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citizenM London Bankside

3,514 reviews
#98 of 1,077 Hotels in London
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Traveller (1546)
Room & Suite (351)
Dining (107)
Overview
  • Excellent69%
  • Very good26%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“free movies”(197 reviews)
“samsung tablet”(120 reviews)
“borough market”(218 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Wheelchair Access
4.0 Star Hotel
All hotel details
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Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,514)Write a Review
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All reviewsfree moviessamsung tabletborough marketrooms are smallroom controlslondon bridgehigh techfunky hotelhuge bedtate modernsouthwark tubehi techrain showersouth banklounge areagreat showerpublic areas
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871 - 875 of 2,739 reviews
Reviewed 4 November 2015

I needed a room in London at short notice and there was a major trade show going on at the same time, too. Availability was very poor and prices were criminally high, but I managed to snag a room here using a last minute booking...More

Thank swisstony123
Reviewed 4 November 2015

This is how a hotel should be. Clean, comfy and serviced by smiling, friendly, helpful and efficient staff. Citizen M had thought of everything to make our stay enjoyable. From the quick easy check in, to the facilities in the room and the fabulous lounge/bar...More

Thank Jenny R
Reviewed 3 November 2015

Decided to stay at the London CitizenM after walking past the one in New York and loving the look of the hotel. We absolutely adored the London hotel and will now not stay anywhere else in London. A very short walk from the Tate Modern...More

Thank Elizabeth10
Reviewed 3 November 2015

We stayed at CM Bankside for one night as part of a business trip. The good points: friendly staff, OK breakfast, comfortable bed, decent sound insulation and handy location. The downside: tiny rooms, nowhere quiet to work or make calls (other than the prison cell...More

4  Thank Mervyn J
Response from citizenMichael, Assistant Hotel Manager at citizenM London BanksideResponded 8 November 2015

hey 'Melvyn J' thank you for taking the time out to offer feedback on your recent stay with us. It is pleasing to hear our ambassadors looked after you. They are a great bunch. sorry to hear you found us poor value for money. citizenM...More

Reviewed 2 November 2015 via mobile

Stayed for three nights with a group of friends. The hotel is fabulous, so chilled & relaxed with great staff.... All of them seemed to love a giggle . The bedrooms are really comfortable, powerful shower. Very very quiet... Just perfect for a busy city...More

Thank Julie H
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Traveller (1546)
Room & Suite (351)
Dining (107)
Pool & Beach (2)
Hotel & Grounds (1193)
Bathroom (61)
Business Centre & Event Rooms (27)
Family and Play Areas (11)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Details
Price range
US$130 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Business Hotel in London
#61 Romantic Hotel in London
#90 Luxury Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$130 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Business Hotel in London
#61 Romantic Hotel in London
#90 Luxury Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Nearby
Southwark
Even before the arrival of the instantly iconic Shard,
the riverside scene in Southwark had moved well beyond
any up-and-coming phase of development. For quite some
time, locals and out-of-towners alike have loved
browsing the boutiques of Bermondsey High Street,
foraging through the bounteous stalls at centuries old
foodie haven Borough Market, and flocking to the banks
of the Thames to enjoy some of Britain's biggest
...More
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