Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Cafe Royal is a modern grand hotel in the heart of London's West End between Mayfair and Soho. The hotel features 159 guestrooms and suites have been created in a contemporary yet refined style. Two-Michelin starred Alex Dilling at Hotel Café Royal flips the switch on gastronomic French cuisine in an intimate 34 seat dining room. The Green Bar is the perfect place to relax and unwind with a cocktail. The award-winning traditional afternoon tea service is served in the ornately gilded Grill Room is the place to indulge in a glamorous setting. Cakes & Bubbles, fronting vibrant Regent Street, is a dessert and Champagne experience by the legendary Spanish Chef Albert Adrià. Barbounia at the heart of the hotel serves contemporary twists on Mediterranean classics. To complete the experience, the wellbeing centre, Akasha, is an urban retreat spanning featuring an 18m pool, sauna, steam room, Jacuzzi and gym and offers a range of treatments and classes.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Hotel Café Royal garners praise for its prime location, allowing guests to easily explore London, as well as for its serene atmosphere characterized by classical art decor and soothing live piano music. The hotel's service is lauded for being exceptionally warm and attentive, adding a personalized touch to guest experiences.
While some guests have called out the limited access to certain amenities, the luxurious spa and soundproof rooms earn rave reviews. Despite its premium pricing, many travelers feel they receive good value considering the hotel's quality and the meticulous cleanliness maintained throughout.
Location
Central
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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Located on Regent Street in the heart of London, Hotel Café Royal embodies a perfect fusion of historic grandeur and modern luxury. Steeped in a legacy of elegance dating back over a century, this hotel offers an experience that feels both iconic and refreshingly contemporary. Whether it’s for a luxurious city retreat or a special occasion, Café Royal delivers on all fronts.
Rooms: The rooms and suites are thoughtfully designed with a modern touch that complements the hotel’s classic heritage. I stayed in a suite featuring marble accents and plush furnishings, blending style and comfort effortlessly. The spacious layout and meticulously curated amenities, from Frette linens to bespoke toiletries, ensured a stay that felt indulgent and restful. The room’s soundproofing also provided a peaceful sanctuary amidst the city’s vibrant energy.
Service: From the moment of arrival, the service was seamless and attentive. Every staff member, from the front desk to the concierge, brought warmth and expertise to each interaction. Personalized touches, such as handwritten notes and curated suggestions for exploring the city, made me feel genuinely valued as a guest.
Dining: Café Royal’s dining experiences are exceptional. Breakfast at The Green Bar offers a delicious start to the day, while afternoon tea at The Oscar Wilde Lounge is a true celebration of British tradition. The stunning setting, adorned with gilded mirrors and plush seating, sets the scene for an elegant afternoon. For a sophisticated dinner, the hotel’s main restaurant provided a memorable meal with a menu that creatively highlights seasonal, local ingredients.
Amenities: The Akasha Holistic Wellbeing Centre is a true gem for those looking to unwind. The spa’s calming ambiance, extensive treatment menu, and large indoor pool provided the perfect retreat after exploring the city. Additionally, the hotel’s central location made it convenient to visit some of London’s top attractions, such as the theatres of the West End and high-end shops on Bond Street, all just a short walk away.
Conclusion: Hotel Café Royal is ideal for travelers who appreciate a balance of history, luxury, and attentive service. It’s an experience that bridges old-world charm with contemporary flair, making it an exceptional choice for anyone looking to enjoy London in style. I would return in a heartbeat.
Recommendation: Perfect for couples, luxury enthusiasts, and those seeking a unique blend of London’s heritage and modern comforts.
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Date of stay: April 2024
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eugene Leonard, General Manager at Hotel Café Royal
Responded Oct 28, 2024
Dear Zauheb, Thank you for your wonderful review of Hotel Café Royal! We’re delighted to hear that you enjoyed your stay and appreciated the blend of historic grandeur and modern luxury that defines our hotel. It’s fantastic to know that you found your room to be both stylish and comfortable, and that our attentive service made you feel valued throughout your visit. We're also glad to hear you enjoyed our dining experiences, particularly the breakfast and the afternoon tea. We take great pride in our amenities, and I’m thrilled that you found the Akasha to be a perfect retreat during your time in London. Your recommendation means a lot to us, and we can’t wait to welcome you back for another exceptional experience! Kind regards, Eugene Leonard General Manager
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I actually stayed at the Café Royal in May 2022. I know it's taken me 2 years to write this review, and unfortunately, I cannot select a date later than April 2023.
Despite the time, I vividly remember my amazing stay at the Café Royal. It all happened on the 14th of April, 2022. I spent 2 nights there and honestly had such a relaxing time.
First of all, their amenities! Do you know that they gave us so much food and champagne that we did not need to order dinner after this? My picture is not giving the amenities we got justice, but just know that not everything was captured!
I had the best massage that lulled me right back to sleep, then returned to my room to enjoy a nice bubble bath - something I usually never do. However, their bathroom setting was so inviting, I had to give it a try.
Their English breakfast was good; I had it twice but with different styles of eggs, if I remember correctly. What stood out the most was their extremely cute and original 'chausson aux pommes'! It was shaped like an apple!! Like, what!?
I had an amazing stay, and the receptionists and the guest service team, in general, were extremely nice and welcoming!
Looking forward to staying there again soon!
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Date of stay: March 2023
Value
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Location
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Service
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded Apr 2, 2024
Dear Maz, How wonderful to hear from you! It is incredibly heart-warming to know that even after almost 2 years, you have created long lasting memories to take with you. The team will be delighted to hear that you appreciated our welcome amenities and enjoyed such a wonderful breakfast. We sincerely look forward to welcoming you back for your next visit soon. Kind regards, Guillaume Marly Managing Director
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The hotel's decoration is full of classical art atmosphere, and the bathroom in the guest rooms gave me a perfect bathing experience. I love this bathroom so much! Everyone here can make you feel meticulous care. Thanks to the front office for preparing champagne and desserts for us. The hotel's location is also very convenient, but it doesn't hinder you from sleeping because the sound insulation in the room is very good. I will choose this place again next time I come to London!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded Jan 21, 2024
It sounds as if you had a wonderful visit to Hotel Cafe Royal! Thank you for taking the time to write such a fantastic review for your stay and we sincerely hope you will be able to join us when you are next visiting London. We look forward to seeing you again soon. Kind regards, Guillaume Marly Manging Director
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We spent a few nights here before heading off to Greece for our summer vacation. Our family of 4 stayed in the Westminster Suite and it was lovely with views on to Piccadilly Square and windows on 2 sides. The room was in perfect shape, decorated in a minimalists style and had everything you could possibly need. The bottle of Veuve on arrival was a nice touch and back in the days when we used to drink we would have really enjoyed it. Every interaction with the staff was perfection. All requests for the concierge prior to our arrival were attended to promptly. I can find absolutely no faults with this hotel! We are already planning our next summer vacation and based on our wonderful stay here want to visit Amsterdam so we can stay at another Set Collection property The Conservatorium.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded Jul 31, 2024
Dear Ryzee, Thank you for taking the time to write about your stay with us before jetting off for a lovely holiday in Greece. We so appreciate your lovely comments regarding your room and amenities and of course our wonderful concierge team, they were delighted that their care and attention made for a seamless stay. We very much look forward to welcoming you back in the future and would love to hear about your future stay with our other Set Collection Hotels. Kind regards, Guillaume Marly Managing Director
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The hotel is in the best location, able to walk to all the amazing central London destinations. The room was incredible, the marble tub was superb. The service, room cleaning, room service was perfection from the moment we arrived and were picked up at the airport to the check in with Champagne to the Moët on ice and chocolate covered strawberries in the room. The staff goes above and beyond to accommodate all of the needs from early check in to spa reservations and restaurant recommendations. The spa services were impeccable, Valmont products made my skin glow for the entire trip. Chopard toiletries are perfect.
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Date of stay: November 2024
Value
Rooms
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eugene Leonard, General Manager at Hotel Café Royal
Responded Nov 15, 2024
Dear Deanna, Thank you for your wonderful review. We are delighted to hear that your stay was a luxurious and pampering experience. It is great to know you appreciated our central location, elegant rooms, and thoughtful touches like the champagne and strawberries on arrival. We are thrilled our team exceeded your expectations with attentive service, and that you enjoyed the spa treatments, Valmont products, and Chopard toiletries. We look forward to welcoming you back for another exceptional stay. Kind regards, Eugene Leonard General Manager
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We had a wonderful stay at the hotel with extremely professional, friendly and welcoming team from the door staff, reception and housekeeping. The rooms were beautifully kept, the beds were a dream to sleep in and the communal areas were a delight with amazing attention to detail. Breakfast was delicious and a fabulous choice on the menu. We had a lovely time and thank you for making us feel so special and welcome.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded Jun 10, 2024
Dear Deborah, It sounds as if you had a great visit to Hotel Cafe Royal and enjoyed every minute with us. Thank you for your kind review and for highlighting the best elements of your stay. We very much look forward to welcoming you again for another wonderful stay. Kind regards, Guillaume Marly Managing Director
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This hotel is absolutely amazing! The service from all the staff is simply 100% top notch. From the doorman to the reception/concierge to the bartender and the chambermaid. Your every wish is fulfilled. Because of the room category we chose, we had a limousine at our disposal for 10 hours a day, so we were able to see lots of sights. Breakfast is offered a la carte, which I personally find very pleasant because you can enjoy this time in a relaxed manner. Unfortunately, we couldn't enjoy the spa because we didn't have enough time. But we will definitely be back!!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is a gem in the centre of everything. The rooms are spacious, the mini bar has an amazing stock of unusual and quality snacks, and lovely tea and coffee. The beds are comfortable with soft duvet and comfortable pillows, and immaculately clean! The nightly turn down was like walking into a fully cleaned and replenished room, loved the pillow spray! Lovely shower with great pressure. Above all of that the staff and management are amazing, they go above and beyond, and you would expect that in a top class hotel, but they really are warm and friendly, from concierge, who parked our car and took our luggage, to everyone on reception. Breakfast was the best I’ve ever had. Can’t wait to go back as I didn’t have time to go to the restaurant or use the Spa. There are so many little touches that make your stay feel special in this hotel and we felt very privileged!
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded Aug 8, 2023
Dear Sheren, It sounds as if you had a wonderful time during your stay, thank you for taking the time to tell us how much you loved all of the elements of your room and of course your interactions with our team members who really made you feel welcome and incredibly well looked after. We are very glad to hear that you enjoyed our delicious breakfast offering, and hopefully you will be able to visit us again soon to see what our other restaurants have to offer too. Kind regards, Guillaume Marly Managing Director
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We had an incredible stay with memories that will last a lifetime!
We decided to make a quick stop to London while traveling through Europe over the holidays, and spent Christmas Eve and Christmas Day. We originally booked the Four Seasons and decided to cancel and stay at Hotel Cafe Royal and also upgraded to their “festive package”. BEST DECISION EVER! We wish we would have planed to stay longer!
We have a 3 and 6 year old and wanted to make this Christmas abroad as special as possible for them. Pearson and the rest of the guest relations team were simply amazing!! They thought of everything and were incredibly accommodating with requests! I can’t thank him, Elvis, and everyone else we encountered before our arrival and during our stay enough!
The holiday decor was festive yet elegant, the Christmas lunch was delightful and my daughter absolutely loved the visit from Santa as well as the carriage ride and hot chocolate on Christmas Day!
I could go on and on with all the details but, simply put, if you are considering a stay at this property you can’t go wrong!
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Date of stay: December 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eugene Leonard, General Manager at Hotel Café Royal
Responded 3 weeks ago
Dear Elle_Alana, Thank you for sharing your wonderful experience. I am delighted to know that your Christmas stay at Hotel Café Royal was filled with memorable moments for you and your family. It is fantastic to hear that choosing our festive package made your holiday truly special and exceeded your expectations. I am so pleased that Pearson, Elvis, and the entire team took such great care to ensure every detail was perfect for your family. Thank you for choosing us to celebrate such a meaningful occasion. We look forward to welcoming you back for another unforgettable stay. Kind regards, Eugene Leonard General Manager
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I visited Hotel Cafe Royal for the first time this past weekend, booking a Grand Junior Suite. Having travelled a lot across Europe for work, I can easily say that the Hotel Cafe Royal is the best hotel I have ever stayed in.
From the moment you enter the hotel towards the front desk, you are immediately struck by the hotels rich history and grandeur. Every member of staff who I encountered over the 3 nights were incredibly professional, whether it was the front desk, room service, housekeeping or concierge.
The quality of room service was fantastic. There was a large selection of food and drink, available to eat either in the restaurant or delivered to your room. I found the portion sizes to be very generous, and the food all tasted delicious!
My room was large and comfortable and looked out over Regent Street. I truly believe the location of this hotel cannot be beaten!
Thank you to everyone who made my stay so comfortable. I will definitely be staying again!
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded Feb 6, 2023
Dear Harry, Thank you for taking the time to write such a wonderful review of Hotel Cafe Royal, we appreciate all feedback and it is a delight to see that you enjoyed so many elements of your stay, from our fantastic staff to the food offerings and our rich historical interior. We are very happy to read that we are the best hotel you have ever stayed in, and we do hope you will visit us on your next trip to London for another great experience. Kind regards, Guillaume Marly Managing Director
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Ascot, United Kingdom803 contributions151 helpful votes
Hello! I haven’t stayed at the langham but Cafe Royal is very new inside! The rooms are immaculate, and an amazing location! I’ve never seen a bathroom like it. however I’ll be honest and say the restaurants aren’t the best. Although you’re in the centre of town xx
London, United Kingdom14 contributions25 helpful votes
When we stayed there, I was swimming at 8am. The gym is lovely and empty also at that time in the morning. Water and towels are provided as are earphones.
There are more places to choose from in the London area.
PRICE RANGE
C$976 - C$1,325 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cafe royal hotel london
LOCATION
United KingdomEnglandLondonSoho
NUMBER OF ROOMS
159
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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