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Ibis London Shepherds Bush

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#214 of 1,087 Hotels in London
Certificate of Excellence
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Ibis London Shepherds Bush
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1,828 Reviews from our TripAdvisor Community

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Showing 955: English reviews
Chiang Mai, Thailand
Reviewed 3 January 2015 via mobile

London hotels are pretty expensive, so we decide on staying just outside central London in zone 2 on the underground. Only a 5 minute walk to the underground this hotel is perfectly located for exploring the city. The room itself was a good size and very clean, the breakfast buffet selection each morning was good and piping hot, which was...

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Helpful?
3Thank Karimohm
Emilie D, Manager at Ibis London Shepherds Bush, responded to this review

Thank you very much for your review. I am delighted that you enjoyed your visit to the ibis Shepherd's Bush. I look forward to welcoming you back again soon. Kind regards, Izabela Biernaczyk

Sydney, Australia
Reviewed 2 January 2015

With this hotel you get exactly what you expect. The rooms were clean and basic. Stayed here because of its close proximity to a major tube station. Close to Westfield and walking distance to areas such as Notting hill and Holland park which are nice to visit. The breakfast however was very expensive and not great. Also the restaurant for...

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Helpful?
1Thank Livdawson
Emilie D, Manager at Ibis London Shepherds Bush, responded to this review

Thank you for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Izabela Biernaczyk

Namur, Belgium
Reviewed 30 December 2014 via mobile

Advantage of this hotel: location, nearby the Central Line (underground). Our first hotel in London, but very nice. The room for disabled people (and family room) has good dimensions. But no pressure enough in the shower. It's great to speak with the international staff, even if their English is not 100%. There is a (paying) parking just nearby the hotel...

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Helpful?
Thank Pierre C
Emilie D, Manager at Ibis London Shepherds Bush, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit and look forward to seeing you again in the near future. Kind regards, Izabela Biernaczyk

Brisbane, Australia
Reviewed 28 December 2014

We stayed here for four nights in mid November and were pleased with our stay. Compared to the cost of other hotels in London it represented good value for money. It is very close to the Shepherds Bush tube station and lots of restaurants and a huge Westfield in the area. If it was your first time in London you...

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Helpful?
2Thank Summer070707
Emilie D, Manager at Ibis London Shepherds Bush, responded to this review

Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Kind regards, Izabela Biernaczyk

Reviewed 25 December 2014 via mobile

We decided to stay here for some christmas shopping at the nearby Westfield shopping centre and also because we could easily get back to Heathrow Airport. Check-In was smooth and friendly and our room was clean with twin beds as requested. I like the refurbished Ibis rooms with proper beds and bathroom-cabins, only drawback was the noise level from adjacent...

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Helpful?
1Thank londonmatDE
Emilie D, Manager at Ibis London Shepherds Bush, responded to this review

Thank you for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Izabela Biernaczyk

Wivenhoe, United Kingdom
Reviewed 22 December 2014

Let’s start with the plusses. The bed was comfortable, the room was warm and the shower worked fine. The room and common areas appeared fairly clean and tidy. The hotel was in great location for a gig at the O2 Shepherd’s Bush. However, it was the sheer incompetence of the staff that spoiled our stay. On checking in the young...

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1Thank Musemonster
Emilie D, Manager at Ibis London Shepherds Bush, responded to this review

Dear Guest, I’m so sorry that you were disappointed by your experience saying with us at ibis shepherd's Bush. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, but feel free to contact me on h7813-gm@accor.com. Kind regards Izabela Biernaczyk

Adelaide, Australia
Reviewed 20 December 2014

Review collected in partnership with Accorhotels.com
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1Thank Andrew W
Emilie D, Manager at Ibis London Shepherds Bush, responded to this review

London, United Kingdom
Reviewed 19 December 2014

I stayed here for two nights in December 2014 while I was moving house. I needed a hotel near the Green. It's overpriced for what it delivers. Good points: the room was clean and a reasonable size. Less good: breakfast was a little uninspiring, luckily I had found a good B&B rate so it was in effect free. Not good:...

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Helpful?
Thank Stephen H
Emilie D, Manager at Ibis London Shepherds Bush, responded to this review

I’m sorry we failed to live up to your expectations. The team and I appreciate your feedback and we are addressing the issue. Thank you once again for sharing your experience. Best regards Izabela Biernaczyk

New Delhi, India
Reviewed 18 December 2014

Visited Hotel Ibis London Shepherd's Bush and stayed for 5 days during a business trip to London. The best part is the location of the Hotel. It is located just near to the Shepherd's Bush Tube station and is very close to other market option. its just walking distance from tube and it really made the stay very convenient since...

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Helpful?
Thank nvkhurana
Emilie D, Manager at Ibis London Shepherds Bush, responded to this review

I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future. Kind regards, Izabela Biernaczyk

Cologne, Germany
Reviewed 13 December 2014

I stayed at this hotel for two nights. The hotel is pretty new, has new furnishings and is close to the Tube station Shepherds Bush (it takes about 30 minutes to Liverpool Street Station). Room rates aren't cheap but compared to the general price and quality level in London they're acceptable. Room: I was surprised by the room size as...

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Helpful?
2Thank DoK_11
Emilie D, Manager at Ibis London Shepherds Bush, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our breakfast didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. Best regards, Izabela Biernaczyk

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to ibis - feel good at a great priceIbis London Shepherd’s Bush is our latest London hotel, located few meters to Westfield Shopping Centre, close to BBC TV Centre, Hammersmith and Noting Hill.The hotel offers 128 inviting modern rooms (100% non smoking) with comfortable beds "Sweet Bed" by Ibis TV with freeview, free Wi-Fi, tea & coffee facilities, bathroom with shower.Enjoy a treat in our innovative restaurant concept "Fogg's" which serves modern and international dishes from “around the world” or in the bar which is perfect for coffee, pre-dinner drink with our “tapas” daily counter or light meal in a cozy atmosphere. ... more   less 

Additional Information about Ibis London Shepherds Bush

Address: 3 - 5 Rockley Road, London W14 0DJ, England
Region: United Kingdom > England > London > Hammersmith / Fulham
Price Range: $130 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Shepherds Bush 3*
Number of rooms: 128
Reservation Options:
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Hotel Style:
#41 Green Hotel in London
#79 Best Value Hotel in London
#161 Family Hotel in London
#176 Romantic Hotel in London
#195 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Shepherds Bush staff and other travellers.
43 questions
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Overmere, Belgium
Exeter, United Kingdom
over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor overlooking playground was very quiet”
 of 5 bubbles BexEee, 23 Nov 2016 | Read review
“A room some distance from the lift is recommended for a quieter night.”
 of 5 bubbles DaveE17, 31 Aug 2016 | Read review
“The hotel is on a residential street but the even numbered bedrooms are to the rear of the hotel.”
 of 5 bubbles PMDCork, 8 Jul 2016 | Read review
“Rooms are pretty much uniform as far as we could see - keep the window closed to reduce the sound in the morning”
 of 5 bubbles Rossergruffydd, 1 Jul 2016 | Read review
“Higher floor away from a lift with a little view that lures you to a lively Bush life!”
 of 5 bubbles BibkaHorvath, 22 Jun 2016 | Read review
5 of 5