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Travelodge London City Airport Hotel

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1 room 2 adults 0 children
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Travelodge London City Airport Hotel
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811 Reviews from our TripAdvisor Community

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Showing 775: English reviews
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Reviewed today NEWvia mobile

Had an amazing time. Staff made us feel welcome and the rooms were comfortable and clean. Breakfast was tasty with plenty to choose from. Staff were very helpful when we needed infomation on how to get to places. Will deffinetly be going back there again.

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Helpful?
Thank Nikki A
London
Reviewed 2 days ago NEWvia mobile

Booked this hotel last minute for work, arrived and the lobby was VERY busy with only one person at the check in desk, there were a group of about 12 guys checking in one by one. After about 10 mins I was seen, was given room 113, opened the door and realised the carpet looked a bit funny, put my...

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Helpful?
Thank blessed12016
TravelodgeUK, Nicolas from the Social Media team at Travelodge London City Airport Hotel, responded to this review

Thank you for taking the time to write a review. We are truly sorry to learn of the experience you have had whilst staying with us. We would kindly ask you contact one of our Customer Services Advisors via our website help form to look into this more thoroughly. Thank you again for reviewing our hotel.

Reviewed 3 days ago NEWvia mobile

Kerry & especially Helen are superb at their jobs and really go out there way for me and my daughter and rest of the staff also work wonders. Brilliant location from central London and great for toddlers as you have a great view of the runway. 10/10

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Helpful?
Thank Peter P
Donaghadee, United Kingdom
Reviewed 4 days ago NEW

I had a great weekend at this travel lodge the staff looked after all my needs with pleasure . Traveling with my bike can be a pain at times but no problem here. I arrived early and my bike was looked after , the same when I was leaving the bike was in safe keeping while I shopped in London...

Review collected in partnership with Travelodge
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Helpful?
Thank Trevor M
TravelodgeUK, Shannon from the Social Media team at Travelodge London City Airport Hotel, responded to this review

We appreciate the time you have taken to review our hotel. It’s really important to us that our staff provide a fantastic service to our customers and remain professional at all times so we are pleased to learn that you enjoyed the great service from our staff during your stay. Your comments will be passed on to our hotel colleagues...

Enniskillen, United Kingdom
Reviewed 4 days ago NEW

Completely enjoyed our stay. Great price, great location and absolutely fantastic staff. Great advice and support for our stay. Easy to check in with brilliant reception staff. Food lovely and bed room comfortable and relaxing.

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Helpful?
Thank Celrobinson
TravelodgeUK, Nicolas from the Social Media team at Travelodge London City Airport Hotel, responded to this review

Thank you for taking the time to review our hotel. We are really pleased to hear that you enjoyed many aspects of your stay with us, such as the service from our staff and the breakfast you had in our bar cafe. We strive to offer the best service possible for our guests and we are thrilled that we succeeded...

London, United Kingdom
Reviewed 4 days ago NEW

very polite staff, excellent customer services however the room wasn't tidy food left overs in shower room, carpet not been clean food left in the seats, room bit noise but bed is very confortable, if i'm come bak? yes i will i haven't had this experience in this hotel before

Review collected in partnership with Travelodge
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Helpful?
Thank Victor C
TravelodgeUK, Charlotte from The Social Media Team at Travelodge London City Airport Hotel, responded to this review

Please allow us to thank you for sharing your review of our London City Airport Travelodge with us and taking the time to share your experience with us. We are sorry to learn that the housekeeping team missed the leftovers in the shower room, however we are happy to hear this was reported to the hotel team and quickly rectified....

Ramsgate, United Kingdom
Reviewed 6 days ago NEW

I've often stayed at this hotel, but will not be returning again. After spending a day in walking around central London in the cold, I was looking forward to a hot shower at Travelodge. The water was only warm and I came out freezing. I asked a staff member to hear a jar of baby food for my 1 year...

Review collected in partnership with Travelodge
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Helpful?
Thank 114benk
TravelodgeUK, Shannon from the Social Media Team at Travelodge London City Airport Hotel, responded to this review

We are very sorry to hear that you were dissatisfied stay at London City Airport Hotel. Its very disappointing to hear of all the problems you faced during your stay with us. As your experience was not up to our standards, could we kindly ask you to contact one of our Customer Services Advisors via our website help form with...

Reviewed 6 days ago NEWvia mobile

Really well located for all London attractions. DLR minutes away on foot. Really pleasant and friendly staff. Will definitely use again. We flew from city airport for few days away. Car was left in car park . Very convenient and cheap .

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Thank jenny h
Norwich, United Kingdom
Reviewed 1 week ago

It was half term and we were looking for somewhere cheap but good value to stay. We often stay in the Docklands area and hop into the centre on the DLR. the kids love the train ride. Hotel is clean and great value for money. But the staff were really helpful. Especially Helen on reception. Thank you and we will...

Review collected in partnership with Travelodge
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Thank Mark B
Oxford, United Kingdom
Reviewed 1 week ago

Just stayed at this hotel excellent overall service l would like to mention a member of staff Helen Sweeney very helpful and supportive in everything we required and needed to know,Breakfast absolutly fantastic excellent value for money lovely to see the planes leaving and landing from our room,Rooms spacious and very comfortable.

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Helpful?
Thank stephenbell74

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi

Additional Information about Travelodge London City Airport Hotel

Address: 1 Connaught Road | Silvertown, London E16 2DB, England
Region: United Kingdom > England > London
Price Range: $84 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge London City Airport Hotel 3*
Number of rooms: 247
Reservation Options:
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Also Known As:
Travelodge London
London Travelodge
London Travel Lodge
Hotel Style:
#70 Best Value Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge London City Airport Hotel staff and other travellers.
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Canterbury, United Kingdom
2 months ago
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Easy to use if wanting to stay outside city and near London City Airport”
 of 5 bubbles Celrobinson, 20 Feb 2017 | Read review
“Do not waste your money booking”
 of 5 bubbles CarolynC382, 11 Feb 2017 | Read review
“Ask for a room facing the airport rather than the railway. The planes fly less often.”
 of 5 bubbles ManinBlack2016, 2 Feb 2017 | Read review
“Fold away bed in family room very uncomfortable!!”
 of 5 bubbles 968PaulF, 2 Jan 2017 | Read review
“A quiet room far from the elevators.”
 of 5 bubbles homecooking, 22 Dec 2016 | Read review
5 of 5