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well located hotel with good facilities,the staff was extremely helpful and friendly,the room was very clean with large bed,The bed and pillows were extremely comfortable. The bathroom was functional and the water pressure was ok. the breakfast was very good.
We got into this hotel by accident, it was offered by Booking.com as an emergency replacement instead of another hotel, which unexpectedly refused our confirmed accommodation.
Immediately plunged into memories about "the most unobtrusive Soviet service".
We arrived around seven o'clock in the evening, at...More
Response from Ahmed k, OPERATIONS MANAGER at Comfort Inn London - Edgware RoadResponded 17 May 2017
It is disastrous to note that you did not thoroughly enjoy your experience at Comfort Inn Edgware road. Whilst we strive to offer guests the very best of hospitality and service, it is clear on this occasion our aspiration was not met.
The only good things about this hotel is the double bed was comfortable and it appeared clean, however The double room was small and it had the tiniest shower room I ever come across in a hotel. No wardrobes, just a small rail with a...More
I arrived at a very tired shop front and an extremely noisy road to discover this is where I was staying.
I check in and asked for a room at the back of the hotel, and was told no.
I then went up to my...More
1 Thank Amanda0123
Response from Ahmed k, Operations Manager at Comfort Inn London - Edgware RoadResponded 28 April 2017
I appreciate your time for review following to your stay at Comfort Inn Edgware Road.
I am sorry to read that you experienced so many issues and went through such a terrible experience and we sincerely apologise.
Even though we were fully booked,...More
Conveniently situated to Paddington Station but as other reviewers have stated the entrance is similar to a shop front.
My room was adequate taking into account the net curtain that didn't cover the whole window. There was a rail to hang clothes and a decent...More
Response from Ahmed k, Operations Manger at Comfort Inn London - Edgware RoadResponded 22 April 2017
We would like to thank you for taking time to leave feedback on your stay.
I am remorseful to hear that you were unhappy with some aspects of your stay.
We have more rooms available on other side of the building and if...More