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Comfort Inn and Suites King's Cross / St. Pancras

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292 Reviews from our TripAdvisor Community

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Showing 224: English reviews
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Ljubljana, Slovenia
Reviewed 2 weeks ago

Are we speaking about the same hotel, i.e. in St. Pancras, Comfort Inn ? When I checked the travelers photos, these are exactly as I experienced them (tired, small, dirty) but when I look at profession photos, these are not the same. The reception room is different. Location is really great, however all the other stuff is rather poor. Price...

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Helpful?
Thank ErosSlovenija
Kamila B, General Manager at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Eros, Thank you very much for candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It's regretful to hear the disappointment towards your experience. Wold you like to contact me directly in order to discuss your stay in details? Look forward to...

Madrid, Spain
Reviewed 4 weeks ago

The staff are excellent. They make you feel comfortable from the very beginning. The rooms could be bigger, but the location is excellent - only 5 minutes away from King's Cross. Suites are well-equipped. The price is reasonable.

Review collected in partnership with this hotel
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Helpful?
Thank manueli896
Kamila B, General Manager at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Manueli, Thank you very much for taking the time to share your recent experience. We are very pleased that you enjoyed your stay with us. I greatly appreciate your comments. Our hotel is located closely to most of London attractions and I'm glad you found it very helpful. Please reach out to me directly if you would be willing...

Zurich, Switzerland
Reviewed 18 February 2017

This hotel has a great location. The rooms a modern and clean. The staff are very friendly and helpfull. The breakfast was okey. Our room was without a window that's why it was very dark. In the morning it was very loud outside our room.

Review collected in partnership with this hotel
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Helpful?
Thank 719oliviaz
Kamila B, General Manager at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Guest, Thank you for your review and rating. I am pleased you found the team welcoming and helpful. I am pleased that you enjoyed your stay. We look forward to welcoming you again in the future. Warmest regards, Kamila B / General Manager

Woodbridge, United Kingdom
Reviewed 13 February 2017 via mobile

I suppose it does what it says on the tin Beds are comfy but really small for a big chap like myself and the rooms are called suites which are a little misleading But service is great, location is perfect for Eurostar or just a break in London

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Thank Foodmad20
Kamila B, General Manager at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Guest, Thank you very much for taking the time to share your recent experience with us. We are delighted that you enjoyed yourselves and that the team, hotel and location made the stay a memorable. We look forward to welcoming you again in the future. Warmest regards, Kamila B/General Manager

Mississauga, Canada
Reviewed 1 February 2017

This is by far the worst experience I have had in a hotel. The location is nice, but everything else sucked! I stayed for 6 days and the TV didn't work properly any of the days. The staff were more apologetic than helpful - I guess they can't do much with poor management. The rooms are very small - don't...

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Helpful?
1Thank Iqra S
Kamila B, General Manager at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It's regretful to hear the disappointment towards your experience. Wold you like to contact me directly in order to discuss your stay in details? Warmest regards...

Kuopio, Finland
Reviewed 26 January 2017

Average hotel near Kings Cross station. Our room was next to the breakfast room so it was a little noisy. Also the room was worn out. The air-conditioning was really hard to use and the air was a little stuffy. The staff offered to change us to another room, but the change would have been really inconvient to us because...

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Helpful?
Thank hannah601
Kamila B, General Manager at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Hannah, I read with great concern that your stay with us did not meet your expectations and that you experienced some issues during your stay. Your feedback certainly helps us to improve our customer experience. Thank you for taking the time to write to us. Warmest regards, Kamila B/General Manager

Heiloo
Reviewed 15 January 2017

Location was excellent in a quiet street very close to St Pancras where we arrived by Eurostar train. The room was quite small, but very clean. Quiet atmosphere. Service was good. Breakfast was okay for us, but do not expect too much of it.

Review collected in partnership with this hotel
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Helpful?
Thank couple388
Kamila B, General Manager at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Guest, Thank you very much for taking the time to share your recent experience with us. We are delighted that you enjoyed yourselves and that the team, hotel and location made the stay a memorable. We look forward to welcoming you again in the future. Warmest regards, Kamila B/General Manager

Knutsford, United Kingdom
Reviewed 8 January 2017

We were on a family outing to London and found this place on a web booking site. It is small but as we were essentially only sleeping there it suited us fine. We had a room on the top floor, lift didn't go up to there but that was fine, easy access via stairs, there are 2 rooms here (14...

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Helpful?
Thank Joeblack_Paul
Kamila B, General Manager at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Joeblack _ Paul, Thank you very much for taking the time to share your recent experience with us. We are delighted that you enjoyed yourselves and that the hotel and location made the stay a memorable. We look forward to welcoming you again in the future. Warmest regards, Kamila B/General Manager

Paris, France
Reviewed 21 December 2016

Excellent address for a 2, 3 nights stay in London. Hotel recently renovated, Great location close to St Pancras. Family rooms available. Great service. Do not expect high quality breakfast. The rest is perfect.

Review collected in partnership with this hotel
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Thank Guillaume F
Kamila B, General Manager at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Guillaume, Your willingness to share your recent experience is genuinely appreciated. We are delighted that you enjoyed your stay. It is a pleasure to announce that we will be implementing many upgrades to our breakfast within the next couple of months. We hope to serving you again in the future. Warm regards, Kamila B/General Manager

Naples, Florida
Reviewed 18 December 2016

For us the location was perfect. Euston and St Pancras/Kings Cross Stations are very convenient. We stayed for three nights on Choice Hotel points. We were not recognized as Choice Privileges members at check in and in fact we think the hotel held it against us that we were not paying guests.We arrived at noon and were promised a room...

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Helpful?
Thank cordyroy
Kamila B, General Manager at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Guest, Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues mentioned have been investigated and actions have already been taken. Our main priority is to be able to offer a very well-maintained and comfortable accommodation. It's regretful to hear the dissatisfaction towards your experience. Once again please accept our apologies. We look...

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Staying in Bloomsbury

Neighbourhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
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Amenities

Highlights
  • Breakfast included
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Breakfast included
Official Description (provided by the hotel)
Comfort Inn and Suites King's Cross / St. Pancras is your ideal place to stay in a central London hotel. The hotel has just been refurbished throughout and offers comfortable accommodation in central London near the St. Pancras Station for Eurostar London. ... more   less 

Additional Information about Comfort Inn and Suites King's Cross / St. Pancras

Address: 31-33 Argyle Street, London WC1H 8EP, England
Region: United Kingdom > England > London > Bloomsbury , Euston / Kings Cross /St Pancras
Price Range: $277 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Comfort Inn and Suites King's Cross / St. Pancras 4*
Number of rooms: 14
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Also Known As:
Comfort Inn And Suites Kings Cross
Comfort Inn & Suites Kings Cross Hotel London
Comfort Inn Kings Cross
Comfort Inn London
London Comfort Inn
Hotel Style:
#368 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn and Suites King's Cross / St. Pancras staff and other travellers.
5 questions
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Halifax, Canada
over a year ago

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Questions? Get answers from Comfort Inn and Suites King's Cross / St. Pancras staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not choose a family room in the basement. Check prices first. Location is great, but that's it.”
 of 5 bubbles ErosSlovenija, 12 Mar 2017 | Read review
“Room 14 or 15, there are no lifts or amenities close to the room, so quieter.”
 of 5 bubbles Joeblack_Paul, 8 Jan 2017 | Read review
“Another hotel”
 of 5 bubbles cordyroy, 18 Dec 2016 | Read review
“As there is a lift, probably the higher floors are best.”
 of 5 bubbles pixieh, 7 Dec 2016 | Read review
“Don't have them put you on the bottom floor or you won't sleep a wink.”
 of 5 bubbles EdithK_11, 28 Sep 2016 | Read review
5 of 5