able to turn them on but you'll also be able to chose the right color depending on your mood. Pretty cool, right?

Reviewed 8 October 2016

The easiest check-in system I have ever encountered in a hotel. You are given the choice of city or atrium view. We picked city, and you could just about see the Leadenhall building. I wouldn't expect to see the hanging gardens of babylon whichever room...More

Thank PedroXiminez
Response from CitizenMarcio, Manager at citizenM London BanksideResponded 12 October 2016

Hey Pedro, We'll work on those garden views for next time you're here :) Great you have enjoyed your stay and hope to see you soon again. Safe travels, citizen Marcio

Reviewed 8 October 2016 via mobile

Love this place!! Great books, great coffee, great staff, great atmosphere. Lovely out door area and art exhibition. Really good location- n the size of the bed!! I really can't moan. What more can I say?

1  Thank Sam V
Response from CitizenMarcio, Manager at citizenM London BanksideResponded 12 October 2016

Hey Sam, Oh, that huge bed... Between you and me: I try to work late a lot to have an excuse to sleep in one! Hope to have you soon with us again. Safe travels, citizen Marcio

Reviewed 7 October 2016

Very friendly young staff from around the world help give a welcoming and fun experience. The vibe is very 'hip' sometimes a bit too much but at least everything is designed well and works for a comfortable and enjoyable stay. Room control on iPad Mini...More

Thank mzetlin
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Details
Price range
US$131 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Business Hotel in London
#61 Romantic Hotel in London
#92 Luxury Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$131 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Business Hotel in London
#61 Romantic Hotel in London
#92 Luxury Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (1566)
Room & Suite (415)
Dining (107)
Pool & Beach (2)
Business Centre & Event Rooms (27)
Amenities (23)
Family and Play Areas (11)
Nearby
Southwark
Even before the arrival of the instantly iconic Shard,
the riverside scene in Southwark had moved well beyond
any up-and-coming phase of development. For quite some
time, locals and out-of-towners alike have loved
browsing the boutiques of Bermondsey High Street,
foraging through the bounteous stalls at centuries old
foodie haven Borough Market, and flocking to the banks
of the Thames to enjoy some of Britain's biggest
...More
Questions & Answers
Ask a question
phoebegodden
23 January 2018|
AnswerShow all 4 answers
Response from Gillian L | Reviewed this property |
Yes - good quality - but if you’re fussy about hair take your own shampoo/conditioner.
1
Vote
Leon_Sarah
13 November 2017|
AnswerShow all 6 answers
Response from Mark H | Reviewed this property |
we just paid in full at arrival trust me you are going to have a wonderful stay hotel is amazing.
1
Vote
inezfernwills
2 October 2017|
AnswerShow all 10 answers
Response from Annette G | Reviewed this property |
I cant see why not they are very helpful and friendly people waiting on you in the lobby of the hotel .
2
Votes
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Room Tips
"We had a very quiet room towards the inner courtyard."
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"All rooms are exactly the same as far as I know"
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"Use the London Bridge Tube stop, an easier more direct walk."
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"Stayed in a high floor facing inward and it was nice and quiet"
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