ibis London City - Shoreditch

ibis London City - Shoreditch

Traveller (964)
Room & Suite (423)
Foggs Bar and Restaurant at the Ibis London City
Dining (125)

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About

4.0
#380 of 1,140 hotels in London
4.2 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.0 of 5 bubbles
Value
The Ibis London City is ideal for tourist or business stays. Located in the centre of London's financial district, 20 m from Aldgate East station, it is a few steps from Liverpool St, the Tower of London and the celebrated Tower Bridge. It has 348 rooms,including 19 accessible rooms. The hotel has a restaurant and also a bar offering snacks 24 hours, 7 days. The hotel offers Free Wifi throughout. Public undercover parking close by.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
24-hour security
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Kids' meals
Snack bar
Shared lounge / TV area
Express check-in / check-out
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Hair dryer
Safe
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
3.0 of 5 stars
Languages Spoken
English, French, Russian, Spanish and 4 more

Location

5 Commercial Street, London E1 6BF England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
London City Airport
Heathrow Airport
27.1 km
See all flights
Aldgate East
1 minUnderground
4.0
4.0 of 5 bubbles5,063 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Ibis London City - Shoreditch strikes a chord with guests for its vibrant atmosphere, bolstered by live music and an eclectic playlist, although some guests note the rooms can be noisy. The hotel's location earns high marks for its convenience to local attractions and transit. While the rooms are celebrated for cleanliness, opinions on their size and occasional maintenance issues are mixed. Service is largely commended for its professionalism, but not without a few hiccups in consistency. Travelers find the amenities sufficient, yet some mention Wi-Fi troubles and basic bathroom setups.
Location
Central
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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5,063Reviews106Q+A100Room tips
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Detailed Reviews
Tothemoon wrote a review Jul 2021
Scotland, United Kingdom26 contributions3 helpful votes
5.0 of 5 bubbles
Myself and daughter stayed for 2 nights. Room was perfect size, spotless and super quiet (first night was the England game and thought we might hear celebrations ha) didn’t hear a peep - I also loved that the hotel had the football showing on a projector and had set the foyer up and decorated (although we weren’t team England) I thought it was a really nice touch - well done England ha moving on, the staff couldn’t be more helpful and kind and allowed us to keep our room late for £10. Aldgate East and Aldgate underground stations are literally mins away which was so handy for travelling around london. I was sad to leave. Thank you all staff we hope to visit again soon
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dawn K wrote a review Jul 2021
Consett, United Kingdom120 contributions86 helpful votes
5.0 of 5 bubbles
Great hotel, lovely staff.Reception very efficient. Early check in was £10 well worth it not to carry cases around. Rooms spacious and had everything we needed. Comfy beds,lovely towels. Kettle and complimentary drinks were appreciated. Booked a late checkout £10 till 5pm so we cud leave bags all day and look around Shoreditch then pick up bags straight on tube and back to station. Location to Spittalfields 5 mins.Brick Lane 10 mins. Fab cafe around the corner Noras cafe amazing breakfast.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Kanesha B wrote a review Jul 2021
Kingston-upon-Hull, United Kingdom9 contributions2 helpful votes
4.0 of 5 bubbles
We were put into this hotel after ours mysteriously closed the night before we were due to visit.

We were in room 105 which was an internal room which faced out onto a courtyard type of thing which meant that we didn’t get much if any external noise.

We didn’t get fresh towels over the 3 days we were there but the room itself was very clean and spacious!

The room got very hot and the air con was a god send, but it was very noisy! The TV worked fine except we couldn’t connect our devices to it even though it said you could so we weren’t able to watch a movie and had to stick to watching normal TV.

On our checkout day we asked if we could leave our luggage and was told it wouldn’t be possible as they don’t have a luggage store, but told us that we could pay an extra £10 to keep our room until 5pm. In the end we paid it as it worked out cheaper than using a left luggage at the station, but I couldn’t see why our original hotel (Ibis Budget Whitechapel) had a luggage store but this one didn’t? Seemed like a money making operation to me.

Other than that, decent location, good tube services, 2 mins walk to the hotel from Aldgate East. Tesco Express downstairs to get necessities if needed.
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Date of stay: June 2021Trip type: Travelled with friends
Room Tip: Ask for an internal room to avoid noise from the street.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hayley S wrote a review Jun 2022
1 contribution
2.0 of 5 bubbles
we stayed at london ibis Shoreditch for one night over the jubilee week. check in was very easy and simple, and we found our room easily. however, once entering our room, we found a lot of faults. first of all, we found a long brown hair on our bathroom pod door, as well as a pubic hair on our toilet seat (we had not used this toilet since arriving). we then discovered that there were coffee stains all on the curtains, which is not a very appealing look. due to this, we felt that the room was not to the best of it’s hygiene, so off we went to the shops to buy our own pillowcases, blankets and some disinfectant spray to make us feel safer. when we got back from the shop, we went downstairs into the lounge/eating area, we found this quite nice and relaxing, with comfy sofas and a good selection of beverages. however. we ordered a domino’s for our tea, and we ate it in our hotel room. once finishing, we realised that our room only contains two small bins which are the size of a plant pot, funnily enough, you cannot fit pizza boxes in plant pots. the beds are also very small, me and my friend stayed the night so we asked for two single beds, but they were very narrow and it was hard to get comfortable without feeling like you’re going to fall off.
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bryan J wrote a review Jan 2020
Selby, United Kingdom12 contributions18 helpful votes
3.0 of 5 bubbles
Staff are friendly. Room was quiet. Decent beer in the bar, for hotel standards. That's the positive really. The room was cold and AC on heat all evening didn't improve it much. Bathrooms are plastic pods, like a caravan crashed in the corner of your room. Wardrobe is like the kids section of IKEA. Not sure where all the positive reviews become from, it's a box, with a plastic bathroom and a telly on the wall.. if that's all it takes to get 5* then the bar is set low...

Pizza in the restaurant was slightly burnt underneath and loaded with too much chewy cheese on top of a biscuit crust.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
srose88 wrote a review Nov 2022
Bishops Stortford, United Kingdom115 contributions47 helpful votes
4.0 of 5 bubbles
Great location within minutes walk to train station. Tesco express next door which is handy.
Average room, with very small ensuite (made mostly of plastic, shower only.)
I was impressed that we weren't disturbed by any noise, what with its location.
You can't seem to control the rooms temperature although it has an air con unit / temperature dial. There's a note next to it saying you can ask for a fan or heater at reception.
We used a BuyAGift voucher (£89)which was a good deal, I'm not sure I would have paid the £233 other websites were showing, this was a week day stay.
The overall rating was bumped up by the amazing buffet breakfast. Continental, hot English breakfast, and a variety of hot & cold drinks.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PollyAnne2 wrote a review Feb 2020
19 contributions5 helpful votes
5.0 of 5 bubbles
Going to a concert at the Barbican Centre, London on the 20.02.2020, I needed to stay in London overnight. I found this IBIS to be reasonably priced, clean, modern with the facilities I would like. Of course being a hotel of a lower price, I worried at first. But I need not have worried. On arriving there were staff there to greet me, and at all times they were friendly and helpful even calling a taxi for me when I needed one. There were lifts up to the rooms which were secure with the desired facilities. The hotel was spotlessly clean. There was a bar downstairs so that friends and I were able to have a drink together after arriving back at the hotel late after the concert. In the morning I had breakfast, which consisted of a large variety of foods. More than I could have eaten. Certainly I cannot find anything to complain about this hotel. I would recommend this to anyone who needs to stay in that area.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steph S wrote a review Jun 2021
Swansea, United Kingdom98 contributions71 helpful votes
5.0 of 5 bubbles
Stayed in a standard room with 1 double and 1 single/pull out bed. Room was compact but was fine for the 3 nights my children and I stayed. Room had everything needed, coffee, iron, hairdryer and a good size TV. Room (238) was street facing but no issue with noise at all. Bed was really comfy so we all had great nights sleep which was needed after long days exploring. Shower was decent and although bathroom would steam up within minutes after use would be normal again. The only issue was that there was no plug where the coffee making facilities were so I had to put the kettle on the floor in front of the mirror. Minor inconvenience and not sure whether that was an issue because furniture was moved to accommodate the additional bed?!

Location was excellent. Right next to the station which is on the District and Hammersmith line. So perfect for those wanting to explore London. Quite a few sites within walking distance also.

I was also able to check out late for £10 which meant our mini holiday lasted longer without stressing about our luggage. Can't fault the staff either who were helpful and polite. All in all for the price, location, amenities etc it was perfect and I wouldn't hesitate to recommend or stay there again if the price was similar to what I paid.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jack H wrote a review Nov 2022
Playa d'en Bossa, Spain21 contributions6 helpful votes
5.0 of 5 bubbles
Perfectly located for my work trip . Located near Aldgate station and quick and easy check in / out.

Rooms have everything you need and adapter / phone charger next to the bed

Richard was helpful on arrival with a early check in as we arrived early.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hhsol wrote a review Sep 2022
Idstein, Germany1,303 contribution172 helpful votes
+1
3.0 of 5 bubbles
First of all the location is great! The neighborhood is so cool, and the tube is literally under the hotel. There is also a small supermarket and a number of small restaurants. The room is small but not tiny, beds were ok and the air conditioning was good. However it was not totally clean, from hair in the shower to old disgusting chocolate on the spoons in our room. The cleaning lady also made it a habit to knock on our door every morning and wake us up early so she can “clean” it. So rude!!!!
The rest of the staff were very very nice and helpful, so just take her out and you’re fine…
Breakfast was ok, I would love to get some fresh vegetables, but it’s England, so we made it on cooked full English.
If you are on a budget- it’s a nice hotel , not my first choice, but definitely ok .
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from SarahLangton
West Clandon, United Kingdom64 contributions28 helpful votes
No, but it’s very close to a Aldgate East tube station, we found we could get everywhere we needed using the tubes and trains.
Answer from Samantha R
Bradwell-on-Sea, United Kingdom19 contributions2 helpful votes
No, it's the centre of London. I would not recommend you bring car.
mkbg2018 asked a question Jun 2022
Liverpool, United Kingdom
Is there baggage store after checkout?
Answer from Björkis
Malmö, Sweden
Yes, just ask at the reception when you check out. We used it when we stayed there.
Answer from oscar_jacob
Sudbury, United Kingdom46 contributions18 helpful votes
I believe every room has its own bathroom. You need to pay for early and late check in/out in order to leave your bags safely. Unfortunately late check out can’t be booked in advance, you need to ask when you check in, I believe. We requested early check in when we made the booking so we could drop our luggage and go off for the day. We were then able to secure one room as late check out so we could do the same on our last day. There was a £10 fee I think?
279AidanR_12 asked a question Jan 2022
Dublin, Ireland4 contributions2 helpful votes
Coeliac friendly
Answer from Laurella Walker
Winchester, United Kingdom1,722 contribution595 helpful votes
You would need to speak to the Hotel directly for them to advise 👍
carolina wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Confiem! E podem ficar tranquilos. Pois o hotel é muito bom. "
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Paul W wrote a tip May 2024
London7 contributions
5.0 of 5 bubbles
"Try for quiet room on higher floor as busy neighbourhood."
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Simge S wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"There is no slippers and mini fridge in the rooms do maybe you can bring your own flipflops"
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Cristina C wrote a tip May 2024
San Jose, Costa Rica3 contributions1 helpful vote
4.0 of 5 bubbles
"Avoid breakfast if you are in a hurry or the hotel is fully booked"
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Ann P wrote a tip Mar 2024
15 contributions
5.0 of 5 bubbles
"Fun drop off options with left lane driving coming from Heathrow as hotel is on right side; good 'alley' options from my specialized drivers"
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PRICE RANGE
C$189 - C$383 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis london city hotel london, accor london city
LOCATION
United KingdomEnglandLondonEast End / East London / Whitechapel
NUMBER OF ROOMS
348
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ibis London City - Shoreditch - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about ibis London City - Shoreditch
Which popular attractions are close to ibis London City - Shoreditch?
Nearby attractions include Secret Studio (0.2 km), AIM - Revolutionary Escape Rooms (0.3 km), and Moonshine Saloon (0.4 km).
What are some of the property amenities at ibis London City - Shoreditch?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at ibis London City - Shoreditch?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at ibis London City - Shoreditch?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at ibis London City - Shoreditch?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to ibis London City - Shoreditch?
Conveniently located restaurants include Pizza Union Spitalfields, Nora Cafe, and Pizza Union Aldgate.
Are any cleaning services offered at ibis London City - Shoreditch?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at ibis London City - Shoreditch?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to ibis London City - Shoreditch?
Many travellers enjoy visiting Houses of Parliament (4.0 km), Tower of London (0.9 km), and Churchill War Rooms (4.2 km).
Is ibis London City - Shoreditch accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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