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2017-12-24 2017-12-25
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    Chelsea Cloisters

    Sloane Avenue, London SW3 3DW, England
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    2017-12-24 2017-12-25
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    Traveller (278)
    Room & Suite (227)
    Dining (7)
    • Excellent19%
    • Very good21%
    • Average20%
    • Poor15%
    • Terrible25%
    Travellers talk about
    Breakfast Available
    Non-Smoking Hotel
    Laundry Service
    Air Conditioning
    3.0 Star Hotel
    All hotel details
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (846)
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    1 - 5 of 643 reviews

    Reviewed 2 days ago via mobile

    What an absolute total disappointment. Upon arrival the staff were unprofessional and very unorganised. We arrived an hour after you can check in so the room should have been more than ready. The lady on reception was making numerous shady phone calls before eventually giving...More

    1  Thank hann94
    Reviewed 1 week ago

    Visited London for the first time with a friend from Dubai last week and decided to stay at Chelsea Cloisters despite reading mixed reviews and I'm SO glad we did. I think we were in one of the older rooms but everything was up to...More

    Thank StephanieFarah2
    Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 6 days ago

    Dear StephanieFarah2, Thank you for taking the time to leave us a review. We are, of course, very happy to hear you enjoyed your stay and that the prime location was ideal for you. Also, that the staff helped with your positive experience. We look...More

    Reviewed 1 week ago via mobile

    Booked this place having never visited London before and found it was in the perfect location. A lot of things are in walking distance such as Hyde park for winter wonderland. Plenty of restaurants around to chose from also. Also booked this place as we...More

    Thank emleigh91
    Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 6 days ago

    Dear emleigh91, Firstly thank you for taking the time to leave a review. We glad that overall you enjoyed your stay with us and found the location ideal for trips you wanted to take. It is also pleasing to hear you were happy with your...More

    Reviewed 1 week ago

    We stayed at the Chelsea cloisters for four nights and were happily surprised with the whole experience. The staff was very helpful and kind at all times, specially Katie, Sunnydeep and Stephan at the front desk, that is open 24h. The apartment we were given...More

    Thank anateixeira3
    Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 1 week ago

    Dear Anateixeira3, Thank you for taking the time to leave a review. We are, of course, thrilled to hear of your positive stay with us. We are pleased that the staff were helpful and your apartment was too your liking. We looked forward to hopefully...More

    Reviewed 2 weeks ago via mobile

    This place is really the pits. After a terrible experience a few months ago, I thought maybe I’d give them another chance, but I always regret it. Customer service is just horrendous. So so rude. No-one seems willing to help and the state of the...More

    Thank EvelynScott1
    Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 2 weeks ago

    Dear EvelynScott1, Firstly, we're extremely disappointed to hear of your second bad experience staying with us. We apologise about the staff and this will be looked into as it is not acceptable that you came away feeling like this. I'm happy to share that we...More

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    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Price range
    • US$95 - US$240 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 300
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Ctrip TA, Hotwire, Cancelon, Travelocity, TripOnline SA, getaroom.com and HotelQuickly so you can book your Chelsea Cloisters reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Chelsea
    • Also Known As
    • Chelsea Cloisters London ,
    • Chelsea Cloisters Hotel London
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    Traveller (278)
    Room & Suite (227)
    Dining (7)
    Pool & Beach (1)
    Hotel & Grounds (204)
    Bathroom (26)
    Wealth courses through The King's Road, Chelsea's
    upmarket artery of West London life packed with shops,
    eateries and glitzy nightspots. For people-watching at
    its best and luxury retail therapy that's largely
    unrivalled, this area cannot be missed. But if this
    showy street starts to overwhelm or a moment of price
    tag shock sends you reeling, a quick detour down
    pretty much any of many King's Road veins will reveal
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Theresa L
    13 November 2017|
    AnswerShow all 2 answers
    Response from Dios5 | Reviewed this property |
    They don’t normally give a refund but I found it a good place to stay
    19 October 2017|
    AnswerShow all 11 answers
    Response from Mermaid A | Reviewed this property |
    You would have to book a two or three bedroom apartment.
    19 October 2017|
    AnswerShow all 8 answers
    Response from AOmeiri | Reviewed this property |
    The rooms are relatively small and with kids I dont recommend despite the great location
    Room Tips
    "Don't waste your time here."
    Read review
    "Ask to see your room since some are much larger"
    Read review
    "Lifts to all floors easy access for the doisablef"
    Read review
    "Stay some where else. Or insist on viewing apartment prior to paying."
    Read review
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