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Park Plaza London Riverbank

Agoda.comUS$151*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$182*
US$151*
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US$155*
US$154*
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4,943 Reviews from our TripAdvisor Community

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Showing 4,422: English reviews
Reviewed 11 May 2016

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank Emilio E
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

London, United Kingdom
Reviewed 11 May 2016

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank Felice L
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Cebu City, Philippines
Reviewed 10 May 2016

Location wise, average. Not much food around the area. We had to walk 40 minutes to find a good steak house - though the concierge said it will only take 15 minutes. Concierge service is average. Staff average, not very friendly but I guess London is not known for its friendliness. Breakfast is standard English breakfast, average. Overall, the hotel...

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Helpful?
Thank TAGT2010
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear TAGT2010, Thank you for your review. We were extremely sorry to read of your disappointing stay. Your overall experience falls far short of the standards we strive for and which you can rightfully expect from us at Park Plaza Riverbank. I would very much welcome the opportunity to discuss this with you further and invite you to contact me...

Reviewed 10 May 2016 via mobile

Loved every moment. We came here for our 4th anniversary and was given free champagne and chocolates. The staff cannot do more for you, The service was excellent and the bath wow! Would highly recommend. Try and book the executive room with river view

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Helpful?
Thank Danielle C
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Danielle, Thank you for taking the time to review your recent stay at Riverbank, I'm so pleased to learn you had an enjoyable stay and were impressed by the service philosophy of the staff at the hotel. I hope we have the opportunity to welcome you back again in the near future. Kind regards, Joe Cunningham Guest Relations Manager

Edinburgh, United Kingdom
Reviewed 10 May 2016 via mobile

Stayed here for two nights. Room 937 was basic and the carpet seemed stained. Been woken up early in the morning and could not sleep at all as we normally had late nights due to construction happening in front of our window room. There was also staff drilling whatever it is so that made it more annoying. Did not try...

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Helpful?
Thank Nico L
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Nico, Thank you for taking the time to leave your feedback on your recent stay with us. I'm sorry to read that you did not fully enjoy your visit. If you could take a moment to forward your comments and your reservation details to the guest relations team at pprlgr@pphe.com, we will be able to further investigate the issues...

Abergele, United Kingdom
Reviewed 9 May 2016

Review collected in partnership with Park Plaza Hotels
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Thank hazelj72
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Washington DC, District of Columbia, USA
Reviewed 9 May 2016

Review collected in partnership with Park Plaza Hotels
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Thank G1783UUroberto
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Reviewed 9 May 2016

Review collected in partnership with Park Plaza Hotels
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Thank Jaymee-leigh W
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Hanoi, Vietnam
Reviewed 8 May 2016

A mid-week business stay. Entering the hotel you are given a sense of luxury, however, the room was just not in keeping. The thin walls (noted by the ‘fun loving’ ;-) couple next door, a cigarette burnt and stained carpet coupled with warm red lighting scheme from the window surround gave me the feeling like I was spending a few...

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Thank Rab D
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Rab, Thank you for taking the time to leave your feedback on your recent say, I'm disappointed that not all aspects of your stay were satisfactory. Should you have a moment to share your comments with the Guest Relations team at pprlgr@pphe.com, this will enable us to follow up on the issues you mentioned. Kind regards, Joe Cunningham Guest...

Sheffield, United Kingdom
Reviewed 8 May 2016

Shame about the building works. No communication prior to arrival. Room lacked natural light and was unable to have curtains open due to rooms looking into ours. Shower leaked when in use but other than that no other faults. Lack of tea bags in the room only replenished milk and biscuit. Bed wasn't that comfy far too soft and the...

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank laurabG5800RF
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear laurabG5800RF, Thank you for taking the time to leave your feedback on your recent stay with us. I'm sorry to read that you did not fully enjoy your visit. If you could take a moment to forward your comments and your reservation details to the guest relations team at pprlgr@pphe.com, we will be able to further investigate the issues...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: $227 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#269 Luxury Hotel in London
#272 Business Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza London Riverbank staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We emailed ahead of time requesting a king bed and they very graciously accommodated our request.”
MartiniGirlSeattle, 23 May 2017 | Read review
“If you like views see if you can get a room that overlooks the Thames”
Sunny636, 22 May 2017 | Read review
“Book river facing rooms. Other rooms are also good though.”
raviraj1965, 20 May 2017 | Read review
“Superior Double Room 925 had a view of the other building but if you're not too bothered about that, then I highly recommend”
141martinl, 16 May 2017 | Read review
“Our room is facing another set of rooms with no privacy so keep your blinds closed at all times”
SKYEG91, 15 May 2017 | Read review
5 of 5
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US$151* /night
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Prices are for 1 room, 2 adults
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