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The Greenwich Hotel London

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#199 of 1,077 Hotels in London
Certificate of Excellence
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The Greenwich Hotel London
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1,386 Reviews from our TripAdvisor Community

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There are newer reviews for The Greenwich Hotel London
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Showing 1,239: English reviews
Stratford-upon-Avon, United Kingdom
Reviewed 3 weeks ago via mobile

Thank you for a wonderful stay. A trip to visit friends was made better by your lovely team and hotel. The staff here are exceptional. And the rooms clean and spacious and Good value for money. Will definitely be returning.

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Helpful?
Thank sallypall
Lina M, Front Office Manager at The Greenwich Hotel London, responded to this review

What a joy to read that you had a wonderful stay with us. I look forward to sharing your kind comments with the team and hope to see you again soon.

Venezia
Reviewed 3 weeks ago

The hotel is logistically well located. Classic English style with modern and oriental nuances. The hotel is very clean although it bothered me to see some guests to eat in the spaces (living rooms) to the rooms. The staff are delightful, friendly, amenable and always attentive to customer needs. Great breakfast. Average restaurant.

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Helpful?
Thank Mberti
Lina M, Front Office Manager at The Greenwich Hotel London, responded to this review

Dear Mberti, Thank you for taking the time to share your experience at our Hotel. I am glad that you enjoyed the location, the cleanliness of the hotel and our friendly team. Please rest assured that your feedback regarding all aspects of your stay is highly valued and appreciated. We look forward to welcoming you back to the Greenwich Hotel.

London, United Kingdom
Reviewed 3 weeks ago via mobile

We had to leave our south london home due to a lack of water and electricity! A local hotel was required. The Greenwich had passed me by with family staying at the Novotel when visiting......but having found this Modern Comfortable Hotel I am sold completely. The rooms are very clean and stylish, with room 39 great for families. The staff...

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Helpful?
Thank stuart c
Lina M, Front Office Manager at The Greenwich Hotel London, responded to this review

Dear Stuart C, Thank you for this nice review of our hotel. It gives us great pleasure to read that you appreciated the cleanliness of our rooms and service. Please rest assured that your feedback regarding all aspects of your stay is highly valued and appreciated. We look forward to welcoming you back to the Greenwich Hotel.

Lisburn, United Kingdom
Reviewed 4 weeks ago

Pleasantly suprised about the hotel. The location does it an injustice. If it was situated in London zone 1, it will fit perfectly well. Fantastic decour. Very friendly and helpful front line staff. Room tastefully furnished, slept like a well fed baby. Food was nice as well. Car parking a bit on the expensive side- £17 per day. Good location...

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Helpful?
Thank funshoab
Lina M, Front Office Manager at The Greenwich Hotel London, responded to this review

Dear Funshoab, Thank you for your kind words about our hotel. I am glad that you enjoyed your stay at the Greenwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to...

Reviewed 4 weeks ago

the hotel itself is grand and nice. we got a free upgrade due to us celebrating our anniversary. the highest floor provide a modern and full glass view of the city from the room itself. everything in the hotel is well provided. only downside is that it is quite far down to city (big ben area), there is a direct...

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Helpful?
Thank Jason E
Lina M, Front Office Manager at The Greenwich Hotel London, responded to this review

Dear Jason E, Thank you for your kind words regarding the Greenwich Hotel. We are delighted that you enjoyed your stay with us while celebrating your Anniversary. We are looking forward to welcoming you again at the Greenwich Hotel.

Edinburgh, United Kingdom
Reviewed 5 weeks ago

Stayed for six nights on a very good B&B deal (via Trivago). There's lots to like about this hotel. The staff were all very friendly and helpful and the breakfast buffet was pretty good. Our room was clean, the bed was comfy and the towels were of a decent size. I also really like the wee lounge/bar area. And there...

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Helpful?
Thank Lesley T
Lina M, Front Office Manager at The Greenwich Hotel London, responded to this review

Dear Lesley T, Thank you for taking the time to share your recent experience at the Greenwich Hotel. We were delighted to learn that enjoyed our breakfast buffet, the cleanliness of your room, our bar and the location of the hotel. I will make sure to share your thoughts with the team. I am sorry to hear that you did...

London, United Kingdom
Reviewed 3 November 2016

This review is specifically about the Afternoon Tea experience. Took a friend there for her birthday in October 2016. The atmosphere was relaxed, not stuffy and pretentious. Service was wonderful. We had a reservation, on arrival the table they had set up for us was taken by another party who just showed up and sat. No biggie, the lovely attendants...

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Helpful?
Thank Denise7269
Arshad K, Manager at The Greenwich Hotel London, responded to this review

Dear Denise, Thank you for your wonderful review from your Afternoon Tea experience at our Hotel. We are delighted to hear that you enjoyed your day, and that our team were able to accommodate you so well! We continuously strive to provide exceptional service and a high quality product. Your valued feedback is gratefully received and we hope you will...

Whitstable, United Kingdom
Reviewed 2 November 2016 via mobile

A lovely modern clean room overlooking a square with trees. Just off of black heath hill. Parking there also if booked. A perfect place to explore Greenwich if you are a tourist. We were there for a reunion and remembered it as the old police accommodation . Will be staying again good value for money

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Helpful?
Thank Alison D
Lina M, Front Office Manager at The Greenwich Hotel London, responded to this review

Dear Alison D, Thank you for your kind words regarding the Greenwich Hotel. We are glad that you liked the location and hope to see you again very soon.

Cambridge, United Kingdom
Reviewed 2 November 2016 via mobile

First let me say the photos on booking websites do not do it justice. It is not set in a garden. It is a hotel with very difficult access and limited and expensive hotel parking. In that part of London there are steel gates, barbed wire and so on. But you have to leave your car on the street. The...

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Helpful?
Thank Anthony J
Lina M, Front Office Manager at The Greenwich Hotel London, responded to this review

Dear Anthony J, Thank you for taking the time to write such a detailed review following your recent stay with us. May I first of all say how sorry I am that you left the hotel less than satisfied with the services received. We take great pride in providing our guests with the highest standard of service and it is...

Reviewed 1 November 2016

Everything is nice and tidy. Service was good. Stayed 2 nights. I liked the interior. The rooms are wide enough. Got warm welcome from the reception desk. Toilets are need to be more cleaned and modernized. Should go there again

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Helpful?
Thank Jonathon R
Lina M, Front Office Manager at The Greenwich Hotel London, responded to this review

Dear Jonathon R, Thank you so much for such a nice review. We greatly appreciate your positive review of our hotel and the fact that you had such an enjoyable stay with us. It will be my pleasure to share your comments with the team. We are looking forward to welcoming you again at the Greenwich Hotel.

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Located in Royal Greenwich, the Greenwich Hotel London is just a 15 minute walk from the Cutty Sark, Maritime Museum and near the O2 Arena. Close to Canary Wharf, Excel Exhibition Centre and with great transport links to Central London, this London Hotel is easily accessible via the DLR from Greenwich station and is near to Greenwich Market and the observatory. This 4* hotel offers free wi-fi in all bedrooms, the restaurant and bar. Use of the hotel gym is free for all guests. ... more   less 

Additional Information about The Greenwich Hotel London

Address: Catherine Grove, London SE10 8FR, England (Formerly Mercure London Greenwich)
Region: United Kingdom > England > London
Price Range: $117 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Greenwich Hotel London 4*
Number of rooms: 145
Reservation Options:
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Hotel Style:
#88 Best Value Hotel in London
#125 Business Hotel in London
#143 Romantic Hotel in London
#151 Luxury Hotel in London
#288 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Greenwich Hotel London staff and other travellers.
41 questions
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See all questions (41)

Questions? Get answers from The Greenwich Hotel London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on 8th floor has a nice view”
 of 5 bubbles torbjorndahlen, 9 Dec 2016 | Read review
“We did not stay here so cannot comment on the rooms.”
 of 5 bubbles HazelLewis, 1 Dec 2016 | Read review
“My room 501 was facing london, you could see the DLR station, but it was a great view as we were on floor 5”
 of 5 bubbles JET-SET-ALISON, 30 Nov 2016 | Read review
“Don't rely on check in time if that is important to your trip”
 of 5 bubbles shirley186342, 30 Nov 2016 | Read review
“Rooms at the rear of the building overlooking the A/C units will be noisy in our experience.”
 of 5 bubbles KJD604, 29 Nov 2016 | Read review
5 of 5
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