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Plaza on the River - Club and Residence

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#177 of 1,080 Hotels in London
Certificate of Excellence
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1,253 Reviews from our TripAdvisor Community

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Showing 1,104: English reviews
London, United Kingdom
Reviewed 26 July 2013

Great night, fantastic view, I had dinner with my girlfriend on the balcony, by the end of the evening she was my fiancé. Special thanks to the reception team who helped with everything on the day, my fiancé didn't have a clue we had a plan.

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Helpful?
1Thank dwayne d
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear dwayne d, Congratulations on your engagement. Wishing you the very best as you begin to plan your lives together. I hope we can welcome you back soon at Plaza on the River, maybe on your wedding night? Please feel free to contact the Guest Relations Team, should you need any assistance to arrange yet another special night in one...

London, United Kingdom
Reviewed 22 July 2013

My girlfriend and I stayed in a one bedroom apartment at the Plaza on the River for a Saturday night in London and it was a truly fantastic stay. We felt it was an absolutely amazing and plush hotel, well worthy of its 5 stars and lofty tripadvisor rating. The good things… * Friendly, courteous and helpful staff. Check in...

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Helpful?
4Thank Tommo565
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Tommo565, I am so glad that you were fascinated by our beautiful hotel, especially with the Guest Relations Team and your apartment. I am happy to know that you will cherish this stay and the wonderful memories. Our aim is to provide an unforgettable service for each and every one of our guests and I am happy to know...

Reviewed 20 July 2013

We stayed at Plaza on the River for two nights, the first night we were in a studio room with no real view, but the room was comfortable, the only issue was the sofa bed my daughter had to sleep on, it was pitched down a little where your head rests - nothing a couple of pillows under the mattress...

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Helpful?
2Thank Mamaj B
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Mamaj B, I would like to thank you personally for taking the time to share your experience regarding your recent visit at Plaza on the River Cub and Residence. Please accept my apologies for the inconvenience that was caused to you with regards to the room being too hot. London is experiencing one of the hottest summer within the...

Hindhead, United Kingdom
Reviewed 15 July 2013 via mobile

Great hotel, we stayed in a 2 bedroom river view which was given to us as a free upgrade due to my wives birthday which was very nice of them considering the upgrade cost! Good location, about a 10 minute walk to Westminster, London Eye and south bank. Bar was great also and all service was first class Highly recommended

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Helpful?
2Thank Pittsy84
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Pittsy84, Thank you very much for taking the time to share your experience. We would like to wish your wife Happy Birthday once again. We look forward to welcoming you back at Plaza on the River - Club and Residence. Please feel free to contact us directly to book one of our Two bedroom apartments overlooking the river again....

Reviewed 10 July 2013

We booked only a week or so before our stay as we were waiting for American Express points to transfer to Club Carlson points. We used 100,000 points for 2 free nights stay in a studio. This was a great deal as it was. We then paid for an extra night. No upgrades were available to pay for at the...

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3Thank Soraya37
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Soraya37, Happy birthday to your husband again. Thank you for your review and for choosing us for your special stay. We are glad you could enjoy one of our spacious rooms. in a lighter note, please accept my sincere apoligize for the level of noise coming from one of the function rooms. Thank you for your feedback on the...

Trstenik, Croatia
Reviewed 4 July 2013

I stayed here midweek on business. Over the years this has become my default hotel choice in London quite simply because it is just so good and this stay was no different. The front desk staff are fantastic; professional, friendly, personal and welcoming but without being obsequious. From the moment you sit down at the check-in desk, you feel like...

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4Thank Propaganda_Machine
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Propaganda_Machine, Thank you very much for one more of your amazing review about Plaza on the River. Your feedback has been relayed to all departments mentioned especially housekeeping, who are working really hard to keep the high standards of the apartments. Looking forward having you back for oen more amazing nights at your London residence. Kindest Regards Gabriella Kolber...

london
Reviewed 4 July 2013

I stayed here in a one bed apartment with my partner during Gay Pride weekend end of June. We got a fine river view facing Westminster. Everything is pleasing about this hotel right from the minute you step into the stylish lobby (which is shared with the adjacent Plark Plaza). The reception area has a luxurious ambiance and the staff...

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Helpful?
2Thank zeev7
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear zeev7, Thank you for writing to us and we are pleased to read of your satisfaction whilst staying with us again. Please feel free to contact me directly so I can give you the name of the air fresherner our Housekeeping Department is using at the moment, however it might be not available in normal shops. Looking forward to...

Manchester, United Kingdom
Reviewed 25 June 2013

Had an amassing weekend stay. Great view of the River, great location and the room was just fantastic a home from home. What takes it over the edge though is the service from the team that run the hotel. The front desk team helped to sort everything out for a surprise champagne dinner which went beautifully. Nothing was too much....

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Helpful?
2Thank Dewi J
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Dewi J, Thank you very much for your review and we were delighted to read your comments with regards to your last stay with us. I hope you enjoyed your stay and have lovely memories of London. Feel free to contact us in the near future if you decide to return to book yet another room overlooking the River...

Montreal, Canada
Reviewed 24 June 2013

When booking thru Travelocity, I had specifically indicated higher floor and a view to the Thames and Houses of Parliament. I got none of those when checking in since "not available". Then why bother requesting those online ? Conclusion: Do not count on that view when booking while it seems to be one of its strongest selling points upon reading...

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Helpful?
2Thank Aad012008
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear kim b, Thank you for reviewing and staying with us at Plaza on the River – Club & Residence. I am pleased to hear that you found us conveniently located for your daily commute and that you found the apartment spacious. It is also a delight to hear you found our staff helpful and the housekeeping team working professionally....

Southampton, United Kingdom
Reviewed 23 June 2013

The location of the hotel is superb for heading into the city and we ventured to Royal Ascot from Waterloo which in a cab was about 10 mins to the station from the hotel. The staff at the hotel are really helpful we never saw the room cleaning staff but they did a fantastic job replenishing all kitchen items that...

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Helpful?
2Thank kim b
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear kim b, Thank you very much taking the effort to post your review about your latest stay at Plaza on the River. I am delighted to read how much your enjoyed the whole experience. It will be my pleasure to share your feedback with the rest of the team, especially the Housekeeping Team and we hope to welcome you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Plaza on the River - Club and Residence

Address: 18 Albert Embankment, London SE1 7TJ, England
Region: United Kingdom > England > London
Price Range: $222 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Plaza On The River - Club And Residence Hotel London
Hotel Style:
#62 Business Hotel in London
#104 Family Hotel in London
#134 Luxury Hotel in London
#175 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Plaza on the River - Club and Residence staff and other travellers.
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Questions? Get answers from Plaza on the River - Club and Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view rooms are excellent”
 of 5 bubbles sandrawragg7, 9 Dec 2016 | Read review
“Try to get a river view room.”
 of 5 bubbles donaldmU4765GN, 7 Dec 2016 | Read review
“11th floor even # doesn't have a view”
 of 5 bubbles Janofsfam, 1 Dec 2016 | Read review
“River view are best”
 of 5 bubbles markfA2436KW, 16 Nov 2016 | Read review
“The higher the room number the better the view, ask for riverside view.”
 of 5 bubbles samanthamY6427KT, 28 Oct 2016 | Read review
5 of 5
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