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We booked for a two bedroom apartment for this week. When we arrived staff were friendly, we were able to leave our baggage in reception free of charge, as our room wasn’t ready.
When we returned to check in, the receptionist showed us to our...More
So my partner and I stayed here. We chose the hotel based on some good reviews and the photos looked as if it couldn't be as bad as negative reviews had made out. Oh was I wrong!
Firstly, the only positive is the location. On...More
Great place to stay if you have an early train to catch!
Hotel has many options available for rooms. I had a double with shared bathroom but didn’t find myself queuing for the toilet or bathroom.
Note- the rooms have kettles and cups but brig...More
Upon booking the room, I didn't realize there was only one toilet and shower per floor. But I guess that was my mistake. I should have taken a closer look.
The room was very small. Too small for two people to move around and get...More
Thank Koen V
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 3 weeks ago
Thank you for taking the time to write a review, Koen. All feedback is important to us, which helps us improve our services to all our guests.
We have different classifications of rooms, and the room allocated to you depends on the type and classification...More
Good location. Without warning, we were housed in another hotel. The description is worse. Kings hotel owners were responsive. The surrounding area is quiet. The repair is not done in the room in a good quality.More
Thank SIA Water w
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 5 weeks ago
Thank you for staying with us and for taking the time to write a review.
All feedback is important to us as this helps us improve our services to all our guests.
On rare occasions, we have to re-locate our guests to an adjoining hotel...More
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and