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Holiday Inn London - Elstree

484 reviews
#673 of 1,081 Hotels in London
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Traveller (96)
Room & Suite (30)
Dining (15)
Overview
  • Excellent22%
  • Very good33%
  • Average26%
  • Poor12%
  • Terrible7%
Travellers talk about
“good size”(19 reviews)
“steam room”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (484)Write a Review
There are newer reviews for Holiday Inn London - Elstree
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All reviewsleisure facilitiesgood sizesteam roomrestaurant staffan irondecent hotelstayed here for two nightsmotorwaygymweddingproximitytube
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11 - 15 of 473 reviews
Reviewed 4 weeks ago via mobile

Reception Desk staff miserable and unhelpful, can’t be bothered to help you. We asked for an extra bed in one of the rooms, they looked at us as if we were speaking another language. We had to have an unnecessary debate with reception staff about...More

Thank Mandy C
Response from emmaraybould, General Manager at Holiday Inn London - ElstreeResponded 4 weeks ago

Dear Mandy, Thank you for providing the hotel with your comments regarding your stay, my sincere apologies that you experienced issues on check in. This is not the level of Customer service we aim to achieve at the hotel and I will ensure that your...More

Reviewed 10 January 2018

My husband and I booked into this hotel for Xmas/New Year 2017. Have been staying at this hotel for many years now and each time the decor gets more and more shabby. The hotel is in urgent need of a makeover. On Xmas Eve a...More

Thank coley66
Response from emmaraybould, General Manager at Holiday Inn London - ElstreeResponded 14 January 2018

Dear Guest Thank you for your comments regarding your recent stay with us, my apologies that other guests in the hotel caused you unrest and issues on your stay I can only apologize on their behalf. Should you wish to discuss this matter with me...More

Reviewed 6 January 2018

Came here for a Speed Awareness course, which I was lucky to find considering the appalling signage within this sprawling hotel. Maybe this business model works for budget guests, but surely they could try just a little bit harder to make visitors feel welcome? Buying...More

Thank Nicholas H
Response from emmaraybould, General Manager at Holiday Inn London - ElstreeResponded 7 January 2018

Dear Guest Thank you for your comments regarding your recent experience. These courses are held with us on a regular basis and we have never recieved such issues regarding signage I will ensure i speak with both the Course organisers and my team to ensure...More

Reviewed 6 January 2018

Having eaten breakfast in many hotels before I didn't really have many expectations, but then I was greeted by Katie and I new it would going to be a good morning! Two of us ate but I was one on a super tight healthy eaten...More

Thank xphilipwheelerx
Response from emmaraybould, General Manager at Holiday Inn London - ElstreeResponded 7 January 2018

Dear Guest Thank you so much for your kind comments regarding your breakfast experience here at the hotel its great to read! Katie is indeed an asset to the hotel and the kitchen team are working hard to ensure our guests leave the hotel ready...More

Reviewed 4 January 2018 via mobile

I am a IHG priority club member of long standing and use mainly HIXpress most weeks for business . This was a leisure trip with my wife , Booked one night in this modern well decor’d Holiday Inn with excellent facilities , it was as...More

Thank Dale B
Response from emmaraybould, General Manager at Holiday Inn London - ElstreeResponded 14 January 2018

Dear Guest Thank you for your comments regarding your stay, I am to say the least shocked that you experienced poor service on your recent visit as service is not something that we receive complaints from our guests about. I sincerely apologise that you experienced...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$88 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#377 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#377 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (96)
Room & Suite (30)
Dining (15)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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rnmisrahi
15 January 2018|
Answer
Response from rnmisrahi | Reviewed this property |
I guess Trip Advisor needs to fix its web services to allow updating reviews.
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alexd2610
4 July 2017|
AnswerShow all 4 answers
Response from emmaraybould | Property representative |
sorry for the delay, yes it is open to all guest free of charge sean
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12
Room Tips
"Functional hotel...no need to choose."
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"Don’t go there"
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"Don't expect a nice view. Nothing really to see."
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"just ask reception and if poss they will move you."
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