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Hilton London Canary Wharf

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#99 of 1,080 Hotels in London
Certificate of Excellence
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Hilton London Canary Wharf
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2,948 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Canary Wharf
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Showing 2,621: English reviews
Bexhill
Reviewed 5 May 2015

Really nice Hotel for visit to O2 over May BANK HOLIDAY. I had emailed a few days before and asked for a quiet room if possible away from the DLR rail or maybe higher with no one above as my daughter is kept awake easily due to Sensory processing disorder and learning disabilities. I was pleasantly surprised when they upgraded...

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Helpful?
Thank Mattingleymm
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

We appreciate your kind feedback and we’re really happy to read that you and your daughter enjoyed your visit to the hotel and found the location suitable for your needs. I do hope we will be able to welcoming you back in the near future.

Leicestershire, United Kingdom
Reviewed 5 May 2015

Despite being in Canary Wharf, we found this hotel easy to find and also it proved very convenient for getting back into the centre of London. We were also very pleased by the friendliness of the staff.

Review collected in partnership with Hilton Hotels & Resorts
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Thank MrsWorley
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for your lovely comments and for taking the time to share with us your feedback regarding your last stay. It is rewarding knowing we managed to achieve your expectations.

Hertfordshire
Reviewed 4 May 2015

Stayed with our two children in a family room. Couldn't fault it. The location is excellent; just a short walk from Canary Wharf The room was a good size. Breakfast was excellent and all the staff were very professional and friendly. Would definitely stay here again.

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Thank Melf1
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for your lovely comments about the hotel. It was good to read that you and your family had an enjoyable weekend break. I am pleased that you found the location and breakfast to be excellent and that you found the team to be very professional. We look forward to welcoming you back in the near future.

Birkenhead, United Kingdom
Reviewed 4 May 2015 via mobile

This is the second time staying at this hilton, both times the actual stay has been nice so far as the rooms are clean and have all the amenities that you would expect from this brand. The reason for this review is the lovely check in experience from Andrea on the front desk, he helpful amd friendly and advised my...

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Thank JenanVic
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for choosing to stay with us once again. It was a pleasure to read your positive comments especially regarding Andrea on reception. I will certainly share your comment with him and the team.

Reviewed 2 May 2015 via mobile

I regularly stay in Canary Wharf with work in a few different hotels which are all very good. I had not stayed in this Hilton previously but now I have, this is now where I intend to stay with work. Staff were friendly and the room was clean and large. It was quiet and only a stone throw away from...

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Thank BJP2912
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

We really appreciated your positive comments and we are glad you enjoyed your first stay at Hilton London Canary Wharf. Thank you and we look forward to welcoming you back on your next visit.

Barnoldswick, United Kingdom
Reviewed 28 April 2015

Stay itself was OK but the breakfast is a complete and utter rip-off. The service in the restaurant was also very poor. I was ignored the whole time I was in thre eating breakfast. No tea or coffee was ever offered and the cost of breakfast (£21 each) is way way over-priced.

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Thank J_UK1973
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for taking the time to share with us your feedback following your recent stay. I was please to read that in general your stay was ok however I was disappointed to learn of your experience in the restaurant whilst having breakfast. I understand that the guest relations manager has been in contact with you. Once again thank you...

Mansfield, United Kingdom
Reviewed 28 April 2015

We stayed at the Hilton for a couple of nights for a concert at the nearby O2 Arena. We upgraded to an Executive Suite for an extra £30, which was well worth it. The room was enormous, with a seperate bedroom/living area, and a large TV in each. There was a huge bathroom too, with excellent facilities. The executive rooms...

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2Thank EZYFlyer
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

I appreciate your kind feedback and was happy to hear that you found the hotel location suitable for your needs and that you found the rooms were spacious and that you enjoyed the Executive lounge. I was sorry to read you were disturbed by guests in the room next door and I am glad the team were able to resolve...

Paris
Reviewed 27 April 2015

It is a pleasant business hotel in Canary Wharf, which is a business and shopping centre. Especially the breakfast is delicious; you can choose from a broad variety of hot and cold dishes.The rooms are really quiet.

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Thank Single F
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

I appreciate your kind feedback and was happy to hear that you enjoyed your stay with us. It was good to read that you found the rooms really quiet and the breakfast delicious. Thank you and we look forward to welcoming you back soon.

London, United Kingdom
Reviewed 27 April 2015 via mobile

I booked a Mother's Day afternoon tea treat for myself, my mum, my mother in law and my sister. I was truly disappointed. I paid extra to go to the executive lounge which was on the 14th floor and I can honestly say this was such a waste of my money. We entered the room and near enough all tables...

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Thank gokcen k
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for your feedback which certainly helps us to monitor and improve our services. I was truly disappointed to know we did not provide you the service you deserve and expect from the Executive lounge, especially as this is not indicative of the usual service standards we provide and also from reading past tripadvisor reviews. I have today spoken...

York, United Kingdom
Reviewed 27 April 2015 via mobile

We stayed here for one night on Friday. I arrived at 2pm and was able to check in straight away on the 5th floor. Check in was quick, easy and friendly. Room was a good size with all the facilities - double bed, mini bar, Tea/coffee, iron, hairdryer etc We had breakfast included it was all ok apart from bacon...

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Thank Wrighty0
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

I appreciate your kind feedback and was happy to hear that you found your room to be of a good size. I was also pleased to read of the service you received from the team in particular Vicki on reception, I will certainly share your comments with her. I note your comments regarding breakfast and have spoken to both the...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated conveniently in the heart of London’s business district, Hilton London Canary Wharf is an obvious and popular choice for business visitors. As one of our guests you will have access to a high-speed internet connection, spacious desks to work from, a 24-hour business center and many other comforts. Rooms are fitted with a widescreen TV and an alarm clock that lets you plug in your MP3 player, meaning you can wake up to your favourite music.When you’re not busy working, make the most of the sauna, steam room or work out in the well-equipped fitness center. Or sip on a well-earned cocktail in the very popular Canary Wharf restaurant, Cinnamon. Hilton London Canary Wharf is very close to the O2 Arena and Westfield shopping complex in Stratford. This hotel is a great choice for anyone wanting to be close to where business happens but not too far from all the tourist attractions. ... more   less 

Additional Information about Hilton London Canary Wharf

Address: South Quay, Marsh Wall, London E14 9SH, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $169 - $664 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Canary Wharf 4*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Travelocity, Hotels.com, Agoda, Priceline, Cheap Tickets and Jetsetter so you can book your Hilton London Canary Wharf reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Canary Wharf Hotel London
Hilton International London
London Hilton
Hilton Canary Wharf
Canary Hilton Wharf
Hotel Style:
#41 Family Hotel in London
#77 Romantic Hotel in London
#87 Luxury Hotel in London
#164 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Canary Wharf staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“East side rooms may avoid noise”
 of 5 bubbles BobrPoole, 11 Jan 2017 | Read review
“Easy access from Canary Wharf station, just turn left and go over footbridge”
 of 5 bubbles richardjQ7585SQ, 9 Jan 2017 | Read review
“High floor on the western side have great views of the city and river.”
 of 5 bubbles , 2 Jan 2017 | Read review
“Ask for a good view, otherwise you will get a construction site view”
 of 5 bubbles rlb2015, 2 Jan 2017 | Read review
“Worth looking at packages that include lounge access.”
 of 5 bubbles Jasper100Norfolk, 1 Jan 2017 | Read review
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