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Chelsea Cloisters

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Traveller (329)
Room & Suite (274)
Dining (9)
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Overview
  • Excellent19%
  • Very good21%
  • Average20%
  • Poor15%
  • Terrible25%
Travellers talk about
AMENITIES
Wifi
Breakfast Available
Non-Smoking Hotel
Suites
Kitchenette
Concierge
Laundry Service
3 Star Hotel
All hotel details
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Reviews (952)
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All reviewskings roadserviced apartmentsouth kensington tube stationone bedroom apartmentsloane squarefantastic locationhobharrodssupermarketmaidstoaster
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11 - 15 of 716 reviews
Reviewed 4 weeks ago via mobile

My husband and I traveled from Canada and we checked in on May 10th to room 838. We had been traveling for 48 hours and when we came to our room for the first time, we were too exhausted to deal with the blood on...More

1  Thank Canadiantraveler150
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 2 weeks ago

Hi Canadiantraveler150, We apologise deeply and are shocked to hear about your experience staying with us at Chelsea Cloisters. Please allow us the chance to apologise to you directly through emailing guestrelations@chelseacloisters.co.uk Best wishes, Chelsea Cloisters

Reviewed May 17, 2018

this is not a hotel. it's a service apt. rooms are small. old building needs renovation. location is good, close to underground. towels changed once a week. close to supermarket. will not return to this apartment next time. no air condition.

1  Thank chankk2015
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 2 weeks ago

Hi chankk2015, Thank you for taking the time to leave us a review. Please note we are currently undergoing renovation throughout the whole facilities. Best wishes, Chelsea Cloisters

Reviewed May 17, 2018 via mobile

Travelled with my mum and friend & after reading the reviews on here I was a little concerned with my booking. I needn't of been. There was a little confusion on payment but they quickly resolved that and even offered a free upgrade from the...More

Thank helenap85
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 2 weeks ago

Hi helenap85, Thank you for taking the time to leave us this review. We are extremely pleased to hear you enjoyed your stay and found our staff to be helpful. We hope to have the pleasure to welcome you again in the near future. Best...More

Reviewed April 25, 2018 via mobile

The friendly staff provided a great service throughout my stay! The hotel has a really good atmosphere, the Wi-Fi never failed, and my bed was very comfortable! Will visit again, highly recommended!!!

Thank Aamir S
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded April 26, 2018

Hi Aamir S, We are beyond happy to hear about your stay with us at Chelsea Cloisters. We hope to have the pleasure to welcome you again in the future. Best wishes, Chelsea Cloisters

Reviewed April 25, 2018 via mobile

I stayed a few days with my family at the hotel and the staff were really helpful. The hotel itself is in a nice location close to the South Kensington tube station so it is very convenient to travel.

1  Thank Nomnom200
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded April 26, 2018

Hi Nomnom200, We are glad you enjoyed your stay with us at Chelsea Cloisters. We hope to have the pleasure to welcome you again in the near future. Best wishes, Chelsea Cloisters

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About
Amenities
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Details
Price range
US$117 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$117 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (329)
Room & Suite (274)
Dining (9)
Pool & Beach (1)
Nearby
Chelsea
Wealth courses through The King's Road, Chelsea's
upmarket artery of West London life packed with shops,
eateries and glitzy nightspots. For people-watching at
its best and luxury retail therapy that's largely
unrivalled, this area cannot be missed. But if this
showy street starts to overwhelm or a moment of price
tag shock sends you reeling, a quick detour down
pretty much any of many King's Road veins will reveal
...More
Questions & Answers
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Theresa L
November 13, 2017|
AnswerShow all 2 answers
Response from Dios5 | Reviewed this property |
They don’t normally give a refund but I found it a good place to stay
0
Votes
123_char_456
October 19, 2017|
AnswerShow all 13 answers
Response from Lambda75 | Reviewed this property |
Do not trust the photos!
3
Votes
123_char_456
October 19, 2017|
AnswerShow all 9 answers
Response from AOmeiri | Reviewed this property |
The rooms are relatively small and with kids I dont recommend despite the great location
1
Vote
Room Tips
"Check that apartment has been refurbished."
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"Ask for a re-furbished room."
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"Just dont stay here go to a premier inn always good value and clean."
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"Apparently lower floors can be noisy."
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