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Plaza on the River

1,636 reviews
#277 of 1,081 Hotels in London
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Traveller (582)
Room & Suite (279)
Dining (38)
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Overview
  • Excellent69%
  • Very good18%
  • Average7%
  • Poor4%
  • Terrible2%
Travellers talk about
“chino latino”(61 reviews)
“river view”(87 reviews)
“big ben”(120 reviews)
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
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5.0 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,636)Write a Review
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Show reviews that mention
All reviewschino latinoriver viewbig benone bedroom suitelondon eyevauxhall stationpark plaza riverbankalbert embankmentwashing machinea small grocery storeroom servicefloor to ceiling windowsfull kitchenvictoria lineturndown servicebuilding workstar hotel
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11 - 15 of 1,442 reviews
Reviewed 4 weeks ago

When I originally booked through a hotel booking site, I did not get the type of room I wanted. I assumed all rooms had Thames view, but after reading more, it didn't seem to. I wanted to have a special trip with my wife and...More

Thank Jonathan U
Response from Gabriella_Kolber, Front Office Manager at Plaza on the RiverResponded 3 weeks ago

Dear Jonathan U, Thank you for your 5 stars review regarding your recent stay with us. I am happy to read that you enjoyed the stay as well as the view from your room. Your valuable feedback is much appreciated and we look forward to...More

Reviewed 4 weeks ago via mobile

I booked a single night stay for my wife and I in one of their 1 bedroom balcony suites. First impressions were great, and our concierge Alejandro couldn’t have been more helpful. Once we arrived in our room, we started to notice the general lack...More

1  Thank Churchill53
Response from Gabriella_Kolber, Front Office Manager at Plaza on the RiverResponded 4 weeks ago

Dear Churchill53, Thank you for your review about your recent stay with us. Please accept my sincere apologies for the issues caused. Your valuable feedback will be shared with the relevant departments in order for us to improve our customer service better. Could I kindly...More

Reviewed 4 weeks ago via mobile

Booked a suite for myself and two other members of my senior leadership team down for a conference having done so for a similar trip last April. I rang beforehand to speak to the hotel and check that the one bedroom suite could be split...More

3  Thank sunbather101
Response from Gabriella_Kolber, Front Office Manager at Plaza on the RiverResponded 4 weeks ago

Dear sunbather101, Thank you for your review about your recent stay with. Please accept my sincere apologies for the issue caused. I appericate that you requested 3 single beds in one bedroom apartment however, all our one bedroom apartments come with a king size bed...More

Reviewed 4 weeks ago via mobile

The best Hotel to pick if you like the view of the The river and Big Ben, easy to reach if you arrive to VAUXHALL UNDERGROUND STATION (Victoria-line) from the station just walk short distance DO NOT cross the river. best view of the British...More

Thank skymap99
Response from Gabriella_Kolber, Front Office Manager at Plaza on the RiverResponded 4 weeks ago

Dear skymap99, Thank you for your kind review regarding your recent stay at the Plaza on the River Hotel. I am happy to read that you were amazed with the view from your room. Your valuable feedback will be shared with the team, We look...More

Reviewed 4 weeks ago

This hotel is fabulous!!, we stayed with our 14 yr old son and had an amazing time! A few small issues which were dealt with immediately by the staff! Glass of Prosecco or juice on arrival, small box of chocs on my pillow every night,...More

2  Thank Max M
Response from Gabriella_Kolber, Front Office Manager at Plaza on the RiverResponded 4 weeks ago

Dear Max M, Thank you for your 5 stars review about your recent stay with us. I am delighted to read that you enjoyed your stay. We look forward to seeing you in near future ! Regards Harun Akin Reception Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$241 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in London
#74 Family Hotel in London
#175 Romantic Hotel in London
#203 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$241 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in London
#74 Family Hotel in London
#175 Romantic Hotel in London
#203 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (582)
Room & Suite (279)
Dining (38)
Pool & Beach (9)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
benjames82
28 December 2017|
AnswerShow all 3 answers
Response from Gabriella_Kolber | Property representative |
Dear benjames82, Thank you for contacting Plaza on the River. Please kindly note that our sister hotel, Park Plaza London Riverbank has superior twin and executive twin room, we have mostly apartments. Could you please... More
0
Votes
serena s
10 August 2017|
AnswerShow all 3 answers
Response from Gabriella_Kolber | Property representative |
Dear Serana S, Out two bedroom apartments have two bathrooms. The master bathroom has a bathtub and a walk in shower, while the second bathroom has walk in shower only. I hope this helps. Kind regards, Gabriella... More
1
Vote
25 June 2017|
AnswerShow all 7 answers
Response from Gabriella_Kolber | Property representative |
Dear Guest, Supplement charge is applicable for third adult sleeping on a sofa bed. If you book the room already for 3 people the price will be calculated already with the supplement charge. No fee applies for sofa bed for... More
0
Votes
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12345612
Room Tips
"Although more expensive rooms with a river view were amazing."
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"Some rooms have microwave ovens, Hobs and toasters so you could cook in"
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"specify river view"
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"Ask for the rooms with the view."
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