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Charlotte Street Hotel

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#35 of 1,078 Hotels in London
Certificate of Excellence
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Charlotte Street Hotel
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621 Reviews from our TripAdvisor Community

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Showing 564: English reviews
Husbands Bosworth, United Kingdom
Reviewed yesterday NEW

We were treated to lunch on Sunday by friends who were resident at hotel. Two other guests were late, so we decided to order starters. Soon after, the others arrived but it was no problem to add their starters. Our waiter was very good. All food was scrummy. We were seated at a large circular table in bar area, which...

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Thank ele s
Philadelphia, Pennsylvania
Reviewed 5 days ago NEW

My wife and I were referred to the Firmdale Hotels from a friend who is in the hospitality biz and had spent a few years in London. She had not stayed at the Charlotte Street location , but we are certainly glad she recommended. It was a special occasion for us and we could not have dreamed-up a more satisfying...

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1Thank kleb94
Nick H, General Manager at Charlotte Street Hotel, responded to this review

Dear Larry and Eva, Thank you for your wonderful review, I am so pleased to hear that you enjoyed staying with us and will share your kind comments with the team, they will be delighted. We look forward to welcoming you back to Charlotte Street Hotel very soon. Kind regards, Nick Hamdy General Manager

Toronto, Canada
Reviewed 3 weeks ago via mobile

Charlotte Street Hotel is one of my favorite places to stay in London, excellent location and the cozy decor makes it feel like home Nice extra touches like pillow spray and candles left as gifts Extremely comfy beds and modern bathrooms The drawing room downstairs is a great place to meet friends or colleagues for a drink (love the Honesty...

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Thank NinjaTourist
Nick H, General Manager at Charlotte Street Hotel, responded to this review

Thank you for your review and feedback, I am so pleased to hear that you enjoy staying with us and will share your kind comments with the team, they will be delighted. We look forward to welcoming you back to Charlotte Street Hotel very soon. Kind regards, Nick Hamdy General Manager

Mexico City, Mexico
Reviewed 3 weeks ago via mobile

What seemed like a lovely hotel in Fitzrovia ended up being very disappointing for me. Just before I stepped into the bed of what seemed to be a nice hotel room I realised that there was a condom left next to the bed. Disgusting. The Manager did nothing but to change me to another room but at the end the...

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2Thank Paulina V
Nick H, General Manager at Charlotte Street Hotel, responded to this review

Dear Paulina, Thank you for taking the time to speak with me today. I hope to welcome you back to Charlotte Street Hotel very soon. Warmest regards, Nick Hamdy General Manager

Hartford, Connecticut
Reviewed 3 weeks ago

We stayed at Charlotte Street in mid-October 2016, and couldn't have had a better experience. The hotel itself is charming and cozy, excellently maintained and appointed, and has all the character you could hope for. The staff is excellent, the restaurant and bar are superb (we didn't have a bad meal, breakfast lunch or dinner), and the room was ideal....

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Thank juliangross
Nick H, General Manager at Charlotte Street Hotel, responded to this review

Dear Julian, Thank you for your review and feedback, I am so pleased to hear that you enjoyed your stay with us and will share your kind comments with the team, they will be delighted. We look forward to welcoming you back to Charlotte Street Hotel very soon. Kind regards, Nick Hamdy General Manager

Brighton, United Kingdom
Reviewed 4 weeks ago

Visited as friends were staying here. We met in the bar where we had some wonderful cocktails. We were told the room was lovely but a little noisy..would recommend to anyone looking for a bit of luxury.

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Thank robert822016
Nick H, General Manager at Charlotte Street Hotel, responded to this review

Dear Robert, Thank you for your review and feedback, I am so pleased to hear that you enjoyed your stay with us and will share your kind comments with the team, they will be delighted. We look forward to welcoming you back to Charlotte Street Hotel very soon. Kind regards, Nick Hamdy General Manager

London, United Kingdom
Reviewed 4 weeks ago

stayed here for my girlfriend's anniversary, bedroom was very nice, not too small & in room dining was delicious. we had breakfast downstairs which was very good as well. only problem is the walls are not totally soundproof so you can hear a bit the noises from corridor. but excellent stay otherwise!

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Thank jrivers19788
Nick H, General Manager at Charlotte Street Hotel, responded to this review

Thank you for your review and feedback, I am so pleased to hear that you enjoyed your stay with us and will share your kind comments with the team, they will be delighted. We look forward to welcoming you back to Charlotte Street Hotel very soon. Kind regards, Nick Hamdy General Manager

Market Drayton, United Kingdom
Reviewed 1 November 2016 via mobile

The Firmdale Hotels in London are all wonderful but Charlotte Street is a cut above! The staff and service here goes above and beyond-so friendly yet professional, they take a real pride in their hotel. The bar and restaurant are alive with such a great vibe, the bartenders mix mean cocktails with a smile. We stayed for my birthday in...

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Thank Janine H
Nick H, General Manager at Charlotte Street Hotel, responded to this review

Dear Janine, Thank you for your review, I am so pleased to hear that you enjoyed your stay with us and will share your kind comments with the team, they will be delighted. We look forward to welcoming you back to Charlotte Street Hotel very soon. Kind regards, Nick Hamdy General Manager

London, United Kingdom
Reviewed 30 October 2016

I took my mum for high tea on a Thursday afternoon as a treat for both of us. When I booked, I requested to be in the lobby and as soon as we arrived they took us there . A beautiful lounge . My mum is a vegetarian . We had one regular afternoon tea and a vegetarian one. It...

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Thank Stephanie M
Nick H, General Manager at Charlotte Street Hotel, responded to this review

Dear Stephanie, I am delighted to read that you enjoyed your time in the hotel and Oscar, thank you for your review and we look forward to welcoming you back again soon. Kind regards, Nick Hamdy General Manager

Reviewed 30 October 2016 via mobile

Our second stay in this nice hotel was not to our satisfaction. 1) our room was next to the elevator on one side and next to hotel's AC system on windows side, although we reserved the room 6 months ago and we have specifically requested a silent room 2) On the second day of our stay, our room was not...

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Thank Renan Ö
Nick H, General Manager at Charlotte Street Hotel, responded to this review

Dear Renan, Thank you for your feedback. I would really appreciate the opportunity to discuss these issues with you, please do contact me directly on nickhamdy@firmdale.com. Kind regards, Nick Hamdy General Manager

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Staying in Fitzrovia

Neighbourhood Profile
Fitzrovia
This sophisticated and sociable slice of Central London is a shopper’s paradise, offering the latest fashions, gadgets, and souvenirs. Fitzrovia is conveniently located between the major retail thoroughfares of Regent Street to the west and Tottenham Court Road to the east, with a handful of well connected Tube stations dotted around the area for easy transport. This neighbourhood is a favorite among foodies as well, with an impressive number of quality restaurants, pubs, cafes and food shops vying for your patronage – especially along Charlotte Street and near Goodge Street Station.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Breakfast Available
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Charlotte Street Hotel is situated in the media neighbourhood just north of Soho. It is a minute's walk from leafy Soho Square and the theatre district, within easy reach of the financial centre and is surrounded by some of London's best bars, restaurants and cafes. Designer Kit Kemp has used a 'Bloomsbury Group' theme throughout the hotel which features original art from the period and a mural in the brasserie reflecting scenes of 'contemporary London life'. ... more   less 

Additional Information about Charlotte Street Hotel

Address: 15-17 Charlotte Street, London W1T 1RJ, England
Region: United Kingdom > England > London > Fitzrovia
Price Range: $453 - $904 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Charlotte Street Hotel 4.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Charlotte Street London
Hotel Charlotte Street
Hotel Style:
#19 Business Hotel in London
#19 Romantic Hotel in London
#34 Luxury Hotel in London
#35 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Charlotte Street Hotel staff and other travellers.
4 questions
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Washington, DC
Rowley Regis, United Kingdom
over a year ago
Rowley Regis, United Kingdom
over a year ago

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Questions? Get answers from Charlotte Street Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top Floor front - looking out on Charlotte Street”
 of 5 bubbles U260CGmichaell, 11 Oct 2016 | Read review
“We stayed in a Luxury Room on the 4th floor with king bed and room was spacious and very quiet, overlooking charming rooftops.”
 of 5 bubbles kaskid2016, 23 Sep 2016 | Read review
“Room number 400... Like a mini apartment!”
 of 5 bubbles charlottepH6784BI, 13 Sep 2016 | Read review
“the bigger the better”
 of 5 bubbles reevo2015, 6 Sep 2016 | Read review
“If you care to have a quiet room, book a room facing the back. There are no views so back or front should not matter.”
 of 5 bubbles RIB818, 14 Aug 2016 | Read review
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