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Travelodge London Excel Hotel

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1 room 2 adults 0 children
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Travelodge London Excel Hotel
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671 Reviews from our TripAdvisor Community

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Showing 638: English reviews
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Cardiff, United Kingdom
Reviewed 3 days ago NEW

Normally am a Premier Inn customer after awful experiences in various Travelodges in the UK 8+ years ago. However last minute issue at hotel that work had prebooked meant that we had to stay at the nearest Travelodge and what a pleasant surprise. The room was clean and fresh, beds were great and the bathroom was pretty good too. Fairly...

Review collected in partnership with Travelodge
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Helpful?
Thank G3693LLcharlottem
cumbria
Reviewed 5 days ago NEW

Annoying that we had to wait to check in at 11.30pm and that they'd double booked our room after pre-paying 3 months in advance. Noisy due to airport and works going on in next hotel. Needed darker curtains and better bed mattress and pillows. Too much attitude regarding if you'd paid for breakfast or not.

Review collected in partnership with Travelodge
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Helpful?
Thank judithclarkin
TravelodgeUK, Shannon from the Social Media team at Travelodge London Excel Hotel, responded to this review

We are sorry to hear of your disappointment with the noise disturbances at London Excel Hotel. Please be assured that we appreciate your feedback and we will pass this on to the relevant department as it helps us to improve the services we offer and implement any changes based on customers recommendations and feedback. Thank you again for your review....

Reviewed 5 days ago NEWvia mobile

Brilliant service, felt welcomed, over night staff were brilliant, bobby was brilliant, good customer service made it a good night. Bar prices were decent compared to other places, rooms were nice lots of room.

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Helpful?
Thank Lewis W
Isle of Wight, United Kingdom
Reviewed 6 days ago NEW

Good value and ideal if you are visiting Excel for exhibition, etc. Make sure you get to the right Travelodge - we didn't as first! The City Airport Travelodge is close by and the signage on that is more visible from Excel that the Excel Travelodge.

Review collected in partnership with Travelodge
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Helpful?
Thank Sandy H
TravelodgeUK, Nicolas from the Social Media team at Travelodge London Excel Hotel, responded to this review

Thank you for taking the time to write a review. We love to hear what our guests get up to on their stays and we like to help by offering stays that are located in all the right places so we are pleased to hear that our hotel’s location was ideal for your stay with us. We’ll be happy to...

London, United Kingdom
Reviewed 1 week ago

Stayed here with a friend while having a night out in London. The hotel staff were very friendly and so helpful. The room was exceptionally clean. The hotel itself is not near any shops but they do have a restaurant and bar. The hotel is conveniently placed if you want to visit the Excel centre. Stayed for breakfast and food...

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Helpful?
Thank CM4Piano
essex
Reviewed 1 week ago via mobile

We paid £62 for a night here...on arrival the staff were lovely, chatty and very accommodating. Bare in mind it was snowing when we arrived, when we entered the room we found the window open, took ages to warm the room up even with the heater. Found a chocolate wrapper under the bed. The pillows and duvet were flat and...

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Helpful?
Thank holiday_sunEssex
TravelodgeUK, Nicolas from the Social Media team at Travelodge London Excel Hotel, responded to this review

Thank you for taking the time to review the Hotel. We are pleased to learn that you are happy with the service you received, although we would like to apologise for the issues you experienced during your stay regarding the cleanliness and temperature of your room. Please rest assured we will pass on your feedback to the Hotel, so it...

Cambridge
Reviewed 1 week ago

Very clean and well presented. Friendly staff. Basic rooms were sufficient for a night's stay and represented the quality expected for the price paid. Great location for early flights from London City. Couldn't fault it. Close to the DLR.

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Helpful?
Thank Myles H
TravelodgeUK, Shannon from the Social Media Team at Travelodge London Excel Hotel, responded to this review

Many thanks for submitting your review on our London Excel Hotel. We are delighted to hear that you enjoyed the location of the hotel. It is also great to learn the staff were friendly and helpful throughout your stay. It will give us great pleasure in passing your kind comments onto our hotel team and we thank you for bringing...

Hampshire, United Kingdom
Reviewed 2 weeks ago

i stayed here in december and january and there was constant problems. firstly i want to say that check in was very good to start with, not all bad. however upon getting to my room i found out it wasnt the cleanest. stains on carpets from previous things spilt on it and pubic hairs left in bath from previous person...

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Helpful?
Thank jeremy o
TravelodgeUK, Charlotte from The Social Media Team at Travelodge London Excel Hotel, responded to this review

Thank you for taking the time to review our London Excel Travelodge. We are really sorry to hear that you had many issues during your stay with us. We strive to offer the best service possible for our guests so please accept our apologies that we did not succeed in doing so on this occasion. We have passed on your...

Reviewed 3 weeks ago via mobile

Enjoyed stay. Very clean room and tidy. .quiet. Staff friendly and gave us full English when we only booked continental as I couldn't find option when booking. And was very tasty Would definitely recommend. Reasonable price and cool location.

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Helpful?
Thank L Shaped L
TravelodgeUK, Charlotte from The Social Media Team at Travelodge London Excel Hotel, responded to this review

We're thankful to learn that our hotel team were helpful and friendly throughout your recent stay with us at our London Excel Travelodge and we would like to thank you for sharing your fantastic experience with us. We're thrilled to hear you had a great stay and we will be sure to pass your feedback onto the hotel for you....

Slough
Reviewed 3 weeks ago

The reception staff was courteous and professional, she made me and my family feel welcome, the breakfast was good value for money, whilst making the booking I was unsure whether to tick the breakfast option. Am glad that I ticked the breakfast option

Review collected in partnership with Travelodge
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Helpful?
Thank John A

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi

Additional Information about Travelodge London Excel Hotel

Address: 1016 Dockside Road, London E16 2FQ, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $96 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge London Excel Hotel 3*
Number of rooms: 131
Reservation Options:
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Hotel Style:
#103 Best Value Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge London Excel Hotel staff and other travellers.
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Questions? Get answers from Travelodge London Excel Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont be fooled with the business floor its not a quiet floor”
 of 5 bubbles 850jeremyo, 6 Feb 2017 | Read review
“A room without bed bugs”
 of 5 bubbles puneet478, 4 Dec 2016 | Read review
“bring your own air con in summer months”
 of 5 bubbles 840marko, 21 Sep 2016 | Read review
“If I go again when the temperature is high, I will ask for a room at the back!”
 of 5 bubbles jamesbX9453AM, 21 Sep 2016 | Read review
“Ground floor room fine, still able to open window.”
 of 5 bubbles wendymG8334BZ, 25 Aug 2016 | Read review
5 of 5