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Park Plaza Riverbank London

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Park Plaza Riverbank London
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4,306 Reviews from our TripAdvisor Community

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Showing 3,880: English reviews
A TripAdvisor Member
Reviewed yesterday NEW via mobile

Visited the Park Plaza to dine at Chino Latino this Saturday and I must say that the level of customer service I received from Romero was EXCELLENT!! I needed to find a place to park near the hotel and he directed me on where to park so easily! Very friendly! Made me feel very welcome! And I hadn't even entered... More 

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Thank A TripAdvisor Member
Halifax, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW via mobile

I visited with my Mother while seeing family in the city. The hotel was a nice base to use for that, ideally placed on the riverbank and it was nice to see the river change every time we came in or out. Sadly we didn't have a river view but as we mostly used it for sleeping it wasn't an... More 

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1 Thank Jenny_Vosper
Formby, United Kingdom
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW via mobile

Walked into the hotel to find both escalators being worked on ? Booked in at reception and given room 833 very friendly and helpful staff. Went up to our room clean and modern but with an outlook on a building site but no problem as very quiet. Generally the hotel seemed to be in a state of change as on... More 

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1 Thank Ajohnst4
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking the time to share your feedback with us. I am pleased that you have enjoyed your stay and the special attention received from our staff.I've taken note of your review so that we can improve on the points you've raised. Kind regards, Iness Lannaja Guest Relations Manager More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

The hotel itself, lobby and bar/ restaurant is extremely nice and modern. The room is a let down, for £170 a night all you are really paying for is the great location. The beds were so uncomfortable we slept on top of the duvet for extra comfort! No mattress protector just a sheet on the bed? I don't think this... More 

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1 Thank sarahe3110
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking the time to leave your feedback on your recent stay, I'm disappointed that not all aspects of your stay were satisfactory. Do not hesitate to contact the Guest Relations team at pprlgr@pphe.com in order to provide us with further details on the points you’ve raised. Kind regards, Iness Lannaja Guest Relations Manager More 

Los Angeles, California
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW via mobile

I wanted to include "friendly staff" as n my review title because I noticed many people complained about staff and service. My wife and my self had a great experience with the staff. Extremely friendly and very helpful. Didn't have and problems with water or heaters. Room size is decent and bathroom is great. The ncluded bathtub and a shower... More 

Helpful?
Thank NueiratB
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff. I hope I'll have the pleasure to welcome you back very soon. Kind regards, Iness Lannaja Guest Relations Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Park Plaza Riverbank London

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: $173 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Riverbank London 4*
Number of rooms: 494
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#270 Luxury Hotel in London
#272 Business Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza Riverbank London staff and other travellers.
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Questions? Get answers from Park Plaza Riverbank London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“building site opposite room 333 until end december 2017”
 of 5 bubbles jmsnjms, 1 Dec 2016 | Read review
“Room 722 has restricted views”
 of 5 bubbles B4Home, 1 Dec 2016 | Read review
“Go somewhere else if you can”
 of 5 bubbles drewdock, 23 Nov 2016 | Read review
“Rooms with view...”
 of 5 bubbles Emmalewis965, 22 Nov 2016 | Read review
“Only consider a river view room and that way you are well away from the lifts”
 of 5 bubbles GillM434, 22 Nov 2016 | Read review
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